Bose NRHS Install Manual

The Bose NRHS (Networked Room Health System) is a professional audio and environmental monitoring solution designed for integration into conference rooms, classrooms, and other critical spaces. It combines Bose audio processing with networked sensors to monitor room occupancy, temperature, humidity, and audio levels. Below are key sections for safety, system overview, installation, configuration, operation, and troubleshooting.

1. System Overview 2. Package Contents 3. Pre-Installation Planning 4. Hardware Installation 5. Network Configuration 6. Software Setup 7. Calibration & Testing 8. Operation Guidelines 9. Maintenance 10. Regulatory & Compliance 11. Troubleshooting

System Overview

Key components: NRHS Main Processor Unit, Ceiling Array Microphones, Environmental Sensor Pods, Network Switch, Power over Ethernet (PoE) Injector, Remote Control.

ComponentDescription
NRHS Main UnitCentral DSP and network controller for audio processing and sensor data aggregation
Ceiling Array MicrophonesBeamforming microphones for voice capture and audio level monitoring
Environmental Sensor PodsMonitors temperature, humidity, CO2, and occupancy via PIR
Network SwitchProvides PoE and data connectivity for all system components
PoE InjectorPowers devices over Ethernet cable where switch lacks PoE
Remote ControlFor basic system control and mute functions
Status LEDsIndicates power, network, and system health
Ethernet PortsFor network connection and daisy-chaining sensors
Audio OutputLine-level output to external amplifier or sound system
USB Configuration PortFor initial setup and firmware updates

Package Contents

Unpack and verify all items are present.

  1. NRHS Main Processor Unit (1)
  2. Ceiling Array Microphone (2)
  3. Environmental Sensor Pods (as per ordered kit: typically 2-4)
  4. Network Switch (8-port PoE+)
  5. PoE Injector (optional spare)
  6. Remote Control with batteries
  7. Mounting hardware (brackets, screws, cable ties)
  8. Ethernet Cables (Cat6, various lengths)
  9. Quick Start Guide and this Install Manual

WARNING! Do not discard packaging until all components are confirmed working. Handle electronic components with care to avoid static damage.

Pre-Installation Planning

Plan system layout before installation.

  1. Room Assessment: Determine optimal locations for microphones (ceiling center) and sensor pods (walls, away from vents).
  2. Network Requirements: Ensure network has DHCP server or plan for static IP assignment. VLAN for AV devices recommended.
  3. Power Requirements: Verify PoE budget on switch supports all devices (main unit: 15W, each mic: 7W, each pod: 5W).
  4. Rack Space: Plan for main unit and switch in equipment rack.

CAUTION! Ensure mounting surfaces can support device weight. Use two people for ceiling installation.

Hardware Installation

Network Configuration

Devices obtain IP via DHCP by default. For static IP, use Bose Configuration Software.

Default Network Settings: Main Unit DHCP client. If no DHCP, fallback IP: 192.168.1.100.

Configuration Steps:

  1. Connect laptop to main unit USB port or same network.
  2. Launch Bose Configuration Software (download from Bose Pro website).
  3. Discover devices. Assign static IPs if required by IT policy.
  4. Set device names corresponding to room/location.
  5. Configure SNMP traps or syslog for monitoring if needed.

Tip: Isolate AV traffic on separate VLAN for performance and security.

Software Setup

Use Bose Configuration Software to set up audio and sensor parameters.

  1. Audio Setup: Configure microphone gain, AEC (Acoustic Echo Cancellation), noise reduction.
  2. Sensor Calibration: Set thresholds for temperature (alert if >25°C), humidity, occupancy timeout.
  3. Room Zones: If multiple sensor pods, define zones for granular monitoring.
  4. Output Routing: Map audio output to specific channels on connected amplifier.
  5. User Access: Set admin and user passwords for web interface.
  6. Firmware Update: Check for and install latest firmware for all devices.
  7. Save Configuration: Upload configuration to main unit and backup file.

WARNING! Do not interrupt firmware update. Ensure stable power and network.

Calibration & Testing

Calibrate system for room acoustics and verify sensor readings.

Audio Calibration: Use built-in pink noise generator and external SPL meter to set reference levels. Run automatic room adaptation for AEC.

Sensor Verification: Compare temperature/humidity readings with calibrated meter. Adjust offsets in software if needed. Test occupancy sensor by walking through room.

Operation Guidelines

Normal Operation: System continuously monitors audio and environment. Green status LED indicates normal operation.

Web Interface: Access via https://[unit-ip]. View real-time sensor data, audio meters, system health. Mute microphones globally or by zone.

Remote Control: Basic mute/unmute and LED indicator control.

CAUTION! Do not block sensor pod vents. Ensure adequate airflow around main unit in rack.

Maintenance

Regularly check system status via web interface. Clean microphone grilles with soft brush. Dust sensor pods with dry cloth.

CAUTION! Unplug power before cleaning any component. Do not use liquids or compressed air on sensors.

Regulatory & Compliance

FCC Part 15 Class A: For commercial use. Complies with applicable EMC directives. UL Listed. For full regulatory statements and declarations of conformity, visit the Bose Professional website. This product may be covered by one or more patents. For technical support, contact Bose Professional Support or your authorized Bose dealer.

Troubleshooting

SymptomPossible CauseCorrective Action
No power to devicesPoE switch issue, cable faultVerify switch PoE enabled; test cable; try different port; check PoE budget.
Devices not discovered in softwareNetwork configuration, firewallEnsure laptop on same subnet; disable firewall temporarily; check device IP via LED blink code.
No audio outputOutput mapping, gain settings, cableVerify audio output enabled in software; check gain settings; test cable and destination device.
Inaccurate sensor readingsCalibration, placementRecalibrate sensor offset; relocate pod away from heat sources or direct sunlight.
High network latencyNetwork congestion, switch issuesCheck switch for errors; prioritize AV traffic (QoS); ensure Cat6 cable used.
Web interface inaccessibleIP address change, credentialsRediscover device IP; reset to factory defaults via pinhole if credentials lost.

Factory Reset: Press and hold pinhole reset button on main unit for 10 seconds. All settings will be lost.

Service: Contact Bose Professional Support or authorized service center. Do not open units; no user-serviceable parts inside.

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