The Bose V20 is a premium home theater system featuring advanced speaker technology, Dolby Digital and DTS decoding, HDMI connectivity, wireless audio streaming, and intuitive setup controls. This manual covers essential information for safety, features, installation, configuration, operation, and troubleshooting of your Bose V20 system.
Key components: Main soundbar unit, wireless subwoofer, remote control, HDMI ports, optical audio input, Bluetooth connectivity, wall-mount brackets.
| Feature | Description |
|---|---|
| HDMI Inputs | For connecting Blu-ray players, gaming consoles, and streaming devices |
| HDMI ARC Output | For audio return channel with compatible TVs |
| Optical Audio Input | For digital audio connection |
| Bluetooth | For wireless audio streaming from smartphones and tablets |
| Wireless Subwoofer | Provides deep bass without cables |
| Voice Control | Compatible with Amazon Alexa and Google Assistant |
| ADAPTiQ Audio Calibration | Automatically adjusts sound to your room |
| Bose Music App | For setup, control, and music streaming |
| Universal Remote | Controls TV and other connected devices |
| Wall-Mount Kit | Included for flexible placement |
Unpack all components and inspect for damage. Choose optimal placement for soundbar and subwoofer.
WARNING! Ensure all connections are secure before powering on. Keep cables away from heat sources.
Power on system; follow on-screen or app-guided setup.
CAUTION! Place soundbar on stable surface; ensure proper ventilation around all components.
Control via remote, Bose Music App, or voice commands. Soundbar buttons: POWER, INPUT, BLUETOOTH, VOLUME.
Remote: POWER, INPUT SELECT, VOLUME, MUTE, BASS, TREBLE, VOICE ASSISTANT, PRESETS.
Audio Settings: Use app for EQ adjustments (bass, treble, dialogue enhancement). Sound Modes: MOVIE, MUSIC, NIGHT. Network: Wi-Fi setup, software updates. Voice: Enable/disable Alexa/Google Assistant. System: Factory reset, power saving mode.
HDMI: For best quality, connect sources directly to soundbar HDMI inputs. Optical: Use if TV lacks HDMI ARC. Bluetooth: Pair mobile devices for streaming.
Tip: Enable HDMI-CEC on TV for single remote control of power and volume.
Supports music streaming via Bluetooth, Wi-Fi, and voice commands.
WARNING! Keep magnets away from credit cards and electronic devices.
Voice Guidance: Audible menu prompts via app. Audio Description: Supports described video content when available. Simplified Remote: Large buttons for ease of use.
Unplug system before cleaning. Use soft, dry cloth for soundbar and subwoofer. Do not use liquids or abrasive cleaners.
CAUTION! Avoid moisture; do not open any covers. Refer servicing to qualified personnel.
FCC Compliance: This device complies with Part 15 of FCC rules. Operation subject to conditions: (1) not cause harmful interference, (2) accept any interference received. Copyright © 2023 Bose Corporation. All rights reserved. For support, visit www.bose.com/support or contact 1-800-999-2673.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No sound from subwoofer | Power/connection | Ensure subwoofer is powered; press wireless connect button; move closer to soundbar. |
| Bluetooth not connecting | Pairing mode/distance | Enable pairing mode on soundbar; ensure device within 30 feet; remove obstacles. |
| HDMI ARC not working | TV settings/cable | Enable HDMI-CEC/ARC on TV; use certified high-speed HDMI cable. |
| Voice assistant not responding | Network/microphone | Check Wi-Fi connection; ensure microphone is not muted in app. |
| Soundbar turns off randomly | Power saving mode | Disable auto-standby in Bose Music App settings. |
Reset: Hold POWER button on soundbar for 10 seconds to factory reset.
Service: 1-800-999-2673; www.bose.com/support