The Bose Companion® 5 multimedia speaker system delivers premium audio for your computer, featuring a sleek control pod for easy access to volume, mute, and headphone functions, TrueSpace® surround sound processing, and a powerful Acoustimass® module for deep bass. This manual covers setup, operation, features, and troubleshooting to help you get the most from your system.
Key features: Premium stereo performance with TrueSpace® surround sound, integrated control pod with headphone jack, Acoustimass® module for powerful bass, USB and analog audio inputs, plug-and-play setup.
| Feature | Description |
|---|---|
| Control Pod | Central hub for volume, mute, headphone output, and input selection |
| TrueSpace® Surround Sound | Creates an immersive audio experience from stereo sources |
| Acoustimass® Module | Delivers deep, impactful bass without distortion |
| USB Audio Connection | Digital connection for high-quality audio from your computer |
| Analog Audio Input | 3.5mm auxiliary input for additional audio sources |
| Headphone Jack | 3.5mm jack on control pod for private listening |
| Satellite Speakers | Two compact speakers for clear, detailed stereo sound |
| Power Adapter | External power supply for the system |
| Mute Function | Instant audio silence with a single button press |
| Automatic Standby | System enters low-power mode when not in use |
Unpack and verify all components are present.
NOTE: Keep all packaging for future transport or service.
Follow these steps for initial setup.
CAUTION! Ensure all connections are secure before powering on. Do not place module in enclosed spaces.
All primary controls are located on the control pod.
Control Pod Functions: Power button (press to turn system on/off), Volume knob (rotate to adjust level), Mute button (press to mute/unmute audio), Input selector button (toggle between USB and AUX inputs), Headphone jack (connect headphones for private listening).
Indicator Lights: Power light (green when on, amber in standby), Input light (indicates selected source).
Automatic Features: System enters standby when no audio signal is detected; wakes automatically when signal resumes.
Two connection options: USB (recommended) or analog.
Tip: For best performance, use USB connection and ensure computer audio settings are configured for Bose Companion 5.
The control pod is your command center for daily operation.
NOTE: When headphones are connected, volume is controlled by the control pod, not computer settings.
The system features proprietary Bose technologies for enhanced listening.
TrueSpace® Surround Sound: Always active when system is powered on; creates a wide, immersive soundstage from stereo content.
Acoustimass® Technology: Provides deep bass without audible distortion; no user adjustment needed.
Computer Audio Settings: For USB connection, select "Bose Companion 5" as default playback device in your computer's sound settings. Adjust system volume primarily with control pod, fine-tune with computer volume if desired.
Unplug power before cleaning. Use dry, soft cloth to wipe surfaces. Do not use liquids or aerosols.
CAUTION! Do not open any unit; no user-serviceable parts inside. Keep away from moisture and extreme temperatures.
Ventilation: Ensure vents on Acoustimass module are not blocked.
FCC Compliance: This device complies with Part 15 of FCC Rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. CE marking indicates conformity with European directives. For full compliance details, refer to the regulatory sheet included in packaging. Bose and Companion are registered trademarks of Bose Corporation. © Bose Corporation. Support: www.bose.com/support or contact Bose customer service.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No power/light on control pod | Power not connected | Check power adapter connections at module and outlet; ensure outlet is live. |
| No sound from speakers | Volume/mute/connection | Increase volume; check mute; ensure correct input selected; verify USB/audio cable connections. |
| Sound from one speaker only | Balance/connection | Check computer audio balance settings; ensure both satellite cables are securely plugged into module. |
| Distorted or poor sound quality | Source/connection | Try USB instead of analog; check audio file quality; ensure cables are fully inserted. |
| System does not wake from standby | No audio signal | Play audio from computer; ensure computer is not muted and Bose is selected as playback device. |
| Headphones not working | Jack/connection | Ensure headphones are fully inserted; try different headphones to isolate issue. |
Reset: Unplug power adapter for 30 seconds, then reconnect. This resets the system electronics.
Service: If issues persist, contact Bose Customer Service: www.bose.com/support or refer to warranty for service options.