bose on ear bluetooth headphones manual

The Bose On Ear Bluetooth Headphones are wireless over-ear headphones featuring Bluetooth connectivity for pairing with compatible devices, built-in microphone for calls, intuitive controls for music and volume, rechargeable battery with USB-C charging, Bose SimpleSync technology, and Bose Music app integration for personalized settings. Below are key sections for safety, features, setup, operation, care, and troubleshooting.

1. Features at a Glance 2. What's in the Box 3. Charging Your Headphones 4. Specifications 5. Controls and Indicators 6. Pairing with Devices 7. Using the Bose Music App 8. Making and Receiving Calls 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Headphones with ear cups, Power/Bluetooth button, Volume/Multifunction button, USB-C charging port, Microphone, Status LED.

FeatureDescription
Bluetooth ConnectivityWireless pairing with smartphones, tablets, and computers
Built-in MicrophoneFor hands-free calls and voice assistant access
Volume/Multifunction ButtonControls volume, play/pause, track navigation, and call management
USB-C Charging PortFor recharging the built-in battery
Status LEDIndicates power, pairing, and battery status
Bose SimpleSyncSync audio with compatible Bose smart speakers and soundbars
Bose Music AppCustomize settings, manage connections, and access updates
Foldable DesignFor easy storage and portability
Voice PromptsAudio guidance for power, pairing, and battery level
Rechargeable BatteryProvides up to 20 hours of playback per charge

What's in the Box

Unpack and inspect all contents before use.

  1. Bose On Ear Bluetooth Headphones.
  2. USB-C charging cable.
  3. Carrying case or pouch.
  4. Quick Start Guide.
  5. Safety and Warranty Information.

WARNING! Keep all packaging materials away from children to prevent choking hazards.

Charging Your Headphones

Charge fully before first use.

  1. Connect the USB-C cable to the charging port on the headphones.
  2. Plug the other end into a USB power source (computer or wall adapter).
  3. The status LED will glow amber while charging and turn off when fully charged.
  4. A full charge takes approximately 2.5 hours.

CAUTION! Use only the provided or certified USB-C cable. Do not expose to extreme temperatures while charging.

Specifications

Controls and Indicators

Access controls via buttons on the right ear cup. Power/Bluetooth Button: Press and hold 2 seconds to turn on/off; press and hold 5 seconds to enter pairing mode. Volume/Multifunction Button: Press center to play/pause/answer call; press up/down for volume; double-press for next track; triple-press for previous track.

Status LED: Solid white (on), blinking blue (pairing), solid blue (connected), amber (charging), off (fully charged/off). Voice Prompts: Announce power on/off, pairing mode, connected device, battery level.

Pairing with Devices

Pair with Bluetooth-enabled devices.

  1. Turn on headphones (press and hold Power button until LED blinks blue).
  2. Enable Bluetooth on your device (phone, tablet, computer).
  3. Select "Bose On Ear" from the device's Bluetooth list.
  4. Confirm pairing if prompted; voice prompt will say "Connected to [device name]".

Tip: To pair with another device, enter pairing mode by pressing and holding the Power button for 5 seconds until the LED blinks blue.

Using the Bose Music App

Download the Bose Music app for enhanced control.

  1. Download and install the Bose Music app from the App Store or Google Play.
  2. Open the app and follow on-screen instructions to set up your headphones.
  3. Use the app to adjust noise cancellation levels (if applicable), manage Bluetooth connections, set up shortcuts, and install firmware updates.
  4. Access Bose SimpleSync to sync audio with compatible Bose products.

WARNING! Ensure your device's operating system is compatible with the app. Keep the app updated for latest features.

Making and Receiving Calls

Use the built-in microphone for calls.

  1. Answer an incoming call: Press the center of the Volume/Multifunction button once.
  2. End a call: Press the center button once.
  3. Reject a call: Press and hold the center button for 2 seconds.
  4. Activate voice assistant (Siri/Google Assistant): Press and hold the center button until you hear a tone.

CAUTION! Ensure headphones are connected and within range for clear call quality.

Care & Cleaning

Turn off and disconnect before cleaning. Use a soft, dry cloth to wipe exterior surfaces. For ear cushions, use a slightly damp cloth with mild soap if needed; do not immerse in water.

CAUTION! Do not use abrasive cleaners or solvents. Keep away from excessive moisture and heat.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. This device complies with Industry Canada license-exempt RSS standard(s). Copyright © 2025 Bose Corporation; all rights reserved. Bose and the Bose logo are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
Headphones won't turn onBattery depletedCharge using USB-C cable for at least 10 minutes.
Can't pair with deviceBluetooth not enabled/out of rangeEnsure headphones are in pairing mode; move device within 10 meters.
Audio cutting outInterference/low batteryMove away from other wireless devices; charge headphones.
No sound from one sideConnection/balance settingsCheck audio balance on source device; ensure headphones are fully connected.
Microphone not working on callsSettings/connectionEnsure headphones are selected as audio input on device; check mute settings.

Reset: Press and hold Power button for 10 seconds to reset Bluetooth connections.

Service: 1-800-999-2673; www.bose.com/support

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