Bose Noise Canceling Earbuds Manual

The Bose Noise Canceling Earbuds are premium wireless earbuds featuring active noise cancellation, immersive sound quality, secure fit with multiple ear tip sizes, touch controls, voice assistant integration, and long battery life with a charging case. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unboxing and Contents 3. First-Time Setup 4. Specifications 5. Controls and Functions 6. Connecting to Devices 7. Using Noise Cancellation 8. Voice Assistant Setup 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Left and Right Earbuds, Charging Case, Ear Tips (S/M/L), USB-C Charging Cable, User Manual.

FeatureDescription
Active Noise CancellationBlocks external noise for immersive listening
Transparency ModeAllows ambient sound to pass through
Touch ControlsTap and hold gestures for playback, calls, and settings
Voice AssistantIntegrated support for Siri, Google Assistant, and Alexa
Battery LifeUp to 6 hours (earbuds), 18 hours with case
Charging CaseWireless and USB-C charging supported
Bluetooth 5.1Stable connection up to 10 meters
IPX4 RatingSweat and water resistant
Bose Music AppCustomize settings, update firmware, and access features
Secure FitMultiple ear tip sizes for comfort and stability

Unboxing and Contents

Carefully unpack the box and verify all items are present.

  1. Bose Noise Canceling Earbuds (Left and Right)
  2. Charging Case
  3. Ear Tips (Small, Medium, Large)
  4. USB-C Charging Cable
  5. Safety, Warranty, and Regulatory Information
  6. Quick Start Guide

WARNING! Keep small parts away from children to avoid choking hazards.

First-Time Setup

Prepare your earbuds for first use.

  1. Charge the case and earbuds: Connect the USB-C cable to the case and a power source until the LED indicates full charge.
  2. Select ear tips: Try different sizes for a secure and comfortable fit.
  3. Power on earbuds: Open the case to automatically turn on the earbuds (or remove them from the case).
  4. Download Bose Music App: Available on iOS and Android for setup and customization.
  5. Pair with device: Enable Bluetooth on your device, select "Bose Noise Canceling Earbuds" from the list.

CAUTION! Ensure earbuds are fully charged before first use for optimal performance.

Specifications

Controls and Functions

Control your earbuds via touch gestures or the Bose Music App.

Touch Controls (Right Earbud):

Touch Controls (Left Earbud):

Bose Music App: Adjust noise cancellation levels, EQ, manage connected devices, and update firmware.

Connecting to Devices

Pair with smartphones, tablets, and computers.

  1. Ensure earbuds are in pairing mode (LED blinking blue).
  2. On your device, go to Bluetooth settings and enable Bluetooth.
  3. Select "Bose Noise Canceling Earbuds" from the available devices list.
  4. For subsequent connections, earbuds will automatically reconnect to the last paired device when removed from the case.

Tip: To pair with a new device, place earbuds in the case, then press and hold the Bluetooth button on the back of the case for 3 seconds.

Using Noise Cancellation

Adjust noise cancellation to suit your environment.

  1. Noise Cancellation Modes: Use the Bose Music App to select from High, Low, or Off.
  2. Transparency Mode: Allows you to hear your surroundings while listening to audio.
  3. Quick Switch: Tap and hold either earbud to toggle between Noise Cancellation and Transparency Mode.
  4. Adaptive Adjustment: Some models automatically adjust noise cancellation based on your environment.

WARNING! Do not use noise cancellation in situations where awareness of your surroundings is critical for safety.

Voice Assistant Setup

Integrate with Siri, Google Assistant, or Alexa.

  1. Ensure your earbuds are connected to your smartphone.
  2. Open the Bose Music App and navigate to Settings > Voice Assistant.
  3. Select your preferred assistant and follow the on-screen instructions to enable.
  4. Activate by tapping the left earbud once (customizable in the app).

Note: Voice assistant functionality may vary by device and region.

Care & Maintenance

Keep your earbuds clean and in good condition.

  1. Cleaning: Use a dry, soft cloth to clean earbuds and case. Do not use liquids or abrasive materials.
  2. Ear Tips: Remove and rinse with water if needed; ensure they are completely dry before reattaching.
  3. Storage: Store earbuds in the charging case when not in use to protect and charge them.
  4. Avoid Exposure: Keep away from extreme temperatures, moisture, and direct sunlight.

CAUTION! Do not attempt to disassemble the earbuds or case; this voids the warranty.

Regulatory Information

FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that it does not cause harmful interference. Bluetooth® is a registered trademark of Bluetooth SIG, Inc. Bose and the Bose logo are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
Earbuds not turning onBattery depletedPlace in charging case for at least 15 minutes.
Bluetooth connection issuesInterference or distanceMove closer to device; ensure no obstacles; restart Bluetooth.
Noise cancellation not workingSettings or firmwareCheck Bose Music App settings; update firmware via app.
Poor audio qualityEar tip fit or connectionEnsure proper ear tip seal; check Bluetooth connection strength.
Earbuds not chargingDirty contacts or cable issueClean charging contacts on earbuds and case; try a different USB-C cable.
Touch controls unresponsiveSoftware glitchReset earbuds via Bose Music App or place in case for 10 seconds.

Reset: Place earbuds in case, press and hold Bluetooth button for 10 seconds until LED flashes.

Service: 1-800-999-2673; www.bose.com/support

Bose Noise Canceling Earbuds Manual © - All Rights Reserved 2025