Bose SoundSport Pulse Support Manual

The Bose SoundSport Pulse wireless headphones are designed for fitness with integrated heart rate monitoring, sweat and weather resistance, secure StayHear+ Pulse tips, Bluetooth connectivity, and up to 5 hours of battery life. This manual covers setup, features, operation, care, and troubleshooting for optimal use.

1. Features at a Glance 2. Package Contents 3. Getting Started 4. Specifications 5. Controls and Functions 6. Pairing and Connectivity 7. Using Heart Rate Monitoring 8. Charging and Battery 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Wireless earbuds with integrated heart rate sensors, charging case, StayHear+ Pulse tips, inline remote with microphone.

Feature	Description
Heart Rate Monitoring	Integrated optical sensor for real-time heart rate tracking
Bluetooth Connectivity	Wireless pairing with smartphones and devices
Sweat & Weather Resistance	IPX4 rating for protection against sweat and light rain
StayHear+ Pulse Tips	Secure, comfortable fit with integrated heart rate sensor
Inline Remote	Volume, track control, call management, and voice assistant
Battery Life	Up to 5 hours of playback; quick charge feature
Bose Connect App	Customize settings, view heart rate data, and manage connections
Audio	Premium sound quality with balanced audio performance
Voice Prompts	Audio guidance for pairing, battery status, and connectivity
Charging Case	Portable case for storage and additional charging

Package Contents

Unpack and verify all items are present.

Bose SoundSport Pulse wireless headphones.
Charging case (if included with model).
USB charging cable.
Additional StayHear+ Pulse tips (S, M, L sizes).
Quick start guide and safety information.

WARNING! Keep small parts away from children to avoid choking hazard.

Getting Started

Prepare headphones for first use.

Charge: Connect USB cable to headphones and power source until fully charged.
Select tips: Choose appropriate StayHear+ Pulse tip size for secure fit.
Power on: Press and hold Multi-function button until LED indicator lights.
Pair device: Enable Bluetooth on smartphone and select "Bose SoundSport Pulse" from list.
Download app: Install Bose Connect app for enhanced features and heart rate tracking.

CAUTION! Ensure headphones are dry before charging to prevent damage.

Specifications

Bluetooth Version: 4.1 with A2DP, AVRCP, HFP, HSP support.
Battery: Rechargeable lithium-ion, up to 5 hours playback.
Charging Time: Approx. 2 hours for full charge; 15-minute quick charge for 1 hour playback.
Heart Rate Sensor: Optical sensor integrated into right earbud.
Water Resistance: IPX4 (sweat and weather resistant).
Weight: Approx. 0.8 oz (23 g) per earbud.
Operating Range: Up to 30 ft (9 m) from paired device.
Supported Audio Codecs: SBC, AAC.
Compatibility: iOS, Android, and other Bluetooth-enabled devices.
Warranty: Limited 1-year warranty.

Controls and Functions

Inline remote and button controls for operation.

Multi-function Button (Right Earbud): Press to play/pause, answer/end calls. Press twice to skip forward, three times to skip back. Press and hold to power on/off or enter pairing mode.

Volume Buttons: +/- buttons to adjust volume.

Voice Assistant: Press and hold Multi-function button to activate Siri or Google Assistant.

LED Indicator: Shows pairing mode (flashing blue), connected (solid white), battery status (red for low).

Bose Connect App: Access heart rate data, manage connections, update firmware, customize settings.

Pairing and Connectivity

Connect to Bluetooth devices.

Turn on headphones (press and hold Multi-function button until LED flashes blue).
Enable Bluetooth on smartphone/device.
Select "Bose SoundSport Pulse" from available devices list.
Confirm pairing if prompted (code 0000 if required).
For additional devices, use Bose Connect app or put headphones in pairing mode.

Tip: Keep headphones within 30 ft range for optimal connection.

Using Heart Rate Monitoring

Track heart rate during workouts.

Ensure right earbud with sensor is securely fitted.
Open Bose Connect app and start workout session.
Real-time heart rate displays on app; data can be synced to fitness apps.
For accurate readings, keep sensor area clean and maintain proper fit.
Heart rate audio alerts can be enabled in app settings.

WARNING! Heart rate data is for fitness purposes only, not medical use.

Charging and Battery

Maximize battery performance.

Charging: Use included USB cable. Connect to charger or computer. LED turns amber while charging, white when fully charged (approx. 2 hours).

Quick Charge: 15 minutes of charging provides up to 1 hour of playback.

Battery Conservation: Turn off when not in use. Store in cool, dry place.

CAUTION! Use only Bose-approved charging accessories to avoid damage.

Care & Maintenance

Clean and store properly to prolong lifespan.

Wipe earbuds and tips with dry, soft cloth after each use.
Remove tips periodically and clean with mild soap and water; dry thoroughly.
Do not submerge in water; avoid high heat or direct sunlight.
Store in charging case when not in use to protect from damage.

CAUTION! Do not use alcohol or abrasive cleaners; avoid charging when wet.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. IC: Complies with Industry Canada license-exempt RSS standard(s). Contains transmitter module FCC ID: XXXX. For support, visit www.bose.com/support or contact Bose Customer Service.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Battery depleted	Charge headphones for at least 30 minutes; ensure cable is connected properly.
Pairing issues	Bluetooth disabled/range	Enable Bluetooth on device; move within 30 ft; reset headphones (press and hold button 10 sec).
Poor audio quality	Connection interference	Reduce obstacles between headphones and device; ensure firmware is updated via app.
Heart rate not detected	Poor fit/sensor dirty	Adjust earbud for secure fit; clean sensor area with dry cloth.
Short battery life	Battery age/usage	Fully charge battery; reduce volume; turn off when not in use.
Charging problems	Faulty cable/port	Try different USB cable/power source; ensure charging port is clean and dry.

Reset: Press and hold Multi-function button for 10 seconds until LED flashes blue, then release.

Service: 1-800-999-2673; www.bose.com/support