The Bose SoundLink Headphones are wireless over-ear headphones featuring Bluetooth connectivity, noise-rejecting dual-microphone system for clear calls, up to 20 hours of battery life, voice prompts for battery status and connection, intuitive controls for music and calls, and a fold-flat design for portability. Below are key sections for safety, features, setup, operation, care, and troubleshooting.
Key components: Headphones, Carrying Case, Audio Cable, USB Charging Cable.
| Feature | Description |
|---|---|
| Bluetooth Connectivity | Wireless pairing with smartphones, tablets, and computers |
| Noise-Rejecting Microphones | Dual-microphone system for clear phone calls |
| Battery Life | Up to 20 hours of wireless playback |
| Voice Prompts | Audio guidance for battery status and connection |
| Fold-Flat Design | For easy storage and portability |
| Audio Cable Input | 3.5mm port for wired listening |
| USB Charging Port | Micro-USB port for recharging the battery |
| Multi-Point Connection | Connect to two devices simultaneously |
| Intuitive Controls | On-earcup buttons for power, volume, playback, and calls |
| Carrying Case | Included for protection during travel |
Unpack and verify all items are present.
NOTE: Contact Bose support if any item is missing or damaged.
Prepare your headphones for first use.
CAUTION! Use only the provided USB cable or a certified replacement. Do not expose to extreme temperatures while charging.
All controls are located on the right earcup.
Power Switch: Slide to turn on/off.
Bluetooth Button: Press to enter pairing mode.
Volume Buttons (+/-): Adjust volume level.
Multifunction Button: Play/Pause, Answer/End call, Voice assistant activation.
Indicator Light: Shows Bluetooth and battery status (solid white = connected, blinking blue = pairing, amber = charging, off = fully charged).
Voice Prompts: Provide battery level ("Battery high," "Battery medium," "Battery low"), connection status, and power on/off alerts.
Pair with a Bluetooth device for wireless audio.
Multi-Point Connection: To connect a second device, put the first connected device in standby (pause audio), then pair the second device normally. The headphones can manage two connections at once.
Control music, calls, and voice assistants.
Tip: For best audio quality, ensure your device's Bluetooth is within range and free of obstructions.
Voice prompts guide you through operation.
To disable/enable voice prompts, press and hold the Volume – and Multifunction buttons simultaneously for about 5 seconds.
Proper care ensures long-lasting performance.
WARNING! Do not expose to water or extreme humidity. Avoid leaving in direct sunlight or hot surfaces.
FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that it does not cause harmful interference. ICES-003: Complies with Canadian ICES-003. Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Copyright © 2025 Bose Corporation. All rights reserved. For support, visit www.bose.com/support or contact Bose Customer Service.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Headphones won't turn on | Battery depleted | Charge using USB cable for at least 30 minutes before use. |
| Can't pair with device | Bluetooth not enabled/out of range | Enable Bluetooth on device; move within 9 meters; ensure headphones are in pairing mode. |
| Audio cuts out or is choppy | Interference or low battery | Move closer to device; charge headphones; reduce obstacles. |
| No sound in wired mode | Loose connection/audio source issue | Ensure cable is fully inserted at both ends; check device volume. |
| Voice prompts not working | Feature disabled | Re-enable by pressing and holding Volume – and Multifunction buttons for 5 seconds. |
Reset: If issues persist, reset the headphones by turning them off, then press and hold the Power switch and Bluetooth button together for 10 seconds.
Service: For warranty and repair, visit www.bose.com/support or call Bose Customer Service.