The Bose QuietComfort 15 (QC15) Acoustic Noise Cancelling headphones deliver premium audio quality with industry-leading noise cancellation technology. Featuring a comfortable over-ear design, proprietary TriPort acoustic headphone structure, and an AAA battery-powered active noise reduction system. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Over-ear ear cushions, Active Noise Cancellation (ANC) module, Audio cable with inline remote and microphone, Carrying case, AAA battery.
| Feature | Description |
|---|---|
| Active Noise Cancellation | Electronically reduces ambient noise for immersive listening |
| TriPort Acoustic Structure | Proprietary design for rich, full audio performance |
| Inline Remote & Microphone | For call answering and music control on compatible devices |
| AAA Battery Operation | Powers noise cancellation circuitry (approx. 35 hours) |
| Plush Ear Cushions | Designed for long-wearing comfort and acoustic seal |
| Carrying Case | For protection and portability |
| Audio Input Jack | 3.5mm stereo input for audio cable connection |
| ANC Power Switch | Turns noise cancellation on/off |
| Battery Compartment | Holds single AAA battery |
| Foldable Design | Ear cups rotate for compact storage |
Unpack and verify all items are present.
NOTE: Retain packaging for future reference or transport.
Prepare headphones for first use.
CAUTION! Do not force connections. Ensure battery is inserted correctly.
Right Ear Cup: ANC power switch, battery compartment, green LED indicator. Left Ear Cup: Audio input jack. Inline Remote: Volume up/down, call answer/end button (compatible devices).
Operation: Slide ANC switch to ON for noise cancellation (green LED). Audio plays when cable is connected to powered source. Use inline remote to adjust volume or manage calls.
Note: Headphones require both ANC power and audio signal to function fully.
ANC reduces constant low-frequency noise (e.g., airplane engines, office HVAC).
Tip: ANC is most effective in consistent noise environments. It may produce slight hiss (normal).
For music, movies, calls, and in-flight entertainment.
WARNING! Do not use at high volumes for extended periods to prevent hearing damage.
Unplug cable before cleaning. Use dry, soft cloth only; no liquids or solvents.
CAUTION! Do not immerse in water. Keep away from extreme heat.
FCC Compliance: Part 15 Class B device; complies with limits for residential use. ICES-003 (Canada). Manufacturer: Bose Corporation, Framingham, MA, USA. For support, visit www.bose.com/support or contact Bose Customer Service. This device complies with relevant RF and safety standards.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No sound | Cable/ANC off | Ensure cable fully inserted; turn ANC on; check source volume. |
| ANC not working | Dead battery | Replace AAA battery; ensure correct polarity. |
| Intermittent audio | Loose connection | Check cable connections at both ends; try different audio source. |
| Poor noise cancellation | Battery/low seal | Replace battery; adjust headband for better ear seal. |
| Inline remote not working | Device compatibility | Verify compatibility with your phone/player; test with different device. |
Reset: Disconnect cable, turn ANC off/on, replace battery.
Service: Contact Bose Support at 1-800-999-2673 or www.bose.com/support.