bose sounddock manual service

The Bose SoundDock is a premium digital music system designed for use with iPod and iPhone devices, featuring Bose acoustic waveguide speaker technology for enhanced sound quality. This manual covers setup, operation, troubleshooting, and service information. Below are key sections for features, installation, operation, specifications, and support.

1. Features at a Glance 2. Installation and Setup 3. Operating Instructions 4. Technical Specifications 5. Controls and Connections 6. Connecting Your Device 7. Playback Functions 8. Maintenance and Care 9. Regulatory Compliance 10. Service Information 11. Troubleshooting Guide

Features at a Glance

Key components: Bose acoustic waveguide speaker system, iPod/iPhone dock connector, Remote control, Auxiliary input, Power adapter.

Feature	Description
iPod/iPhone dock	Universal dock connector for Apple devices
Acoustic waveguide	Bose proprietary technology for enhanced bass response
Remote control	Controls playback, volume, and power functions
Auxiliary input	3.5mm jack for connecting other audio sources
Power adapter	AC power supply unit
Status indicator	LED lights for power and charging status
Volume controls	Remote and unit buttons for volume adjustment
Charging capability	Charges docked iPod/iPhone while in use
Auto-sensing circuitry	Automatically powers on when device is docked
Protection circuitry	Prevents damage from electrical surges

Installation and Setup

Unpack and inspect all components. Place on stable, level surface.

Connect power: Plug power adapter into SoundDock and wall outlet.
Dock your device: Insert iPod/iPhone into dock connector.
Connect auxiliary devices: Use 3.5mm cable for non-Apple devices.
Power on: Unit will automatically power on when device is docked.

WARNING! Use only Bose-approved power adapter. Ensure proper ventilation around unit.

Operating Instructions

Basic operation procedures for daily use.

Docking: Align device connector carefully with dock pins.
Playback control: Use remote or device controls for play/pause/skip.
Volume adjustment: Use volume buttons on remote or unit.
Auxiliary input: Switch to AUX mode when using external sources.

CAUTION! Do not force device into dock. Ensure proper alignment.

Technical Specifications

Speaker System: Bose acoustic waveguide technology.
Compatibility: iPod models with dock connector, iPhone models.
Audio Inputs: iPod dock, 3.5mm auxiliary input.
Power Requirements: 100-240V AC, 50/60Hz.
Dimensions: Varies by model (typically 7.5" H x 13" W x 5.5" D).
Weight: Approximately 5.5 lbs (2.5 kg).
Frequency Response: 50Hz - 20kHz.
Output Power: 30 watts total system power.
Operating Temperature: 32°F to 95°F (0°C to 35°C).

Controls and Connections

Front panel: Dock connector, status LED, auxiliary input jack. Rear: Power input, serial number label.

Remote Control: POWER, PLAY/PAUSE, PREVIOUS, NEXT, VOLUME UP/DOWN, MUTE.

Unit controls: Power button, volume buttons (on some models). LED indicators: Green = power on/charging, Amber = standby, Red = error/fault.

Connecting Your Device

Primary connection through dock connector. Secondary via auxiliary input.

Ensure SoundDock is powered off before connecting devices.
For dock connection: Remove any protective cases from iPod/iPhone.
For auxiliary connection: Use quality 3.5mm stereo cable.
Select correct input mode using remote control.

Tip: Keep dock connector clean and free from debris for optimal connection.

Playback Functions

Supports standard iPod/iPhone playback functions.

Play/Pause: Remote or device control.
Track navigation: Previous/Next buttons.
Volume control: Independent from device volume.
Charging: Device charges while docked and powered.
Playlist access: Navigate through device interface.
Shuffle/Repeat: Controlled through device settings.
Mute function: Instant audio mute via remote.
Auto-off: System enters standby when idle.

WARNING! Do not disconnect device during firmware updates. Keep liquids away from dock area.

Maintenance and Care

Unplug unit before cleaning. Use soft, dry cloth for exterior. Compressed air for dock connector.

CAUTION! Do not use liquid cleaners. Avoid abrasive materials. Store in dry environment.

Regulatory Compliance

FCC Part 15: Class B digital device compliant. CE marked for European compliance. RoHS compliant. Copyright © Bose Corporation. All rights reserved. Bose and SoundDock are registered trademarks of Bose Corporation. For latest compliance information, visit www.bose.com/compliance.

Service Information

Warranty: Limited warranty period applies (check documentation). Service centers: Authorized Bose service centers worldwide. Parts: Genuine Bose replacement parts only. Software updates: Available through Bose website. Serial number location: Rear panel label. Registration: Register product at www.bose.com/register for support.

Troubleshooting Guide

Symptom	Possible Cause	Corrective Action
No power	Power connection	Check power adapter connection; try different outlet.
No sound	Volume/mute settings	Check volume levels on both device and SoundDock; disable mute.
Device not charging	Dock connection/power	Ensure proper docking; check power source; clean dock connector.
Poor sound quality	Source quality/connections	Check audio file quality; ensure secure connections; try different source.
Remote not working	Batteries/obstructions	Replace batteries; ensure line of sight to IR sensor; remove obstacles.
Intermittent operation	Loose connections	Check all cable connections; reset by unplugging for 30 seconds.
Overheating	Ventilation blockage	Ensure adequate ventilation; move away from heat sources.

Reset Procedure: Unplug power for 60 seconds, then reconnect.

Service Support: 1-800-999-2673 (US); www.bose.com/support; authorized service centers only.