The Bose QuietComfort 15 (QC15) Acoustic Noise Cancelling headphones provide premium audio quality with industry-leading noise cancellation technology. They feature a comfortable over-ear design, AAA battery-powered active noise cancellation, an inline microphone/remote for Apple devices, a carrying case, and a detachable audio cable. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Headphones with cushioned ear cups, Active Noise Cancellation (ANC) module with battery compartment, detachable audio cable with inline remote/microphone, and carrying case.
| Feature | Description |
|---|---|
| Active Noise Cancellation | Electronically reduces ambient noise for immersive listening |
| Audio Cable with Remote | Inline remote with microphone for Apple devices (play/pause, volume, call answer/end) |
| Detachable Cable | 3.5mm audio cable can be disconnected for storage or replacement |
| Battery Powered | Requires one AAA battery for noise cancellation (approx. 35 hours) |
| Carrying Case | Protective case for storage and transport |
| Comfort Design | Plush ear cushions and adjustable headband for extended wear |
| Audio Input | Standard 3.5mm stereo jack for connection to audio sources |
| ANC Switch | Turns noise cancellation on/off |
| Battery Indicator | LED shows battery status (green/amber/red) |
| Foldable Design | Ear cups fold for compact storage in case |
Unpack and verify all items are present.
WARNING! Keep small parts away from children to avoid choking hazard.
Prepare headphones for first use.
CAUTION! Do not force connections; ensure battery is inserted correctly.
Primary controls located on inline remote and ANC module.
Inline Remote (Apple devices): Center button (play/pause/answer call), Volume Up (+), Volume Down (-). Microphone for phone calls.
ANC Module: ON/OFF switch for noise cancellation. Battery compartment cover. Status LED (green = good, amber = low, red = replace battery).
Audio Connection: Plug cable into left ear cup (marked with dot) and device headphone jack. For non-Apple devices, audio plays normally but remote functions may be limited.
ANC reduces constant low-frequency noise (e.g., airplane engines, office HVAC).
Tip: For best noise cancellation, ensure ear cups form a seal around your ears.
Inline remote compatible with iPhone, iPad, iPod (models with 3.5mm jack).
Note: Remote may not be fully compatible with non-Apple devices; audio will still play.
Unplug cable before cleaning. Use dry, soft cloth only; no liquids or solvents.
CAUTION! Do not immerse in water; avoid extreme heat or cold.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Bose Corporation; trademarks of Bose Corporation. For support, visit www.bose.com or contact Bose Customer Service at 1-800-999-2673. This product may be covered by one or more patents; see www.bose.com/patents.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No sound | Cable/ANC/battery | Ensure cable fully inserted; turn ANC on; replace battery. |
| Noise cancellation not working | Battery/switch | Check battery orientation; ensure switch is ON; replace battery if LED is red. |
| Intermittent audio | Loose connection | Check cable connections at headphones and device; try another audio source. |
| Remote not working (Apple) | Compatibility/connection | Ensure device supports remote; test with Apple device; clean connector. |
| Battery drains quickly | Old battery/usage | Use fresh alkaline battery; turn ANC off when not needed. |
| Uncomfortable fit | Adjustment | Adjust headband extension; reposition ear cups for even seal. |
Reset: Disconnect cable, turn ANC off, remove/reinsert battery, reconnect.
Service: 1-800-999-2673; www.bose.com/support