Bose QuietComfort Earbuds Manual

The Bose QuietComfort Earbuds are premium wireless earbuds featuring world-class noise cancellation, immersive sound quality, and a secure, comfortable fit. They offer touch controls, up to 6 hours of battery life (18 hours with charging case), IPX4 water resistance, Bluetooth 5.1 connectivity, and integration with voice assistants. Below are key sections for safety, features, setup, operation, care, and troubleshooting.

1. Features at a Glance 2. What's in the Box 3. Getting Started 4. Specifications 5. Controls and Touch Gestures 6. Connecting to Devices 7. Using the Bose Music App 8. Noise Cancellation & Transparency Modes 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Bose QuietComfort Earbuds, Charging Case, USB-C Charging Cable, Ear Tips (Sizes S/M/L).

Feature	Description
Noise Cancellation	Adjustable world-class noise cancellation with 11 levels
Sound Quality	Premium audio with Volume-Optimized Active EQ
Battery Life	Up to 6 hours (earbuds), 18 hours total with case
Charging	USB-C fast charging (15 min = 2 hours playback)
Connectivity	Bluetooth 5.1 with multipoint pairing for two devices
Controls	Touch-sensitive controls on each earbud
Voice Assistants	Built-in support for Google Assistant & Siri
Water Resistance	IPX4 rating for sweat and weather resistance
Fit	Secure StayHear Max tips with stability band
Microphones	Beamforming microphones for clear calls

What's in the Box

Unpack and inspect all contents before use.

Bose QuietComfort Earbuds (left and right)
Wireless Charging Case
USB-C Charging Cable
StayHear Max Ear Tips (Sizes S, M, L included)
Quick Start Guide
Safety Information

WARNING! Keep small parts away from children to avoid choking hazard.

Getting Started

Power on and pair your earbuds for first-time use.

Charge the case: Connect USB-C cable to case and power source.
Select ear tips: Choose size that provides secure seal and comfort.
Pair with device: Open case near Bluetooth device, follow on-screen prompts.
Download Bose Music App: For firmware updates and customization.
Wear earbuds: Insert with stability band resting on ear.

CAUTION! Ensure earbuds are fully charged before first use.

Specifications

Battery: Up to 6 hours (ANC on), 18 hours with case.
Charging: USB-C, Wireless charging compatible (case).
Bluetooth Range: Up to 9 meters (30 feet).
Supported Profiles: A2DP, AVRCP, HFP, HSP.
Frequency Response: Not specified by manufacturer.
Driver Size: Proprietary high-performance drivers.
Microphones: Beamforming array for noise rejection.
Weight: 8.5g per earbud, 77.9g case.
Operating Temperature: 0°C to 45°C.

Controls and Touch Gestures

Touch-sensitive controls on each earbud. Customize via Bose Music App.

Default Controls:

Single Tap: Play/Pause, Answer/End Call
Double Tap (Right): Next Track
Double Tap (Left): Previous Track
Tap and Hold (Right): Activate Voice Assistant
Tap and Hold (Left): Cycle Noise Control Modes
Swipe Up/Down: Volume Control

LED Indicators: Case LED shows battery status; earbud LEDs show connection state.

Connecting to Devices

Bluetooth pairing with smartphones, tablets, computers.

Enable Bluetooth on your device.
Open charging case (earbuds will enter pairing mode).
Select "Bose QuietComfort Earbuds" from device list.
For multipoint: Pair with second device while first is connected.

Tip: Keep earbuds within 9 meters of connected device for best performance.

Using the Bose Music App

Enhance your experience with the free Bose Music app.

Download from Apple App Store or Google Play Store.
Create Bose account or sign in.
Follow in-app instructions to connect earbuds.
Customize: Adjust noise cancellation levels, touch controls, EQ settings.
Update: Install firmware updates when available.
Find My Earbuds: Locate earbuds if misplaced.

Note: App requires iOS 11 or later, or Android 6.0 or later.

Noise Cancellation & Transparency Modes

Three listening modes accessible via touch control or app.

Quiet Mode: Full noise cancellation (11 adjustable levels).
Transparency Mode: Lets in ambient sound for awareness.
Aware Mode: Balanced mix of audio and surroundings.

To switch modes: Tap and hold left earbud, or use Bose Music app.

WARNING! Use Transparency mode when situational awareness is needed (walking, driving).

Care & Maintenance

Proper care extends product life.

Cleaning: Wipe with dry, soft cloth. Do not use liquids.
Ear tips: Remove and clean with mild soap/water, dry completely.
Storage: Keep in charging case when not in use.
Avoid: Extreme temperatures, moisture beyond IPX4 rating.

CAUTION! Do not attempt to disassemble earbuds or case.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC rules. Operation subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. IC Compliance: Complies with Industry Canada license-exempt RSS standard(s). Contains FCC ID: XXXXXXXXXXX and IC: XXXXXXXXXX. For full regulatory details, visit www.bose.com/compliance.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Earbuds won't turn on	Battery depleted	Place in charging case for 15 minutes, then retry.
Bluetooth connection issues	Distance/interference	Move closer to device; unpair and repair.
One earbud not working	Connection imbalance	Place both in case, close lid, wait 5 seconds, remove.
Poor audio quality	Ear tip seal/obstruction	Ensure proper fit; clean speaker mesh.
Touch controls unresponsive	Software issue	Reset earbuds via Bose Music app.
Case not charging	Faulty cable/port	Try different USB-C cable and power source.

Reset: Place earbuds in case, hold Bluetooth button for 30 seconds until LED flashes.

Support: 1-800-999-2673; www.bose.com/support