Bose QC35 Product Manual

The Bose QuietComfort 35 (QC35) is a premium wireless noise-cancelling headphone featuring world-class noise cancellation, Alexa voice control, dual-microphone system for clear calls and voice access to your phone's default voice assistant, easy Bluetooth pairing with NFC, up to 20 hours of battery life, and premium materials for all-day comfort. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Package Contents 3. Getting Started 4. Specifications 5. Controls and Indicators 6. Connecting to Devices 7. Using Noise Cancellation 8. Voice Assistants & Calls 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Headphones, Carrying Case, Audio Cable, USB Charging Cable.

FeatureDescription
Noise CancellationWorld-class noise cancellation for immersive audio
Bluetooth & NFCWireless connectivity with NFC for easy pairing
Voice ControlBuilt-in Alexa and Google Assistant support
Battery LifeUp to 20 hours of wireless playback
Dual MicrophonesNoise-rejecting for clear calls and voice pickup
ComfortPlush ear cushions and lightweight design
Audio CableWired listening option when battery is low
Bose Connect AppCustomize settings, manage connections, and updates
Multi-Point PairingConnect to two devices simultaneously
Action ButtonQuick access to voice assistant or noise cancellation levels

Package Contents

Unpack and verify all items are present.

  1. Bose QuietComfort 35 wireless headphones
  2. Carrying case
  3. Audio cable (2.5 mm to 3.5 mm)
  4. USB charging cable
  5. Safety and warranty information

WARNING! Keep all packaging materials away from children to avoid choking hazards.

Getting Started

Power on headphones; follow setup instructions.

  1. Charge the headphones: Connect USB cable to power source and headphone port.
  2. Power on: Slide power switch to ON position; voice prompt will indicate battery level.
  3. Pair with device: Enable Bluetooth on your device, select "Bose QC35" from list.
  4. Download Bose Connect App: Available on iOS and Android for enhanced control.

CAUTION! Use only the provided USB cable for charging to avoid damage.

Specifications

Controls and Indicators

Access functions via physical buttons and voice prompts.

Right Ear Cup: Power switch, Bluetooth button, Action button, Micro-USB port, 2.5 mm audio port.

Left Ear Cup: Volume up/down, Play/Pause/Call button, Next/Previous track (double/triple press).

Voice Prompts: Indicate power on/off, battery level, pairing mode, connected device.

LED Indicator: Solid white (on), blinking blue (pairing), solid amber (charging), solid green (fully charged).

Connecting to Devices

Bluetooth: Pair with smartphones, tablets, computers. NFC: Tap compatible device to right ear cup.

  1. Turn on headphones and enable Bluetooth on your device.
  2. Press and hold Bluetooth button until voice prompt says "Ready to connect."
  3. Select "Bose QC35" from your device's Bluetooth list.
  4. For NFC: Ensure NFC is enabled on device, tap to right ear cup.

Tip: Use Bose Connect App to manage connections and switch between paired devices.

Using Noise Cancellation

Three settings: High, Low, Off.

  1. Press Action button to cycle through noise cancellation levels.
  2. High: Maximum noise reduction for loud environments.
  3. Low: Moderate noise reduction for quieter settings.
  4. Off: Disables noise cancellation, saves battery.
  5. Use Bose Connect App to customize and save preferred settings.

WARNING! Do not use in situations where awareness of surroundings is critical (e.g., traffic).

Voice Assistants & Calls

Built-in Alexa: Press and hold Action button to activate. Google Assistant/Siri: Configure via phone settings.

Making Calls: Press Play/Pause button to answer/end call. Press twice to reject call.

Voice Assistant: Press and hold Action button, speak command. Release to send.

Volume Control: Use buttons on left ear cup during calls.

Care & Maintenance

Unplug cables before cleaning. Use dry, soft cloth only; avoid liquids.

Ear Cushions: Replaceable; remove by pulling gently. Clean with damp cloth if needed.

Storage: Store in carrying case when not in use.

CAUTION! Do not expose to extreme temperatures or moisture.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC Rules. IC: Complies with Industry Canada license-exempt RSS standard(s). Copyright © Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
Headphones won't turn onBattery depletedCharge for at least 15 minutes using provided cable.
Bluetooth connection issuesOut of range/interferenceMove closer to device; power cycle headphones and device.
Poor call qualityMicrophone blockedEnsure nothing is covering microphones on ear cups.
Noise cancellation not workingSetting is offPress Action button to cycle to High or Low setting.
Battery drains quicklyHigh volume/noise cancellationReduce volume or switch noise cancellation to Low/Off.

Reset: Power off, then press and hold Bluetooth button and Volume Down button for 10 seconds.

Service: 1-800-999-2673; www.bose.com/support

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