Bose Touch 20 Manual

The Bose Touch 20 is a premium digital music system featuring a touch-sensitive interface, integrated Wi-Fi and Bluetooth connectivity, support for popular streaming services, AM/FM tuner, CD player, and Bose proprietary waveguide speaker technology for room-filling sound. It includes a remote control, auxiliary input, and is designed for easy setup and operation. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Playing Media 8. Network & Streaming 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Touch-sensitive control panel, waveguide speaker system, Remote Control, Wi-Fi antenna, Bluetooth module, AUX IN jack, CD slot.

FeatureDescription
Touch PanelSensitive touch interface for volume, playback, and menu navigation
Wi-Fi ConnectivityFor streaming music and internet radio
BluetoothFor wireless audio streaming from compatible devices
AUX IN jackFor connecting external audio sources
AC power connectorFor power connection
CD playerPlays audio CDs
AM/FM TunerBuilt-in radio with presets
POWERTurns system on/off
VOLUMEAdjusts sound level via touch or remote
PRESETSStore favorite radio stations or streaming content

Installation

Unpack and inspect contents. Place on stable, level surface.

  1. Connect power: Plug the AC power cord into the wall outlet.
  2. Position speakers: Ensure front of system is unobstructed for optimal sound.
  3. Connect antenna: Attach included AM/FM antenna for radio reception.
  4. Initial power on: Press POWER button on front panel or remote.

WARNING! Do not place near heat sources or in humid environments. Ensure ventilation around the unit.

First-Time Setup

Power on system; follow on-screen prompts on display (if applicable).

  1. Set language: In SETTINGS menu, select preferred language (default ENGLISH).
  2. Connect to Wi-Fi: Navigate to NETWORK settings, select your network, enter password.
  3. Set up streaming services: Use Bose Music app or on-screen menu to log into accounts.
  4. Tune radio: Use AUTO SCAN in TUNER menu to find and save AM/FM stations.

CAUTION! Handle with care during setup; avoid touching speaker drivers.

Specifications

Controls and Settings

Access menu via touch panel or remote. Front Panel: POWER touch area, VOLUME slider, PRESET buttons.

Remote: POWER, Numeric buttons, PLAY/PAUSE, SKIP, VOLUME, MUTE, MENU, BACK, SOURCE.

Audio Settings: BASS, TREBLE, LOUDNESS. Network: Wi-Fi setup, Bluetooth pairing. System: Language, display brightness, sleep timer. Radio: Auto-scan, manual tune, preset save. CD: Repeat, shuffle.

Connecting Devices

Bluetooth: Enable pairing mode in menu. AUX: Use 3.5mm cable. Wi-Fi: As described in setup.

  1. Turn on system and device to be connected.
  2. Select correct source (Bluetooth, AUX, etc.) via SOURCE button.
  3. For Bluetooth, select "Bose Touch 20" from your device's Bluetooth list.

Tip: For best Bluetooth range, keep device within 30 feet and clear of obstacles.

Playing Media

Supports CDs, streaming via Wi-Fi, Bluetooth audio, and AUX input.

  1. Insert CD: Gently place CD into slot; it will auto-load and may start playing.
  2. Play/Pause: Touch PLAY/PAUSE icon on panel or press remote button.
  3. Skip tracks: Use SKIP forward/back on remote or touch panel.
  4. Shuffle/Repeat: Access via MENU during playback.
  5. Volume: Slide finger on volume area or use remote.
  6. Presets: Hold a PRESET button to save current station or source.

WARNING! Do not insert damaged or non-standard discs. Keep foreign objects out of CD slot.

Network & Streaming

Streaming Services: Access via built-in apps (e.g., Spotify, Pandora) after logging in. Internet Radio: Browse stations via menu. Bose Music App: Optional app for enhanced control and setup.

Care & Cleaning

Unplug before cleaning. Use soft, dry cloth for exterior. For touch panel, use microfiber cloth lightly dampened with water if needed.

CAUTION! Do not use abrasive cleaners or sprays directly on unit. Avoid moisture entering vents.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Bose Corporation. Bluetooth® is a registered trademark of Bluetooth SIG, Inc. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerPower cord/outletEnsure cord is securely plugged in; try different outlet.
Wi-Fi not connectingNetwork settings/distanceRe-enter password; move system closer to router; restart router.
Bluetooth not pairingPairing mode/device settingsEnsure system is in pairing mode; delete old pairing on device and retry.
No sound from AUXCable/volume settingsCheck cable connections; ensure AUX source is selected and volume is up.
CD not playingDisc format/damageUse only audio CDs or MP3 CDs; clean disc if dirty; eject and reinsert.

Reset: Hold POWER and PRESET 1 for 10 seconds to factory reset (note: erases settings).

Service: 1-800-999-2673; www.bose.com/support

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