Bose Wireless Headset Manual

The Bose Wireless Headset is a premium audio device featuring Bluetooth connectivity, active noise cancellation, up to 20 hours of battery life, voice assistant support, intuitive touch controls, and Bose AR audio augmented reality platform. Below are key sections for safety, features, setup, operation, care, and troubleshooting.

1. Features at a Glance 2. What's in the Box 3. Charging Your Headset 4. Pairing with Devices 5. Controls and Functions 6. Using Noise Cancellation 7. Using the Bose Music App 8. Voice Assistants 9. Care & Maintenance 10. Specifications 11. Troubleshooting

Features at a Glance

Key components: Wireless Bluetooth headset, charging case, USB-C charging cable, audio cable.

Feature	Description
Bluetooth version	Bluetooth 5.1 with multipoint connectivity
Active Noise Cancellation	Adjustable levels (High, Low, Off)
Battery life	Up to 20 hours (ANC on), 40 hours (ANC off)
Charging time	Approximately 2.5 hours for full charge
Voice assistants	Google Assistant, Amazon Alexa, Siri
Touch controls	Tap and swipe gestures for playback/calls
Bose AR enabled	Audio augmented reality platform
Audio input	3.5mm audio jack for wired connection
Microphones	Four-microphone system for calls and ANC
Weight	Approximately 254g (8.96 oz)

What's in the Box

Unpack and verify all contents are present.

Bose Wireless Headset
Carrying case
USB-C charging cable
Audio cable (3.5mm to 3.5mm)
Quick Start Guide
Safety and Warranty Information

WARNING! Keep plastic bags away from children to avoid suffocation hazard.

Charging Your Headset

Before first use, charge the headset fully.

Connect the USB-C cable to the charging port on the headset.
Connect the other end to a USB power source (computer or wall adapter).
The LED indicator will glow amber while charging and turn off when fully charged.
Fast charging: 15 minutes provides up to 2.5 hours of playback.

CAUTION! Use only the provided USB-C cable or certified replacements. Do not expose to liquids while charging.

Pairing with Devices

Initial Pairing: Turn on headset (slide power switch). The Bluetooth LED will blink blue.
On Your Device: Enable Bluetooth and select "Bose Wireless Headset" from the list.
Multipoint Connection: Can be paired with two devices simultaneously.
Reconnecting: Headset automatically reconnects to last paired device when powered on.
Resetting Connections: Hold Bluetooth button for 10 seconds to clear all paired devices.

Controls and Functions

Access controls via physical buttons and touch gestures.

Physical Buttons: Power/Bluetooth, Noise Cancellation, Action button (voice assistant).

Touch Controls: Right earcup: Tap to play/pause, double-tap to skip forward, triple-tap to skip back, swipe up/down for volume. Left earcup: Swipe forward/back to adjust noise cancellation level.

LED Indicators: Blue (Bluetooth), Amber (charging/battery low), White (Bose AR active).

Using Noise Cancellation

Three modes: High, Low, and Off.

Press the Noise Cancellation button to cycle through modes.
High: Maximum noise blocking for loud environments.
Low: Moderate noise reduction for everyday use.
Off: Disables ANC for natural ambient sound awareness.
Use the Bose Music app for custom ANC settings.

Tip: For best results, ensure headset fits snugly but comfortably over ears.

Using the Bose Music App

Download from Apple App Store or Google Play Store.

Install and open the Bose Music app.
Follow prompts to connect your headset.
Features: Adjust equalizer, manage Bluetooth connections, set up voice assistants, update firmware, customize touch controls.
Firmware updates: Install when available for performance improvements.

WARNING! Keep headset connected and charged during firmware updates.

Voice Assistants

Supports Google Assistant, Amazon Alexa, and Siri.

Setup: In Bose Music app, select your preferred assistant and follow linking instructions.

Activation: Press and hold the Action button, or use voice trigger ("Hey Google" or "Alexa").

Note: Some features may require smartphone data connection and assistant app installation.

Care & Maintenance

Unplug before cleaning. Use dry, soft cloth only; avoid liquids.

Cleaning Earpads: Remove earpads (if removable) and wipe with damp cloth. Allow to dry completely before reattaching.

Storage: Store in carrying case when not in use. Avoid extreme temperatures and humidity.

CAUTION! Do not use solvents or abrasive cleaners. Do not submerge in water.

Specifications

Bluetooth Range: Up to 10 meters (33 feet)
Driver Size: 40mm proprietary transducers
Frequency Response: 20Hz - 20kHz
Impedance: 32 ohms
Charging Port: USB-C
Wired Connection: 3.5mm audio jack
Operating Temperature: 0°C to 45°C (32°F to 113°F)
Warranty: 1-year limited warranty

Troubleshooting

Symptom	Possible Cause	Corrective Action
Headset won't turn on	Battery depleted	Charge for at least 30 minutes before use.
Bluetooth connection issues	Interference/range	Move closer to device; clear paired devices list; restart both devices.
Poor audio quality	Connection/ANC settings	Ensure proper fit; adjust ANC level; check Bluetooth connection strength.
Touch controls not responding	Software/firmware	Restart headset; update firmware via Bose Music app.
Voice assistant not working	Setup/app permissions	Verify setup in Bose Music app; check smartphone permissions for microphone.

Reset: Hold Power and Bluetooth buttons for 10 seconds until LED flashes.

Support: 1-800-999-2673; www.bose.com/support