The Bose QuietComfort 2 headphones are premium noise-canceling over-ear headphones designed for immersive audio experiences during travel, work, and leisure. They feature advanced noise cancellation technology, high-fidelity audio reproduction, a comfortable fit with plush ear cushions, a foldable design for portability, and an integrated microphone for calls. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Headphones with noise cancellation, carrying case, audio cable, USB charging cable, airline adapter.
| Feature | Description |
|---|---|
| Active Noise Cancellation | Electronically reduces ambient noise for immersive listening |
| TriPort Acoustic Structure | Delivers balanced audio with deep bass |
| Foldable Design | For easy storage and travel in included carrying case |
| Plush Ear Cushions | Provide comfort for extended wear |
| Integrated Microphone | For hands-free phone calls (when connected via cable) |
| Volume Control | Located on right earcup for easy adjustment |
| Noise Cancellation Switch | Turns noise cancellation ON/OFF |
| Audio Input Jack | 3.5mm stereo input for wired connection |
| Battery Compartment | Holds single AAA battery (not included) |
| Carrying Case | Protects headphones during transport |
Unpack and verify all items are present.
NOTE: AAA battery is not included for standard models. Ensure you have a fresh battery.
Prepare headphones for first use.
CAUTION! Do not force battery compartment closed. Use correct battery type.
All controls are located on the right earcup.
Right Earcup:
Left Earcup:
Carrying Case: Store headphones and accessories. Fold headphones by rotating earcups inward.
Compatible with any device with a 3.5mm audio output.
For In-Flight Use: Use included airline adapter to connect to airplane audio jacks.
Noise cancellation reduces ambient sounds like engine rumble, fan noise, and background chatter.
NOTE: Noise cancellation is most effective on constant, low-frequency sounds. It may not eliminate all noise, especially sudden, high-pitched sounds.
Standard model uses one AAA alkaline battery.
WARNING! Do not use rechargeable batteries unless specified by Bose. Do not mix old and new batteries.
Proper care ensures longevity and performance.
CAUTION! Do not attempt to disassemble headphones. No user-serviceable parts inside.
FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © Bose Corporation. All rights reserved. Bose, the Bose logo, QuietComfort, and TriPort are trademarks of Bose Corporation. For support, visit www.bose.com or contact Bose Customer Service.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No sound or low volume | Cable not fully connected, device volume low | Check cable connections at both ends. Increase volume on device and headphone dial. |
| Noise cancellation not working | Battery dead or installed incorrectly, switch OFF | Replace battery ensuring correct polarity. Slide switch to ON. |
| Distorted sound | Source audio quality, cable damage | Try different audio source. Inspect cable for damage; replace if necessary. |
| Intermittent sound | Loose cable connection | Firmly reconnect audio cable at both ends. Try wiggling cable gently to check for breaks. |
| Battery drains quickly | Old/low-quality battery | Use fresh, high-quality alkaline battery. Turn off noise cancellation when not needed. |
| Uncomfortable fit | Incorrect adjustment | Adjust headband extension and earcup position for even pressure. |
Reset: Turn noise cancellation OFF, remove battery for 30 seconds, reinsert battery, turn ON.
Service: For persistent issues, contact Bose Customer Support or visit www.bose.com/support.