The Bose QuietControl 30 is a premium neckband-style wireless headset featuring Bose's proprietary noise-canceling technology with adjustable levels (QuietControl), Bluetooth connectivity for audio streaming and calls, up to 10 hours of battery life, built-in microphone for voice commands and phone calls, NFC pairing, and Bose Connect app compatibility for personalized settings. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Neckband with integrated electronics and battery, Earbuds with StayHear+ tips, Control module with buttons, Charging cable.
| Feature | Description |
|---|---|
| Noise Cancellation | Adjustable levels from full cancellation to full awareness |
| Bluetooth | Wireless audio streaming and hands-free calling |
| Battery Life | Up to 10 hours of wireless playback |
| Voice Prompts | Audio guidance for power, battery, and connection status |
| Bose Connect App | Customize settings, manage connections, and update firmware |
| NFC Pairing | Tap-to-pair with compatible devices |
| Multi-Point Connection | Connect to two devices simultaneously |
| Inline Microphone | For phone calls and voice assistant access |
| USB Charging | Micro-USB port for recharging |
| StayHear+ Tips | Secure and comfortable fit in various sizes |
Unpack and verify all contents are present.
WARNING! Keep small parts away from children to avoid choking hazard.
Prepare your headset for first use.
CAUTION! Ensure the headset is fully charged before first use for optimal performance.
Control module located on the right side of the neckband.
Buttons: Power/Bluetooth (slide and hold), Volume Up/Down, Multi-function (play/pause, answer/end call, voice assistant), Noise Cancellation (QC) button.
Indicator Light: LED shows Bluetooth and battery status. - Slow blinking blue: Ready to pair. - Solid blue: Connected to a device. - Blinking amber: Battery low. - Solid amber: Charging. - Off: Fully charged or powered off.
Voice Prompts: Provide status updates for power, connection, and battery level.
Connect to Bluetooth-enabled devices like smartphones, tablets, or computers.
Tip: To connect to a second device, put the first device's Bluetooth in standby and pair normally with the second. Use the Bose Connect app to manage connections.
Download the Bose Connect app from the Apple App Store or Google Play Store.
WARNING! Ensure your mobile device has a stable internet connection for app setup and updates.
Use the dedicated QC button on the control module or the Bose Connect app.
Note: Noise cancellation is most effective for consistent, low-frequency sounds like airplane engines or air conditioners.
Unplug the charging cable before cleaning. Use a soft, dry cloth to wipe the neckband and earbuds. Do not use liquids or solvents.
CAUTION! Do not immerse any part of the headset in water. Avoid extreme temperatures and prolonged exposure to direct sunlight. Store in the provided case when not in use.
FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. IC Compliance: Complies with Industry Canada license-exempt RSS standard(s). Copyright © Bose Corporation. Bose and QuietControl are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact Bose Customer Service.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Headset won't turn on | Battery depleted | Charge the headset for at least 30 minutes using the provided cable. |
| Can't pair with device | Not in pairing mode/out of range | Ensure headset is in pairing mode (slow blue blink). Move devices closer together. |
| Audio cuts out or is choppy | Bluetooth interference/low battery | Move away from other wireless devices. Charge the headset. |
| Noise cancellation not working | QC level set to Off/Awareness | Press the QC button to cycle to a higher cancellation level. |
| Poor call quality | Microphone blocked | Ensure the microphone port on the control module is not covered. |
| Battery drains quickly | Firmware/usage patterns | Update firmware via Bose Connect app. Reduce volume and noise cancellation level. |
Reset: If problems persist, reset the headset by holding the Power/Bluetooth button for 10 seconds until the LED flashes blue, then release.
Service: For warranty and repair, visit www.bose.com/support.