bose v20 manual pdf

The Bose V20 is a premium home theater system featuring advanced speaker technology, Dolby Digital and DTS decoding, HDMI connectivity, wireless audio streaming, and intuitive setup controls. This manual covers essential information for safety, features, installation, configuration, operation, and troubleshooting of your Bose V20 system.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Audio & Streaming 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main soundbar unit, wireless subwoofer, remote control, HDMI ports, optical audio input, Bluetooth connectivity, wall-mount brackets.

FeatureDescription
HDMI InputsFor connecting Blu-ray players, gaming consoles, and streaming devices
HDMI ARC OutputFor audio return channel with compatible TVs
Optical Audio InputFor digital audio connection
BluetoothFor wireless audio streaming from smartphones and tablets
Wireless SubwooferProvides deep bass without cables
Voice ControlCompatible with Amazon Alexa and Google Assistant
ADAPTiQ Audio CalibrationAutomatically adjusts sound to your room
Bose Music AppFor setup, control, and music streaming
Universal RemoteControls TV and other connected devices
Wall-Mount KitIncluded for flexible placement

Installation

Unpack all components and inspect for damage. Choose optimal placement for soundbar and subwoofer.

  1. Position soundbar: Place below or above TV, centered for best sound.
  2. Place subwoofer: Position within 30 feet of soundbar, away from walls for optimal bass.
  3. Connect to TV: Use HDMI ARC or optical cable from TV to soundbar.
  4. Connect sources: Use HDMI inputs for Blu-ray, game consoles, etc.
  5. Plug into power: Connect soundbar and subwoofer to AC outlets.

WARNING! Ensure all connections are secure before powering on. Keep cables away from heat sources.

First-Time Setup

Power on system; follow on-screen or app-guided setup.

  1. Download Bose Music App: Available on iOS and Android.
  2. Pair components: Power on soundbar and subwoofer; they will auto-connect.
  3. Run ADAPTiQ calibration: Use included headset to optimize sound for your room.
  4. Connect to Wi-Fi: Use app for network setup and software updates.
  5. Set up voice assistants: Follow app instructions for Alexa or Google Assistant.

CAUTION! Place soundbar on stable surface; ensure proper ventilation around all components.

Specifications

Controls and Settings

Control via remote, Bose Music App, or voice commands. Soundbar buttons: POWER, INPUT, BLUETOOTH, VOLUME.

Remote: POWER, INPUT SELECT, VOLUME, MUTE, BASS, TREBLE, VOICE ASSISTANT, PRESETS.

Audio Settings: Use app for EQ adjustments (bass, treble, dialogue enhancement). Sound Modes: MOVIE, MUSIC, NIGHT. Network: Wi-Fi setup, software updates. Voice: Enable/disable Alexa/Google Assistant. System: Factory reset, power saving mode.

Connecting Devices

HDMI: For best quality, connect sources directly to soundbar HDMI inputs. Optical: Use if TV lacks HDMI ARC. Bluetooth: Pair mobile devices for streaming.

  1. Turn off all devices before connecting cables.
  2. Use high-speed HDMI cables for 4K/HDR content.
  3. Select input via remote or app (HDMI 1, HDMI 2, Optical, Bluetooth).

Tip: Enable HDMI-CEC on TV for single remote control of power and volume.

Audio & Streaming

Supports music streaming via Bluetooth, Wi-Fi, and voice commands.

  1. Bluetooth pairing: Press BLUETOOTH button, select "Bose V20" on your device.
  2. Wi-Fi streaming: Use Bose Music App to access Spotify, Amazon Music, etc.
  3. Voice commands: Say "Alexa, play jazz" or "Hey Google, volume up."
  4. Sound modes: Switch between MOVIE, MUSIC, NIGHT for optimized audio.
  5. Presets: Save favorite radio stations or playlists to remote buttons.
  6. Multi-room: Pair with other Bose speakers for whole-home audio.

WARNING! Keep magnets away from credit cards and electronic devices.

Accessibility Features

Voice Guidance: Audible menu prompts via app. Audio Description: Supports described video content when available. Simplified Remote: Large buttons for ease of use.

Care & Cleaning

Unplug system before cleaning. Use soft, dry cloth for soundbar and subwoofer. Do not use liquids or abrasive cleaners.

CAUTION! Avoid moisture; do not open any covers. Refer servicing to qualified personnel.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC rules. Operation subject to conditions: (1) not cause harmful interference, (2) accept any interference received. Copyright © 2023 Bose Corporation. All rights reserved. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
No sound from subwooferPower/connectionEnsure subwoofer is powered; press wireless connect button; move closer to soundbar.
Bluetooth not connectingPairing mode/distanceEnable pairing mode on soundbar; ensure device within 30 feet; remove obstacles.
HDMI ARC not workingTV settings/cableEnable HDMI-CEC/ARC on TV; use certified high-speed HDMI cable.
Voice assistant not respondingNetwork/microphoneCheck Wi-Fi connection; ensure microphone is not muted in app.
Soundbar turns off randomlyPower saving modeDisable auto-standby in Bose Music App settings.

Reset: Hold POWER button on soundbar for 10 seconds to factory reset.

Service: 1-800-999-2673; www.bose.com/support

Bose V20 User Manual © - All Rights Reserved 2025