Bose Noise Cancelling Earphones Manual

The Bose Noise Cancelling Earphones are premium wireless earphones featuring industry-leading active noise cancellation, high-fidelity audio, comfortable fit, intuitive touch controls, voice assistant integration, and long battery life. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unboxing and Contents 3. First-Time Setup 4. Specifications 5. Controls and Functions 6. Connecting to Devices 7. Using Noise Cancellation 8. Using the Bose Music App 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Bose Noise Cancelling Earphones, Charging Case, USB-C Charging Cable, Ear Tips (Multiple Sizes), Safety/Warranty Information.

FeatureDescription
Active Noise CancellationElectronically reduces ambient noise for immersive listening
Transparency ModeAllows you to hear your surroundings without removing earphones
High-Fidelity AudioPremium sound quality with balanced bass and clear highs
Touch ControlsIntuitive touch-sensitive surface on each earbud for playback and calls
Voice AssistantBuilt-in support for Siri, Google Assistant, and Alexa
Battery LifeUp to 6 hours playback (earbuds), up to 18 hours with charging case
USB-C ChargingFast charging via USB-C port on charging case
Bluetooth 5.1Stable wireless connection with multipoint pairing
Sweat & Weather ResistantIPX4 rating for protection against sweat and light rain
Bose Music AppCustomize settings, update firmware, and access features

Unboxing and Contents

Unpack and inspect all contents. Ensure everything is included.

  1. Bose Noise Cancelling Earphones (left and right earbud).
  2. Charging Case.
  3. USB-C Charging Cable.
  4. Ear Tips (Small, Medium, Large).
  5. Quick Start Guide and Safety/Warranty Information.

WARNING! Keep small parts away from children to avoid choking hazard. Ensure charging case is fully charged before first use.

First-Time Setup

Power on earphones; follow pairing prompts.

  1. Charge the case: Connect USB-C cable to case and power source until LED indicates full charge.
  2. Insert earbuds: Choose correct ear tip size for secure, comfortable fit.
  3. Power on earbuds: Remove earbuds from case; they will automatically enter pairing mode (LED blinks blue).
  4. Pair with device: Enable Bluetooth on your smartphone/tablet, select "Bose Noise Cancelling Earphones" from list.
  5. Download Bose Music App: For firmware updates and customization.

CAUTION! Ensure ear tips are clean and properly fitted to maintain noise cancellation seal and audio quality.

Specifications

Controls and Functions

Access controls via touch-sensitive surface on each earbud. Use Bose Music App for customization.

Touch Controls (Default): - Single Tap (Right): Play/Pause, Answer/End Call. - Single Tap (Left): Toggle Noise Cancellation/Transparency Mode. - Double Tap (Right): Skip Track Forward. - Double Tap (Left): Skip Track Backward. - Tap and Hold (Right): Activate Voice Assistant. - Tap and Hold (Left): Decline Incoming Call.

LED Indicators: - Solid White: Fully charged. - Flashing Blue: Pairing mode. - Solid Red: Low battery. - Pulsing White: Charging.

Bose Music App Settings: Customize touch controls, adjust noise cancellation levels, manage connected devices, update firmware, enable voice assistant.

Connecting to Devices

Bluetooth pairing for smartphones, tablets, computers.

  1. Ensure earbuds are in pairing mode (flashing blue LED).
  2. On your device, go to Bluetooth settings and enable Bluetooth.
  3. Select "Bose Noise Cancelling Earphones" from available devices list.
  4. For multipoint pairing: Connect to first device, then enter pairing mode again to connect to second device (up to 2 devices).

Tip: For best audio quality, keep connected device within 10 meters (33 feet) without obstructions.

Using Noise Cancellation

Adjust noise cancellation levels to suit your environment.

  1. Toggle Modes: Tap left earbud to cycle through Noise Cancellation (High/Low), Transparency Mode, and Off.
  2. Use Bose Music App: For precise control over noise cancellation intensity.
  3. Transparency Mode: Allows ambient sound in for awareness (e.g., conversations, traffic).
  4. Optimal Fit: Ensure ear tips create a seal for maximum noise cancellation effectiveness.

WARNING! Use caution when enabling Transparency Mode in high-noise environments for safety awareness.

Using the Bose Music App

Download from Apple App Store or Google Play Store.

Features: Customize touch controls, adjust equalizer (bass/treble), manage Bluetooth connections, check battery levels, update firmware, access product support.

Care & Maintenance

Unplug/USB cable before cleaning. Use dry, soft cloth only; no liquids or solvents.

  1. Ear Tips: Remove and clean with mild soap and water; dry completely before reattaching.
  2. Earbuds: Wipe with dry cloth; avoid moisture in charging ports.
  3. Charging Case: Clean exterior with dry cloth; keep charging ports free of debris.
  4. Storage: Store in charging case when not in use; keep away from extreme temperatures.

CAUTION! Do not submerge in water; IPX4 rating protects against splashes only. Do not use abrasive cleaners.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2023 Bose Corporation; all trademarks owned by Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
Earbuds won't power onBattery depletedPlace in charging case for at least 15 minutes; ensure case is charged.
Bluetooth connection issuesDistance/interferenceMove closer to device; ensure no obstructions; restart Bluetooth on device.
Noise cancellation not workingEar tip seal/firmwareEnsure proper ear tip fit; update firmware via Bose Music App.
Poor audio qualityConnection/ear tipCheck Bluetooth connection; clean ear tips; ensure proper seal in ear.
Earbuds not chargingDirty contacts/cableClean charging contacts on earbuds and case; try different USB-C cable/power source.
Touch controls unresponsiveSoftware/fitEnsure earbud is properly seated in ear; reset via Bose Music App.

Reset: Place earbuds in case, hold Bluetooth button on case for 10 seconds until LED flashes blue.

Service: 1-800-999-2673; www.bose.com/support

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