Bose Wave Manual Eject

The Bose Wave music system features an integrated CD player. In the event of a power failure, system error, or if a disc becomes stuck, manual ejection may be required. This guide provides step-by-step instructions for safely manually ejecting a CD from your Bose Wave system without causing damage to the player mechanism. Below are key sections for safety, preparation, the ejection process, and troubleshooting.

1. Safety Precautions 2. When Manual Ejection is Needed 3. Tools & Preparation 4. Step-by-Step Ejection Process 5. Post-Ejection Checks 6. Preventing Future Issues 7. Troubleshooting 8. Contact Information

Safety Precautions

Before attempting any manual procedure, ensure your safety and the safety of the device.

Precaution	Reason
Unplug the unit	Prevents electrical shock and stops the CD mechanism.
Work on a clean, static-free surface	Protects internal components from static discharge and dust.
Use proper tools	Avoids scratching the disc or damaging internal parts.
Be gentle and patient	Forces can break plastic gears or the disc itself.
Keep fingers away from moving parts	Prevents pinching or injury when the disc releases.

When Manual Ejection is Needed

Manual ejection is a last resort. Try these first: Press the EJECT button, power cycle the unit, check for error codes.

Power Failure: Disc is loaded but unit loses power before ejecting.
Mechanical Jam: Disc is physically stuck due to misalignment or debris.
System Error: Player displays an error (e.g., "Err") and will not respond to commands.
Damaged Disc: A cracked or warped disc may not eject normally.

WARNING! Do not shake, tilt excessively, or strike the unit. This can cause further damage.

Tools & Preparation

Gather the following items before starting.

Small Phillips-head screwdriver: For removing the outer casing (if required by your model).
Thin, rigid card or plastic splinter: A credit card or guitar pick can help nudge the disc.
Flashlight: To see into the disc slot.
Soft cloth: To handle the disc without leaving fingerprints.
Clean workspace: A flat, well-lit table.

CAUTION! Never use metal tools like paperclips or knives inside the slot, as they can scratch the laser lens or disc.

Step-by-Step Ejection Process

Follow these steps carefully. Process may vary slightly by Wave model (e.g., Wave Music System, Wave Radio/CD).

Power Down: Unplug the power cord from the electrical outlet and from the back of the Bose unit.
Access Point: Locate the manual eject hole. On most Wave systems, this is a small pinhole located just below or to the side of the disc slot.
Insert Tool: Straighten a paperclip (use the non-shiny end if possible) and gently insert it into the manual eject hole until you feel slight resistance.
Apply Gentle Pressure: Push gently inward. You should feel a mechanical click or release, and the disc tray or disc itself will begin to protrude.
Remove Disc: Once the disc is partially ejected, carefully pull it straight out using the edges. Do not touch the playback surface.
If No Pinhole: For some models, you may need to remove the top cover. Use the screwdriver to remove screws (usually on the bottom), lift the cover, and locate the white ejection gear. Turn this gear gently with your finger to walk the disc out.

Tip: If the disc does not move, do not force it. Reassess and consider seeking professional help.

Post-Ejection Checks

Inspect the Disc: Check for cracks, deep scratches, or warping. A damaged disc should not be reinserted.
Inspect the Slot: Shine a light inside. Look for any visible obstructions like label peelings or foreign objects.
Reassemble: If you removed any covers, securely replace them and fasten all screws.
Power Test: Plug the unit back in and power it on. Listen for normal startup sounds without a disc inside.
Test Function: Insert a known good, non-essential CD to verify the player now operates correctly.

Preventing Future Issues

Proper care reduces the need for manual ejection.

Disc Handling: Always handle CDs by the edges or center hole. Keep them clean and free of labels/stickers.
Player Maintenance: Keep the unit in a cool, dry place away from dust. Use a CD lens cleaning disc periodically if used frequently.
Operation: Always use the EJECT button to remove discs. Do not pull a disc out while the player is reading it.
Power: Use a surge protector to prevent power-related faults.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Tool enters pinhole but nothing happens	Internal mechanism is severely jammed or broken.	Do not force. Consider professional repair.
Disc is cracked inside player	Disc shattered during play or jam.	Use tweezers to carefully remove large pieces. A vacuum with a hose nozzle can remove small shards (unit unplugged).
Unit makes grinding noise after manual eject	Gears may be misaligned.	Power off immediately. Unit likely requires service.
Player reads "No Disc" after successful ejection & reload	Lens may be dirty or mechanism misaligned.	Try a lens cleaning disc. If problem persists, service is needed.
No manual eject hole found	Model variation.	Consult your specific model's user manual or Bose website for diagrams.

Reset: After any manual procedure, a full system reset can help. Unplug the unit for 2 full minutes, then plug it back in.

Contact Information

For further assistance, contact Bose customer support.

Bose Support Website: www.bose.com/support
Phone: 1-800-999-2673 (U.S. and Canada)
Authorized Service: Visit the website to locate an authorized Bose service center near you.

Note: Attempting manual ejection may void your warranty if the unit is damaged during the process. If under warranty, contact Bose first.