Bose SoundSport Wireless Headset Manual

The Bose SoundSport Wireless Headset is an in-ear Bluetooth headphone designed for active lifestyles, featuring StayHear+ Sport tips for secure fit, sweat and weather resistance, inline remote/microphone for calls and music control, up to 6 hours of battery life, quick-charge function (15 minutes for 1 hour of play), voice prompts for battery and connection status, and compatibility with Bluetooth-enabled devices. Below are key sections for safety, features, setup, operation, care, and troubleshooting.

1. Features at a Glance 2. What's in the Box 3. Getting Started 4. Specifications 5. Controls and Functions 6. Pairing with Devices 7. Using the Headset 8. Charging the Battery 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Wireless earbuds with StayHear+ Sport tips, Charging cable, Carrying case, Inline remote with microphone.

FeatureDescription
Bluetooth ConnectivityWireless pairing with smartphones, tablets, and computers
StayHear+ Sport TipsThree sizes included for secure, comfortable fit during activity
Sweat & Weather ResistanceIPX4 rating protects against sweat and light rain
Inline RemoteVolume, track control, call answer/end, voice assistant activation
Battery LifeUp to 6 hours of playback; quick charge feature
Voice PromptsAudio guidance for battery level and connection status
MicrophoneBuilt-in for hands-free calls
Auto-offConserves battery when not in use
Bose Connect AppOptional app for software updates and personalization
Charging PortMicro-USB for recharging

What's in the Box

Unpack and verify all contents are present.

  1. Bose SoundSport Wireless Headset (left and right earbuds).
  2. Three pairs of StayHear+ Sport tips (S, M, L).
  3. Charging cable (Micro-USB).
  4. Carrying case.
  5. Quick Start Guide and Safety Information.

WARNING! Keep small parts away from children to avoid choking hazard.

Getting Started

Prepare your headset for first use.

  1. Charge the headset: Connect charging cable to headset and USB power source.
  2. Select appropriate eartips: Try different sizes for best fit and seal.
  3. Power on: Press and hold the Power/Bluetooth button until LED flashes blue.
  4. Pair with device: Enable Bluetooth on your device and select "Bose SoundSport" from list.

CAUTION! Ensure headset is fully charged before first use for optimal performance.

Specifications

Controls and Functions

Inline remote located on right earbud cable.

Power/Bluetooth Button: Press and hold to power on/off; press to pair/listen to battery level.

Multifunction Button: Answer/end calls; play/pause music; activate voice assistant (Siri/Google Assistant).

Volume Buttons (+/-): Adjust volume; press and hold to skip tracks.

LED Indicator: Blue (power on/pairing), white (battery status), red (charging/low battery).

Voice Prompts: Announce battery level and connection status.

Pairing with Devices

Connect to Bluetooth-enabled devices.

  1. Turn on headset (LED flashes blue).
  2. On your device, go to Bluetooth settings and turn Bluetooth on.
  3. Select "Bose SoundSport" from available devices list.
  4. If prompted, enter PIN "0000" (four zeros).
  5. Voice prompt will confirm successful pairing.

Tip: To pair with another device, press and hold Power/Bluetooth button until LED flashes blue to enter pairing mode.

Using the Headset

For music, calls, and voice assistant.

  1. Music Playback: Press Multifunction button to play/pause. Press and hold Volume + to skip forward; Volume - to skip back.
  2. Answering Calls: Press Multifunction button once to answer; press again to end.
  3. Rejecting Calls: Press and hold Multifunction button for 2 seconds.
  4. Voice Assistant: Press and hold Multifunction button to activate Siri or Google Assistant.
  5. Checking Battery: Press Power/Bluetooth button; voice prompt announces battery level.
  6. Auto-off: Headset powers off after 30 minutes of inactivity to save battery.

WARNING! Do not use while driving or in situations requiring full attention to surroundings.

Charging the Battery

Use included Micro-USB cable.

  1. Connect cable to charging port on right earbud.
  2. Plug other end into USB power source (computer or wall adapter).
  3. LED glows amber while charging, turns off when fully charged.
  4. Quick charge: 15 minutes of charging provides approximately 1 hour of playback.

CAUTION! Use only the provided or certified charging cable. Do not expose to extreme temperatures while charging.

Care & Cleaning

Unplug charging cable before cleaning. Use dry, soft cloth to clean earbuds and cable.

For eartips: Remove and rinse with water; air dry completely before reattaching.

CAUTION! Do not submerge headset in water. Do not use solvents or abrasive cleaners. Store in carrying case when not in use.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC Rules. Operation is subject to condition that device does not cause harmful interference. IC Compliance: Complies with Industry Canada license-exempt RSS standard(s). Contains transmitter module FCC ID: XXXXXXXXX, IC: XXXX-XXXXX. Copyright © 2025 Bose Corporation. All rights reserved. Bose and SoundSport are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
Headset won't turn onBattery depletedCharge for at least 30 minutes; ensure charging cable is properly connected.
Can't pair with deviceBluetooth not enabled/headset not in pairing modeEnable Bluetooth on device; press and hold Power button until LED flashes blue.
Poor audio quality or dropoutsInterference/low batteryMove closer to device; ensure battery is charged; avoid wireless interference sources.
No sound from one earbudConnection issue/earbud damageCheck Bluetooth connection; clean eartip; reset headset (press and hold Power for 10 seconds).
Headset not chargingFaulty cable/power sourceTry different USB cable and power source; ensure port is clean and free of debris.
Microphone not working on callsConnection/device settingsEnsure headset is selected as audio device on phone; check microphone opening is not blocked.

Reset: Press and hold Power button for 10 seconds to reset headset.

Service: 1-800-999-2673; www.bose.com/support

Bose SoundSport Wireless Headset Manual © - All Rights Reserved 2025