Bose SoundTouch 20 WiFi Manual

The Bose SoundTouch 20 is a wireless music system that streams music over WiFi from popular services like Spotify, Amazon Music, and internet radio, or from your personal music library. It features one-touch presets for instant access to favorite stations or playlists, a color display, remote control, auxiliary input, and integration with the SoundTouch app for setup and control. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Playing Music 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Wireless music system with color display, Remote Control, Auxiliary input, Ethernet port, Power connector, Preset buttons.

Feature	Description
WiFi Connectivity	For wireless streaming from music services and home network
Ethernet port	For wired network connection
Auxiliary input (3.5mm)	For connecting external audio devices
Preset buttons (1-6)	For one-touch access to favorite music
AC power connector	For power connection
Color display	Shows track info, source, and system status
POWER	Turns system on/off
VOLUME +/-	Adjusts sound level
MUTE	Mutes sound
PRESET	Accesses and sets one-touch presets

Installation

Unpack and inspect contents. Place on stable surface.

Choose location: Place on a flat, stable surface away from heat sources and moisture.
Connect to power: Plug the power cord into the system and then into a wall outlet.
Connect to network: Use WiFi (recommended) or Ethernet cable for initial setup.
Connect auxiliary device: Use 3.5mm audio cable if desired.

WARNING! Ensure proper ventilation; do not block vents. Use two people if moving the heavy unit.

First-Time Setup

Power on system; follow on-screen and app prompts.

Download SoundTouch app: Install on your smartphone or tablet from app store.
Connect to network: Use app to guide you through WiFi or Ethernet setup.
Add music services: Log into your accounts (Spotify, Amazon Music, etc.) via the app.
Set presets: Assign your favorite stations or playlists to the six preset buttons.

CAUTION! Ensure stable surface; keep away from liquids.

Specifications

System Type: Wireless WiFi music system.
Audio Output: Proprietary Bose acoustic design.
Connectivity: WiFi (802.11 b/g/n), Ethernet, 3.5mm Aux input.
Supported Services: Spotify, Amazon Music, Deezer, internet radio, Pandora, etc.
Controls: Front panel buttons, remote control, SoundTouch app.
Display: Full-color LCD.
Power Source: 100-240V AC, 50/60Hz.
Operating Temp: 32°F to 95°F (0°C to 35°C).

Controls and Settings

Access settings via front panel, remote, or SoundTouch app. Front Panel: POWER, PRESET (1-6), VOLUME, MUTE, AUX.

Remote: POWER, Numeric buttons (1-6 for presets), VOLUME, MUTE, PLAY/PAUSE, SKIP, SOURCE.

SoundTouch App: Network setup, music service login, preset management, system updates, equalizer settings (if available). System: Language selection, display brightness, auto-standby.

Connecting Devices

WiFi: Primary connection for streaming. Ethernet: Wired alternative. Aux: For external players.

Turn off system before connecting auxiliary device.
Match cables to ports (e.g., Ethernet to LAN port).
Select source via remote or app (WiFi, Aux).

Tip: For best WiFi performance, place system within range of your router.

Playing Music

Streams from WiFi services, network library, or auxiliary input.

Select source: Press SOURCE on remote or use app to choose WiFi or AUX.
Play music: Browse via app or use preset buttons for instant playback.
Control playback: Use remote or app for PLAY/PAUSE, SKIP, VOLUME.
Set presets: Hold a preset button (1-6) while music is playing to save.
Use auxiliary: Connect device to AUX input, select AUX source.

WARNING! Do not expose to extreme temperatures. Use official accessories.

Accessibility Features

SoundTouch app: Large text options, voice control compatibility (e.g., with Alexa via Skill). Remote: Tactile buttons.

Care & Cleaning

Unplug before cleaning. Use dry, soft cloth only; do not use liquids or aerosols.

CAUTION! Do not spray cleaners directly on system; avoid moisture near ports.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Bose Corporation; trademarks owned by Bose Corporation. For support, visit www.bose.com/support or contact Bose Customer Service.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No sound	Volume/Mute/Connection	Check volume level; ensure not muted; verify source selection and connections.
WiFi not connecting	Network/Password	Restart system and router; verify WiFi password in app; check router range.
Presets not working	App/Service login	Re-set preset via app; ensure music service is logged in and active.
Remote does not work	Batteries/Obstacles	Replace batteries; point remote at system front; remove obstacles.
System won't power on	Power cord/Outlet	Ensure power cord is securely connected; try different outlet.

Reset: Unplug for 60 seconds, then reconnect. Use app for network reset if needed.

Service: Bose Customer Support; www.bose.com/support