Bose Noise Canceling Headphones Manual

The Bose Noise Canceling Headphones provide premium audio quality with advanced noise cancellation technology, Bluetooth connectivity for wireless listening, voice assistant integration, touch controls, up to 20 hours of battery life, and comfortable over-ear design. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unboxing and Contents 3. First-Time Setup 4. Specifications 5. Controls and Functions 6. Connecting to Devices 7. Using Noise Cancellation 8. Voice Assistant Integration 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Headphones with built-in microphones, Charging case, USB-C charging cable, Audio cable, Carrying case.

FeatureDescription
Active Noise CancellationElectronically reduces ambient noise for immersive listening
Bluetooth 5.0Wireless connectivity with range up to 10 meters (33 feet)
Battery LifeUp to 20 hours with noise cancellation on
Voice AssistantsIntegrated support for Google Assistant, Siri, Alexa
Touch ControlsOn-ear touch panel for playback, calls, and volume
Audio Cable Input3.5mm port for wired listening when battery is low
USB-C Charging PortFor fast charging and data transfer
Foldable DesignEasily folds for storage in carrying case
Multi-point ConnectionConnect to two devices simultaneously
Bose Music AppCustomize settings, update firmware, access features

Unboxing and Contents

Carefully unpack and verify all items are present.

  1. Bose Noise Canceling Headphones
  2. Charging case (for select models)
  3. USB-C charging cable
  4. Audio cable (3.5mm to 3.5mm)
  5. Carrying case or pouch
  6. Quick Start Guide and Safety Information

WARNING! Keep plastic bags and small parts away from children to avoid choking hazard.

First-Time Setup

Power on headphones and pair with your device.

  1. Charge headphones: Connect USB-C cable to headphones and power source until fully charged.
  2. Power on: Slide power switch to ON position; indicator light will illuminate.
  3. Enable pairing mode: Press and hold Bluetooth button until LED flashes blue.
  4. Pair with device: On your smartphone/tablet, go to Bluetooth settings and select "Bose Noise Canceling Headphones".
  5. Install Bose Music App: Download from App Store or Google Play for enhanced control.

CAUTION! Use only provided or certified charging accessories to prevent damage.

Specifications

Controls and Functions

Access controls via physical buttons and touch panel.

Physical Buttons: Power, Bluetooth, Noise Cancellation button.

Touch Panel Controls: - Single tap: Play/Pause, Answer/End call. - Double tap: Skip forward, Reject call. - Triple tap: Skip backward. - Swipe up/down: Increase/decrease volume. - Swipe forward/backward: Next/previous track. - Touch and hold: Activate voice assistant.

Bose Music App Settings: Adjust noise cancellation levels, equalizer, voice prompts, auto-off timer, and device management.

Connecting to Devices

Pair with smartphones, tablets, computers, and other Bluetooth devices.

  1. Ensure headphones are in pairing mode (flashing blue LED).
  2. On your device, enable Bluetooth and search for available devices.
  3. Select "Bose Noise Canceling Headphones" from the list.
  4. For NFC pairing: Tap NFC-enabled device to right earcup.
  5. For wired connection: Connect audio cable to headphones and device's headphone jack.

Tip: To connect to a second device, disconnect the first or use multi-point connection via Bose Music App.

Using Noise Cancellation

Adjust noise cancellation levels to suit your environment.

  1. Press the Noise Cancellation button to cycle through modes: High, Low, Off.
  2. Use Bose Music App for fine-tuning or creating custom levels.
  3. In High mode, maximum ambient noise reduction for travel or loud spaces.
  4. In Low mode, moderate noise reduction while maintaining awareness.
  5. Off mode disables noise cancellation for natural listening.

WARNING! Do not use noise cancellation in situations where awareness of surroundings is critical for safety.

Voice Assistant Integration

Access Google Assistant, Siri, or Amazon Alexa hands-free.

  1. Ensure headphones are connected to a compatible device with assistant enabled.
  2. Touch and hold the touch panel to activate your default voice assistant.
  3. Speak your command or question after hearing the prompt tone.
  4. Configure assistant settings in the Bose Music App or your device's settings.

Note: Voice assistant availability may vary by region and device.

Care & Maintenance

Proper care ensures longevity and performance.

CAUTION! Do not attempt to disassemble or repair headphones yourself; contact Bose support for service.

Regulatory Information

FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to interference that may cause undesired operation. ICES-003: Complies with Canadian ICES-003. Copyright © 2025 Bose Corporation. All rights reserved. Bose and the Bose logo are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
Headphones won't power onBattery depletedCharge for at least 15 minutes using USB-C cable.
Bluetooth connection issuesInterference or distanceMove closer to device; turn off other wireless devices; reset Bluetooth connection.
Noise cancellation not workingSettings or firmwareCheck noise cancellation mode; update firmware via Bose Music App.
Poor audio qualityConnection or sourceEnsure device volume is adequate; try wired connection; check audio source quality.
Touch controls unresponsiveSoftware glitchRestart headphones; clean touch panel; ensure fingers are not wet.
Battery drains quicklySettings or ageReduce volume; turn off noise cancellation when not needed; check battery health in app.

Reset: Press and hold Power and Bluetooth buttons for 10 seconds to factory reset.

Service: 1-800-999-2673; www.bose.com/support

Bose Noise Canceling Headphones Manual © - All Rights Reserved 2025