Manual for Bose QC15

The Bose QuietComfort 15 (QC15) Acoustic Noise Cancelling headphones deliver premium audio quality with industry-leading noise cancellation technology. Featuring a comfortable over-ear design, proprietary TriPort acoustic headphone structure, and an AAA battery-powered active noise reduction system. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Package Contents 3. Getting Started 4. Specifications 5. Controls and Connections 6. Using Noise Cancellation 7. Audio Playback 8. Care & Maintenance 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Over-ear ear cushions, Active Noise Cancellation (ANC) module, Audio cable with inline remote and microphone, Carrying case, AAA battery.

FeatureDescription
Active Noise CancellationElectronically reduces ambient noise for immersive listening
TriPort Acoustic StructureProprietary design for rich, full audio performance
Inline Remote & MicrophoneFor call answering and music control on compatible devices
AAA Battery OperationPowers noise cancellation circuitry (approx. 35 hours)
Plush Ear CushionsDesigned for long-wearing comfort and acoustic seal
Carrying CaseFor protection and portability
Audio Input Jack3.5mm stereo input for audio cable connection
ANC Power SwitchTurns noise cancellation on/off
Battery CompartmentHolds single AAA battery
Foldable DesignEar cups rotate for compact storage

Package Contents

Unpack and verify all items are present.

  1. Bose QuietComfort 15 headphones
  2. Audio cable with inline remote and microphone
  3. Airline adapter (dual-prong)
  4. AAA battery (installed for demo)
  5. Carrying case
  6. User manual and warranty information

NOTE: Retain packaging for future reference or transport.

Getting Started

Prepare headphones for first use.

  1. Install battery: Open compartment on right ear cup, insert AAA battery with correct polarity.
  2. Connect audio cable: Plug into left ear cup and your audio source (phone, player, etc.).
  3. Power ANC: Slide switch on right ear cup to ON position (green LED indicator).
  4. Adjust fit: Extend headband and position ear cups comfortably over ears.

CAUTION! Do not force connections. Ensure battery is inserted correctly.

Specifications

Controls and Connections

Right Ear Cup: ANC power switch, battery compartment, green LED indicator. Left Ear Cup: Audio input jack. Inline Remote: Volume up/down, call answer/end button (compatible devices).

Operation: Slide ANC switch to ON for noise cancellation (green LED). Audio plays when cable is connected to powered source. Use inline remote to adjust volume or manage calls.

Note: Headphones require both ANC power and audio signal to function fully.

Using Noise Cancellation

ANC reduces constant low-frequency noise (e.g., airplane engines, office HVAC).

  1. Ensure battery is installed and has charge.
  2. Slide ANC switch to ON (green LED lights).
  3. Put headphones on; note reduction in ambient noise.
  4. Play audio to enjoy combined effect of ANC and your content.
  5. Switch ANC off to conserve battery or hear surroundings.

Tip: ANC is most effective in consistent noise environments. It may produce slight hiss (normal).

Audio Playback

For music, movies, calls, and in-flight entertainment.

  1. Connect audio cable to headphones and source device.
  2. Power ANC if desired.
  3. Adjust volume on source device or using inline remote.
  4. For calls: Press call button once to answer/end; press and hold to reject.
  5. For airline use: Connect airline adapter between cable and seat jack.
  6. Store in carrying case when not in use.

WARNING! Do not use at high volumes for extended periods to prevent hearing damage.

Care & Maintenance

Unplug cable before cleaning. Use dry, soft cloth only; no liquids or solvents.

CAUTION! Do not immerse in water. Keep away from extreme heat.

Regulatory Information

FCC Compliance: Part 15 Class B device; complies with limits for residential use. ICES-003 (Canada). Manufacturer: Bose Corporation, Framingham, MA, USA. For support, visit www.bose.com/support or contact Bose Customer Service. This device complies with relevant RF and safety standards.

Troubleshooting

SymptomPossible CauseCorrective Action
No soundCable/ANC offEnsure cable fully inserted; turn ANC on; check source volume.
ANC not workingDead batteryReplace AAA battery; ensure correct polarity.
Intermittent audioLoose connectionCheck cable connections at both ends; try different audio source.
Poor noise cancellationBattery/low sealReplace battery; adjust headband for better ear seal.
Inline remote not workingDevice compatibilityVerify compatibility with your phone/player; test with different device.

Reset: Disconnect cable, turn ANC off/on, replace battery.

Service: Contact Bose Support at 1-800-999-2673 or www.bose.com/support.

Manual for Bose QC15 © - All Rights Reserved 2025