The Bose QuietComfort Headphones are premium noise-cancelling over-ear headphones featuring proprietary Acoustic Noise Cancelling technology, high-fidelity audio, Bluetooth connectivity, touch controls, voice assistant integration, up to 20 hours of battery life, and a comfortable around-ear design. Below are key sections for safety, features, setup, operation, care, and troubleshooting.
Key components: Headphones, Carrying Case, Audio Cable, USB-C Charging Cable.
| Feature | Description |
|---|---|
| Acoustic Noise Cancelling | Proprietary technology to reduce ambient noise |
| Bluetooth Connectivity | Wireless pairing with smartphones, tablets, and computers |
| Touch Controls | Swipe and tap gestures on right earcup for playback and calls |
| Voice Assistant Access | Built-in support for Google Assistant and Amazon Alexa |
| Battery Life | Up to 20 hours (with ANC on) |
| Quick Charge | 15 minutes of charge for 2.5 hours of playback |
| Audio Cable Input | 3.5mm port for wired listening |
| USB-C Port | For charging and firmware updates |
| Foldable Design | For easy storage in included carrying case |
| Bose Music App | For customizing settings, updates, and product help |
Unpack and inspect all contents.
WARNING! Keep plastic bags away from children to avoid suffocation hazard.
Power on headphones and follow setup instructions.
CAUTION! Use only the provided USB-C cable or a certified replacement.
Physical Controls: Power/Bluetooth button, Noise Cancelling/Bluetooth button, USB-C port, 3.5mm audio jack.
Touch Controls (Right Earcup): Tap once to play/pause or answer/end call. Tap twice to skip forward. Tap three times to skip back. Swipe up/down to adjust volume. Swipe forward/back to reject call or activate voice assistant.
Voice Prompts: Indicate power on/off, battery level, Bluetooth connection status. LED Indicators: Solid white (power on), blinking blue (pairing mode), solid amber (charging), solid green (fully charged).
Bluetooth: Pair with smartphones, tablets, computers. Wired: Use audio cable for non-Bluetooth sources.
Tip: To connect to a second device, disconnect from the first or use the Bose Music App.
Noise Cancelling: Press the Action button to cycle through modes (Quiet, Aware, Off).
WARNING! Do not use in situations where full awareness of your surroundings is critical (e.g., driving, cycling).
Download from Apple App Store or Google Play Store.
Features: Product setup, Bluetooth connection management, noise cancelling level adjustment, EQ settings, software updates, battery level check, voice assistant setup, and product registration.
Unplug cables before cleaning. Use a soft, dry cloth to clean headphones. Do not use liquids or aerosols.
CAUTION! Do not expose to extreme temperatures, moisture, or direct sunlight for extended periods. Store in carrying case when not in use.
FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. ICES-003: Complies with Canadian ICES-003. Copyright © 2025 Bose Corporation. All trademarks are the property of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Headphones won't turn on | Battery depleted | Charge for at least 15 minutes using USB-C cable. |
| Bluetooth connection issues | Out of range/interference | Move closer to device; turn off other Bluetooth devices; reset headphones. |
| Noise cancelling not working | Mode set to "Off" | Press Action button to cycle to "Quiet" mode. |
| Poor audio quality | Low battery/connection | Charge headphones; ensure proper Bluetooth connection; try wired connection. |
| Touch controls unresponsive | Software glitch | Power off and on; update firmware via Bose Music App. |
Reset: Press and hold Power button for 10 seconds until LED flashes.
Service: 1-800-999-2673; www.bose.com/support