Bose SoundLink II Headphone Manual

The Bose SoundLink II is a premium wireless Bluetooth headphone featuring advanced noise cancellation, up to 20 hours of battery life, touch controls, voice assistant integration (Google Assistant & Alexa), multipoint pairing for two devices, Bose Connect app compatibility, and plush ear cushions for all-day comfort. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. What's in the Box 3. Charging the Headphones 4. Specifications 5. Controls and Indicators 6. Pairing with Devices 7. Using the Bose Connect App 8. Voice Assistant Setup 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Headphone unit with integrated electronics, USB-C charging cable, Audio cable (3.5mm), Travel case.

Feature	Description
Active Noise Cancellation	Electronically reduces ambient noise for immersive listening
Bluetooth 5.0	For stable wireless connection up to 33 feet (10 meters)
Battery Life	Up to 20 hours (ANC on); 40 hours (ANC off)
Touch Controls	Swipe and tap gestures on right earcup for playback and calls
Voice Assistants	Built-in support for Google Assistant and Amazon Alexa
Multipoint Pairing	Connect to two Bluetooth devices simultaneously
Bose Connect App	Customize settings, update firmware, manage connections
Audio Input	3.5mm audio jack for wired listening
USB-C Port	For charging and firmware updates
Foldable Design	Earcups rotate for compact storage in travel case

What's in the Box

Unpack and inspect all contents before use.

Bose SoundLink II Headphones
USB-C charging cable (approx. 24 inches)
3.5mm audio cable (approx. 48 inches)
Travel case
Quick Start Guide
Safety and Warranty Information

WARNING! Keep all packaging materials away from children to prevent choking hazards.

Charging the Headphones

Before first use, fully charge the headphones.

Connect the USB-C cable to the port on the bottom of the right earcup.
Plug the other end into a USB power adapter (not included) or computer USB port.
The LED indicator will glow amber while charging and turn solid white when fully charged (approx. 2.5 hours).
For battery preservation, avoid leaving headphones plugged in for extended periods after full charge.

CAUTION! Use only the provided USB-C cable or a certified replacement. Do not use damaged cables.

Specifications

Driver Type: Proprietary Bose TriPort
Frequency Response: 10 Hz – 20 kHz
Bluetooth Version: 5.0 with A2DP, AVRCP, HFP, HSP profiles
Wireless Range: Up to 33 ft (10 m) unobstructed
Battery: Rechargeable lithium-ion
Charging Time: Approx. 2.5 hours to full
Weight: 8.8 oz (250 g)
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Warranty: Limited 1-year warranty

Controls and Indicators

Access functions via physical buttons and touch-sensitive right earcup.

Physical Buttons: POWER/BLUETOOTH (press to turn on/off, press and hold for pairing), NOISE CANCELLATION (toggle ANC On/Off/Transparency Mode).

Touch Controls (Right Earcup): Tap once to play/pause or answer/end call; double-tap to skip forward; triple-tap to skip back; swipe up/down to adjust volume; swipe forward/back to seek; press and hold for voice assistant.

LED Indicators: White (power on/connected), Blinking blue (pairing mode), Amber (charging), Solid white (fully charged), Red (low battery).

Pairing with Devices

Pair with smartphones, tablets, or computers via Bluetooth.

Turn on headphones by sliding POWER switch to the right. A voice prompt will say "Ready to connect."
On your device, enable Bluetooth in settings.
Select "Bose SoundLink II" from the list of available devices.
If prompted, enter PIN "0000" (four zeros). A "Connected" voice prompt confirms pairing.
For multipoint pairing: With first device connected, enter pairing mode again and connect second device.

Tip: For wired connection, plug the 3.5mm audio cable into the headphone jack and your device. This automatically turns off Bluetooth.

Using the Bose Connect App

Enhance your experience with the free Bose Connect app (iOS/Android).

Download and install the Bose Connect app from your device's app store.
Open the app and follow on-screen instructions to connect your headphones.
App features: Manage Bluetooth connections, adjust noise cancellation level, set auto-off timer, update firmware, customize voice prompts, and access product support.
Check regularly for firmware updates to ensure optimal performance.

WARNING! Ensure your device has sufficient battery before starting firmware updates. Do not turn off headphones during update.

Voice Assistant Setup

Access Google Assistant or Amazon Alexa hands-free.

Ensure headphones are connected to your smartphone via Bluetooth.
Install the Google Assistant or Amazon Alexa app on your phone and complete initial setup.
In the Bose Connect app, navigate to Settings > Voice Assistant and select your preferred assistant.
Press and hold the touch control on the right earcup to activate the assistant. Release to speak your command.
To disable, return to the Bose Connect app and select "None."

Care & Maintenance

Unplug all cables before cleaning. Use a soft, dry cloth only; do not use liquids or abrasive cleaners.

To clean ear cushions: Gently remove cushions by pulling outward. Wipe with a slightly damp cloth and let air dry completely before reattaching.

CAUTION! Do not immerse headphones in water. Avoid extreme temperatures and direct sunlight. Store in travel case when not in use.

Regulatory Information

FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. ICES-003 Compliance: This Class B digital apparatus complies with Canadian ICES-003. Copyright © 2023 Bose Corporation. All rights reserved. Bose and SoundLink are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Headphones won't turn on	Battery depleted	Charge for at least 10 minutes using USB-C cable.
Bluetooth connection issues	Distance/interference	Move closer to device (within 33 ft); turn off other nearby Bluetooth devices.
No sound or distorted audio	Volume/connection	Increase volume on headphones and source device; re-pair Bluetooth connection.
Voice assistant not responding	App setup	Ensure assistant app is installed and set up on your phone; check Bose Connect app settings.
Battery drains quickly	Settings/age	Turn off ANC when not needed; reduce volume; if problem persists after 2 years, battery may need service.
Touch controls unresponsive	Software/firmware	Restart headphones; update firmware via Bose Connect app.

Reset: Turn off headphones. Press and hold POWER/BLUETOOTH button for 10 seconds until LED flashes blue then white. This clears all paired devices.

Service: 1-800-999-2673; www.bose.com/support