The Bose Noise Cancelling Earphones are premium wireless earphones featuring industry-leading active noise cancellation, high-fidelity audio, comfortable fit, intuitive touch controls, voice assistant integration, and long battery life. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Bose Noise Cancelling Earphones, Charging Case, USB-C Charging Cable, Ear Tips (Multiple Sizes), Safety/Warranty Information.
| Feature | Description |
|---|---|
| Active Noise Cancellation | Electronically reduces ambient noise for immersive listening |
| Transparency Mode | Allows you to hear your surroundings without removing earphones |
| High-Fidelity Audio | Premium sound quality with balanced bass and clear highs |
| Touch Controls | Intuitive touch-sensitive surface on each earbud for playback and calls |
| Voice Assistant | Built-in support for Siri, Google Assistant, and Alexa |
| Battery Life | Up to 6 hours playback (earbuds), up to 18 hours with charging case |
| USB-C Charging | Fast charging via USB-C port on charging case |
| Bluetooth 5.1 | Stable wireless connection with multipoint pairing |
| Sweat & Weather Resistant | IPX4 rating for protection against sweat and light rain |
| Bose Music App | Customize settings, update firmware, and access features |
Unpack and inspect all contents. Ensure everything is included.
WARNING! Keep small parts away from children to avoid choking hazard. Ensure charging case is fully charged before first use.
Power on earphones; follow pairing prompts.
CAUTION! Ensure ear tips are clean and properly fitted to maintain noise cancellation seal and audio quality.
Access controls via touch-sensitive surface on each earbud. Use Bose Music App for customization.
Touch Controls (Default): - Single Tap (Right): Play/Pause, Answer/End Call. - Single Tap (Left): Toggle Noise Cancellation/Transparency Mode. - Double Tap (Right): Skip Track Forward. - Double Tap (Left): Skip Track Backward. - Tap and Hold (Right): Activate Voice Assistant. - Tap and Hold (Left): Decline Incoming Call.
LED Indicators: - Solid White: Fully charged. - Flashing Blue: Pairing mode. - Solid Red: Low battery. - Pulsing White: Charging.
Bose Music App Settings: Customize touch controls, adjust noise cancellation levels, manage connected devices, update firmware, enable voice assistant.
Bluetooth pairing for smartphones, tablets, computers.
Tip: For best audio quality, keep connected device within 10 meters (33 feet) without obstructions.
Adjust noise cancellation levels to suit your environment.
WARNING! Use caution when enabling Transparency Mode in high-noise environments for safety awareness.
Download from Apple App Store or Google Play Store.
Features: Customize touch controls, adjust equalizer (bass/treble), manage Bluetooth connections, check battery levels, update firmware, access product support.
Unplug/USB cable before cleaning. Use dry, soft cloth only; no liquids or solvents.
CAUTION! Do not submerge in water; IPX4 rating protects against splashes only. Do not use abrasive cleaners.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2023 Bose Corporation; all trademarks owned by Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Earbuds won't power on | Battery depleted | Place in charging case for at least 15 minutes; ensure case is charged. |
| Bluetooth connection issues | Distance/interference | Move closer to device; ensure no obstructions; restart Bluetooth on device. |
| Noise cancellation not working | Ear tip seal/firmware | Ensure proper ear tip fit; update firmware via Bose Music App. |
| Poor audio quality | Connection/ear tip | Check Bluetooth connection; clean ear tips; ensure proper seal in ear. |
| Earbuds not charging | Dirty contacts/cable | Clean charging contacts on earbuds and case; try different USB-C cable/power source. |
| Touch controls unresponsive | Software/fit | Ensure earbud is properly seated in ear; reset via Bose Music App. |
Reset: Place earbuds in case, hold Bluetooth button on case for 10 seconds until LED flashes blue.
Service: 1-800-999-2673; www.bose.com/support