The Bose Series 2 Bluetooth Headset is a premium wireless audio device featuring advanced noise cancellation, Bluetooth 5.0 connectivity, up to 16 hours of battery life, multipoint pairing, voice assistant support (Google Assistant, Siri), intuitive touch controls, and a comfortable over-ear design. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Over-ear ear cups with plush cushions, Built-in microphone array, Touch-sensitive control panel, USB-C charging port, Power/Bluetooth button, Status LED.
| Feature | Description |
|---|---|
| Active Noise Cancellation | Reduces ambient noise for immersive listening |
| Bluetooth 5.0 | For stable wireless connection up to 10 meters |
| Battery Life | Up to 16 hours (ANC on), 20 hours (ANC off) |
| Multipoint Pairing | Connect to two devices simultaneously |
| Voice Assistant Support | Hands-free access to Google Assistant, Siri, Alexa |
| Touch Controls | Swipe and tap gestures for playback, volume, calls |
| USB-C Charging | Fast charging: 15 min for 2 hours of playback |
| Foldable Design | For easy storage and portability |
| Built-in Microphone | For clear voice calls and commands |
| Comfort Fit | Adjustable headband with memory foam ear cushions |
Unpack and verify all contents are present.
WARNING! Keep plastic bags away from children to avoid suffocation hazard.
Power on and prepare your headset for first use.
CAUTION! Do not expose headset to extreme temperatures or moisture during charging.
Access functions via physical buttons and touch panel. Power/Bluetooth Button: Press to power on/off; hold for 3 seconds to enter pairing mode.
Touch Panel (Right Ear Cup): Tap once to play/pause; double-tap to skip track; swipe up/down for volume; swipe forward/back to reject/answer calls.
LED Indicators: Solid white = fully charged; Flashing blue = pairing mode; Solid blue = connected; Amber = charging; Red = low battery.
Voice Prompts: Audio cues for power on/off, pairing, battery level, and connection status.
Connect to Bluetooth devices and manage connections.
Tip: To disconnect, turn off headset or disable Bluetooth on your device.
Enjoy music, adjust settings, and manage battery.
WARNING! Do not use at high volume for extended periods to prevent hearing damage.
Make calls and use voice commands hands-free.
Voice Assistant: Double-tap and hold the touch panel to activate your device's default voice assistant (Siri/Google Assistant).
Answer/End Call: Tap touch panel once. Reject Call: Swipe backward on touch panel.
Mute Microphone: During a call, press and hold the volume down area on touch panel for 2 seconds.
Note: Ensure your smartphone's voice assistant is enabled in settings for full functionality.
Keep your headset clean and in good condition.
Cleaning: Use a dry, soft cloth to wipe ear cushions and headband. For deeper cleaning, lightly dampen cloth with water only. Do not use solvents or abrasives.
Storage: Store in carrying case when not in use. Avoid extreme temperatures, humidity, and direct sunlight.
Battery: For long-term storage, charge battery to 50% and power off. Recharge every 6 months.
CAUTION! Do not immerse in water; avoid contact with liquids. Do not attempt to disassemble.
FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to interference that may cause undesired operation. IC: Complies with Industry Canada license-exempt RSS standard(s).
Bluetooth®: The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
Manufacturer: Bose Corporation, Framingham, MA, USA. For support, visit www.bose.com/support or contact 1-800-999-2673.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Headset won't power on | Battery depleted | Charge for at least 30 minutes using included USB-C cable. |
| Can't pair with device | Bluetooth not enabled/headset not in pairing mode | Enable Bluetooth on device; enter pairing mode (hold button until LED flashes blue). |
| Audio cutting out | Interference/low battery | Move closer to device; ensure battery is charged; avoid Wi-Fi/router interference. |
| Poor call quality | Microphone blocked | Ensure microphone ports are clean; move to quieter environment. |
| Touch controls not responding | Panel dirty/software issue | Clean touch panel with dry cloth; power cycle headset. |
| Noise cancellation not working | Feature turned off | Press and hold touch panel for 2 seconds to toggle ANC. |
Reset: If issues persist, perform a factory reset: Power off headset, then hold Power/Bluetooth button for 10 seconds until LED flashes amber twice.
Service: 1-800-999-2673; www.bose.com/support