Bose QuietComfort 2 Manual

The Bose QuietComfort 2 is a premium noise-cancelling headphone model designed for superior audio quality and comfort. It features advanced noise cancellation technology, high-fidelity audio reproduction, plush ear cushions, and intuitive controls for music playback and calls. Below are key sections covering safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Package Contents 3. Getting Started 4. Specifications 5. Controls and Functions 6. Connecting to Devices 7. Using Noise Cancellation 8. Battery & Charging 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Headphones with built-in microphone, Audio cable, Carrying case, Charging cable (if applicable), Airline adapter.

FeatureDescription
Active Noise CancellationElectronically reduces ambient noise for immersive listening
High-Fidelity AudioDelivers clear, balanced sound across all frequencies
Plush Ear CushionsMemory foam cushions for extended comfort
Inline Remote & MicrophoneControls playback, volume, and call management
Foldable DesignCollapses for easy storage in included carrying case
Battery-Powered OperationRechargeable or replaceable battery for noise cancellation
Auxiliary Input3.5mm jack for wired connection to audio sources
Volume ControlAdjustable volume via inline remote or headphone controls
Power SwitchTurns noise cancellation and headphones on/off
Battery IndicatorLED shows battery status (if applicable)

Package Contents

Unpack and verify all items are present.

  1. Bose QuietComfort 2 headphones
  2. Audio cable (detachable) with inline remote and microphone
  3. Carrying case or travel pouch
  4. Charging cable (for rechargeable models)
  5. Airline adapter (two-prong)
  6. User manual and warranty information

WARNING! Keep small parts away from children to avoid choking hazard.

Getting Started

Prepare headphones for first use.

  1. Charge the headphones: Connect charging cable to headphones and power source (if rechargeable).
  2. Install battery: For models using AAA battery, insert into compartment following polarity markings.
  3. Connect audio cable: Plug into headphones and audio source (phone, tablet, computer).
  4. Power on: Slide power switch to ON position; LED indicator will light (if equipped).

CAUTION! Use only recommended battery type; do not mix old and new batteries.

Specifications

Controls and Functions

Access controls via inline remote or headphone buttons.

Inline Remote: Volume up/down, Play/Pause, Next/Previous track, Call answer/end.

Headphone Controls: Power switch (noise cancellation), Battery compartment.

Noise Cancellation: Turn ON/OFF via power switch; LED indicates status. Volume: Adjust via remote buttons. Playback: Single button for play/pause; double-click for next track; triple-click for previous track. Calls: Press once to answer/end call; press and hold to reject call.

Connecting to Devices

Wired connection to audio sources.

  1. Ensure headphones are powered ON (for noise cancellation).
  2. Connect audio cable to headphones (left earcup).
  3. Connect other end to device's headphone jack (phone, tablet, computer, in-flight entertainment).
  4. Adjust volume on both device and inline remote as needed.

Tip: For best audio quality, ensure connections are secure and cable is undamaged.

Using Noise Cancellation

Activate to reduce ambient noise.

  1. Power on: Slide switch to ON; you may hear slight hiss (normal).
  2. Adjust volume: Use device or remote to set comfortable listening level.
  3. For travel: Use airline adapter with in-flight entertainment systems.
  4. Conserve battery: Turn OFF when not needed to extend battery life.

WARNING! Do not use in situations where awareness of surroundings is critical (e.g., walking near traffic).

Battery & Charging

For rechargeable models: Use included charging cable; connect to USB power source. LED indicates charging (red) and full (green). For AAA battery models: Replace when noise cancellation weakens or LED dims.

Battery Safety: Use only specified battery type; remove if not used for extended periods; recycle properly.

Care & Maintenance

Unplug cables before cleaning. Wipe headphones with dry, soft cloth; avoid liquids.

Ear cushions: Remove gently for cleaning; wipe with damp cloth (if needed) and air dry completely before reattaching.

CAUTION! Do not immerse in water; avoid extreme heat or cold; store in carrying case when not in use.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC rules; operation subject to conditions that it does not cause harmful interference. CE Mark: Conforms to European directives. Copyright © Bose Corporation; trademarks owned by Bose Corporation. For support, visit www.bose.com/support or contact Bose Customer Service.

Troubleshooting

SymptomPossible CauseCorrective Action
No soundCable/connection issueEnsure cable fully inserted; try different audio source; check volume levels.
Noise cancellation not workingBattery dead/offReplace or recharge battery; ensure power switch is ON.
Intermittent audioLoose/damaged cableInspect cable for damage; reconnect securely; try different cable.
Poor call qualityMicrophone blockedEnsure inline remote microphone is not covered; speak clearly near microphone.
Battery drains quicklyOld battery/usageUse fresh, recommended battery; turn OFF when not in use.

Reset: Disconnect all cables, turn OFF, remove battery for 30 seconds, then restart.

Service: Contact Bose Customer Support or visit www.bose.com/support for warranty service.

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