Bose V20 Owners Manual

The Bose V20 is a premium home theater speaker system designed to deliver immersive surround sound with proprietary waveguide technology, featuring a 5.1 channel configuration, Acoustimass module for deep bass, Jewel Cube satellite speakers, ADAPTiQ audio calibration system, universal remote control, HDMI connectivity with ARC support, and multiple audio inputs. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the ADAPTiQ System 8. Remote Control Functions 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Acoustimass module, five Jewel Cube satellite speakers, universal remote, ADAPTiQ headset, control console, power cord, and connection cables.

FeatureDescription
Acoustimass moduleDelivers powerful, distortion-free bass
Jewel Cube satellitesCompact speakers for front, center, and rear channels
ADAPTiQ audio calibrationAutomatically adjusts sound to your room's acoustics
Universal remote controlControls Bose system and other AV components
HDMI with ARCAudio Return Channel for simplified TV audio connection
Optical digital inputFor high-quality audio from TVs and media players
Analog audio inputsFor connecting legacy audio devices
Control consoleCentral hub for all audio connections and system control
Bose link portFor connecting additional Bose products
Status indicatorsLEDs show power, input, and system status

Installation

Unpack and inspect all components. Plan speaker placement for optimal sound.

  1. Position Acoustimass module: Place near wall or in corner, not in enclosed cabinet.
  2. Mount satellite speakers: Use included brackets for wall mounting or place on shelves.
  3. Connect speakers to control console: Use color-coded cables (Front L/R, Center, Rear L/R).
  4. Connect audio sources: Use HDMI, optical, or analog cables from TV/media players to console.
  5. Connect power: Plug control console and Acoustimass module into AC outlets.

WARNING! Ensure proper ventilation for all components. Do not place Acoustimass module in confined spaces.

First-Time Setup

Power on system; follow on-screen prompts if using HDMI-CEC.

  1. Run ADAPTiQ calibration: Wear ADAPTiQ headset, press ADAPTiQ button, follow audio tones.
  2. Program universal remote: Point at component, hold SETUP until light blinks, enter code.
  3. Configure audio inputs: Use INPUT button to cycle through and assign sources.
  4. Set volume preferences: Adjust default levels for each input in settings menu.

CAUTION! Keep ADAPTiQ headset clean and store properly when not in use.

Specifications

Controls and Settings

Access settings via remote control or front panel buttons. Control Console: POWER, INPUT, ADAPTiQ, STATUS.

Remote: POWER, VOLUME, MUTE, INPUT SELECT, ADAPTiQ, SETUP, NUMERIC PAD, TRANSPORT CONTROLS.

Audio Settings: Dialogue mode (enhances speech), Bass control, Treble adjustment, Night mode (reduces dynamic range). System Settings: Remote programming, Input configuration, Factory reset, Software update (if available). ADAPTiQ: Run calibration, Save profiles for different seating positions.

Connecting Devices

HDMI: For modern TVs, Blu-ray players, game consoles. Optical: For TVs without HDMI ARC. Analog: For older CD players, tape decks.

  1. Turn off all components before making connections.
  2. Use high-quality HDMI cables for best audio/video performance.
  3. Select input on control console (HDMI, OPT, AUX, etc.).
  4. Enable HDMI-CEC on TV for single remote control.

Tip: Label cables for easy identification during setup and troubleshooting.

Using the ADAPTiQ System

ADAPTiQ optimizes sound for your room's unique acoustics and speaker placement.

  1. Prepare room: Close windows/doors, set typical listening volume.
  2. Put on headset: Ensure proper fit over both ears.
  3. Start calibration: Press ADAPTiQ button, follow voice prompts.
  4. Move to positions: Sit in primary listening spot, then other seats if prompted.
  5. Save calibration: System stores profile; you can run multiple profiles.
  6. Disable/re-run: Turn off in settings or re-run anytime speaker placement changes.

WARNING! Do not move during calibration tones. Ensure quiet environment.

Remote Control Functions

Universal remote controls Bose system and up to 4 additional components.

Programming: Auto-search for codes or manual entry. Volume Control: Master volume for system, may control TV volume via HDMI-CEC. Input Selection: Cycle through configured audio sources. Transport Controls: Play, pause, skip for compatible devices. Backlight: Press LIGHT button for visibility in dark rooms.

Care & Maintenance

Unplug system before cleaning. Use dry, soft cloth for exterior surfaces.

Satellites: Dust gently with soft brush. Grilles: Do not remove; vacuum gently if needed. Cables: Check periodically for damage or loose connections. Ventilation: Keep all vents clear of obstructions.

CAUTION! Never use liquids, solvents, or abrasive cleaners on any component.

Regulatory Information

FCC Compliance: Class B digital device; complies with Part 15 rules. Industry Canada ICES-003: Class B digital apparatus. European Union CE Marking: Complies with applicable directives. Copyright © Bose Corporation. Bose and the Bose logo are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact Bose Customer Service at 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
No sound from speakersInput selection/volumeCheck input source; increase volume; verify speaker connections.
No bass from Acoustimass moduleConnection/powerEnsure module is powered on; check cable to control console.
ADAPTiQ calibration failsNoise/headsetReduce ambient noise; ensure headset is properly connected.
Remote doesn't control devicesProgramming/batteriesReprogram remote for device; replace batteries.
HDMI ARC not workingTV settings/cableEnable HDMI-CEC/ARC on TV; try different HDMI cable.
Intermittent sound dropoutWireless interferenceMove wireless routers/cordless phones away from system.

Reset: Unplug control console and Acoustimass module for 60 seconds, then reconnect.

Service: 1-800-999-2673; www.bose.com/support

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