The Bose QuietComfort 15 (QC15) is a premium over-ear active noise-cancelling headphone designed for superior sound isolation and audio clarity. It features proprietary Bose noise-cancelling technology, a comfortable around-ear fit, an inline remote and microphone for compatible devices, a rechargeable AAA battery (included), a carrying case, and audio cable. Below are key sections for safety, features, setup, operation, care, and troubleshooting.
Key components: Headphones with integrated electronics, Audio cable with inline remote/microphone, AAA battery, Carrying case.
| Feature | Description |
|---|---|
| Active Noise Cancellation | Proprietary Bose technology to reduce ambient noise |
| Audio Input | 3.5mm audio jack for connecting to devices |
| Inline Remote | For volume control and call management (on compatible devices) |
| Inline Microphone | For taking calls (on compatible devices) |
| Battery Compartment | Houses the AAA battery for noise cancellation |
| Power Switch | Turns noise cancellation on/off |
| Battery Status LED | Indicates battery level (green/amber/red) |
| Ear Cups | Plush, around-ear design for comfort and passive isolation |
| Carrying Case | For storage and transport |
| Audio Cable | Detachable cable with 3.5mm connectors |
Unpack and verify all items are present.
NOTE: If any item is missing or damaged, contact Bose customer service.
Prepare your headphones for first use.
CAUTION! Use only the provided or recommended battery type. Do not force connectors.
Primary controls are located on the headphones and inline remote.
Headphone: Power switch (On/Off), Battery compartment, Audio input jack.
Inline Remote (on cable): Volume Up (+) button, Volume Down (-) button, Central Multi-function button (answer/end call, play/pause music on compatible devices). Microphone is integrated near the remote.
Battery Status LED: Green = Good charge, Amber = Low battery, Red = Replace battery soon, Off (with switch On) = Replace battery.
For listening to audio and managing calls.
Tip: For best noise cancellation, ensure ear cups form a proper seal around your ears.
Powered by a single AAA alkaline battery.
WARNING! Do not use rechargeable batteries unless specified as compatible. Do not dispose of battery in fire.
Unplug cables before cleaning. Use a soft, dry cloth to clean ear cushions and headband. Do not use liquids or solvents.
CAUTION! Do not submerge any part of the headphones. Keep away from excessive heat and moisture. Store in the carrying case when not in use.
FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to interference that may cause undesired operation. Copyright © Bose Corporation. Bose and QuietComfort are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact Bose Customer Service.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No sound | Power off / cable / volume | Turn power switch On. Check cable connections at both ends. Increase volume on headphones and source device. |
| Noise cancellation not working | Battery / switch | Replace battery. Ensure power switch is in the "On" position. |
| Intermittent sound or static | Loose cable / damaged cable | Ensure cable is fully inserted at both ends. Try a different audio cable. |
| Inline remote not working | Device compatibility / cable | Check device compatibility for remote functions. Ensure cable is fully connected. |
| Battery drains quickly | Old battery / leaving switch on | Use a fresh, high-quality AAA battery. Turn switch off when not in use. |
| Uncomfortable fit | Adjustment | Adjust the headband and ensure ear cups fully enclose your ears. |
Reset: Turn power off, disconnect cable, remove and reinsert battery, reconnect cable, turn power on.
Service: For warranty and service, visit www.bose.com/support or contact authorized Bose service centers.