Bose Series 2 Bluetooth Headset Manual

The Bose Series 2 Bluetooth Headset is a premium wireless audio device featuring advanced noise cancellation, Bluetooth 5.0 connectivity, up to 16 hours of battery life, multipoint pairing, voice assistant support (Google Assistant, Siri), intuitive touch controls, and a comfortable over-ear design. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. What's in the Box 3. Getting Started 4. Specifications 5. Controls and Indicators 6. Pairing and Connecting 7. Using Your Headset 8. Voice Assistant & Calls 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Over-ear ear cups with plush cushions, Built-in microphone array, Touch-sensitive control panel, USB-C charging port, Power/Bluetooth button, Status LED.

FeatureDescription
Active Noise CancellationReduces ambient noise for immersive listening
Bluetooth 5.0For stable wireless connection up to 10 meters
Battery LifeUp to 16 hours (ANC on), 20 hours (ANC off)
Multipoint PairingConnect to two devices simultaneously
Voice Assistant SupportHands-free access to Google Assistant, Siri, Alexa
Touch ControlsSwipe and tap gestures for playback, volume, calls
USB-C ChargingFast charging: 15 min for 2 hours of playback
Foldable DesignFor easy storage and portability
Built-in MicrophoneFor clear voice calls and commands
Comfort FitAdjustable headband with memory foam ear cushions

What's in the Box

Unpack and verify all contents are present.

  1. Bose Series 2 Bluetooth Headset
  2. USB-C charging cable (approx. 1 meter)
  3. Carrying case
  4. Quick Start Guide
  5. Safety and Warranty Information

WARNING! Keep plastic bags away from children to avoid suffocation hazard.

Getting Started

Power on and prepare your headset for first use.

  1. Charge the headset: Connect USB-C cable to headset and a power source. LED will glow amber while charging, white when fully charged.
  2. Power on: Slide and hold the Power/Bluetooth button for 3 seconds until you hear the power-on tone and the LED flashes blue.
  3. Pair with device: Enable Bluetooth on your phone/tablet, select "Bose Series 2" from the list of available devices.
  4. Wear comfortably: Adjust headband and position ear cups over ears.

CAUTION! Do not expose headset to extreme temperatures or moisture during charging.

Specifications

Controls and Indicators

Access functions via physical buttons and touch panel. Power/Bluetooth Button: Press to power on/off; hold for 3 seconds to enter pairing mode.

Touch Panel (Right Ear Cup): Tap once to play/pause; double-tap to skip track; swipe up/down for volume; swipe forward/back to reject/answer calls.

LED Indicators: Solid white = fully charged; Flashing blue = pairing mode; Solid blue = connected; Amber = charging; Red = low battery.

Voice Prompts: Audio cues for power on/off, pairing, battery level, and connection status.

Pairing and Connecting

Connect to Bluetooth devices and manage connections.

  1. Enter pairing mode: With headset off, hold Power/Bluetooth button until LED flashes blue and you hear "Ready to pair".
  2. On your device: Go to Bluetooth settings, select "Bose Series 2".
  3. Confirm connection: You'll hear "Connected" and LED will turn solid blue.
  4. Multipoint pairing: To connect a second device, enter pairing mode again from the connected headset and repeat steps.

Tip: To disconnect, turn off headset or disable Bluetooth on your device.

Using Your Headset

Enjoy music, adjust settings, and manage battery.

  1. Playback: Tap touch panel to play/pause; double-tap right side to skip forward; double-tap left to skip back.
  2. Volume: Swipe up on touch panel to increase volume; swipe down to decrease.
  3. Noise Cancellation: Press and hold the touch panel for 2 seconds to toggle ANC On/Off. Voice prompt will confirm.
  4. Battery Check: Press Power button once when powered on to hear battery level (High, Medium, Low).
  5. Auto-off: Headset will power off after 15 minutes of inactivity to save battery.

WARNING! Do not use at high volume for extended periods to prevent hearing damage.

Voice Assistant & Calls

Make calls and use voice commands hands-free.

Voice Assistant: Double-tap and hold the touch panel to activate your device's default voice assistant (Siri/Google Assistant).

Answer/End Call: Tap touch panel once. Reject Call: Swipe backward on touch panel.

Mute Microphone: During a call, press and hold the volume down area on touch panel for 2 seconds.

Note: Ensure your smartphone's voice assistant is enabled in settings for full functionality.

Care & Maintenance

Keep your headset clean and in good condition.

Cleaning: Use a dry, soft cloth to wipe ear cushions and headband. For deeper cleaning, lightly dampen cloth with water only. Do not use solvents or abrasives.

Storage: Store in carrying case when not in use. Avoid extreme temperatures, humidity, and direct sunlight.

Battery: For long-term storage, charge battery to 50% and power off. Recharge every 6 months.

CAUTION! Do not immerse in water; avoid contact with liquids. Do not attempt to disassemble.

Regulatory Information

FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to interference that may cause undesired operation. IC: Complies with Industry Canada license-exempt RSS standard(s).

Bluetooth®: The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

Manufacturer: Bose Corporation, Framingham, MA, USA. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
Headset won't power onBattery depletedCharge for at least 30 minutes using included USB-C cable.
Can't pair with deviceBluetooth not enabled/headset not in pairing modeEnable Bluetooth on device; enter pairing mode (hold button until LED flashes blue).
Audio cutting outInterference/low batteryMove closer to device; ensure battery is charged; avoid Wi-Fi/router interference.
Poor call qualityMicrophone blockedEnsure microphone ports are clean; move to quieter environment.
Touch controls not respondingPanel dirty/software issueClean touch panel with dry cloth; power cycle headset.
Noise cancellation not workingFeature turned offPress and hold touch panel for 2 seconds to toggle ANC.

Reset: If issues persist, perform a factory reset: Power off headset, then hold Power/Bluetooth button for 10 seconds until LED flashes amber twice.

Service: 1-800-999-2673; www.bose.com/support

Bose Series 2 Bluetooth Headset Manual © - All Rights Reserved 2025