Bose Model AV 28 Media Center Manual

The Bose Model AV 28 Media Center is a high-performance audio/video control system designed to integrate and manage multiple entertainment sources. It features advanced audio processing, multi-zone control, HDMI switching, support for various audio formats (including Dolby Digital and DTS), universal remote capability, and network connectivity for streaming services. Below are key sections covering setup, operation, features, and troubleshooting.

1. Features at a Glance 2. Unpacking and Installation 3. Initial Setup and Configuration 4. Technical Specifications 5. Controls and Remote Operation 6. Connecting Source Devices 7. Audio and Video Settings 8. Multi-Room Audio Setup 9. Maintenance and Care 10. Regulatory and Compliance 11. Troubleshooting Guide

Features at a Glance

Key components: Main Control Unit, Universal Remote Control, Power Supply, Antenna Inputs, HDMI Inputs/Outputs, Network Port, Analog Audio Inputs, IR Blaster Ports.

Feature	Description
HDMI Switching	Supports up to 4K video pass-through and audio extraction
Multi-Zone Audio	Control audio in up to 3 separate rooms
Audio Decoding	Dolby Digital, DTS, AAC, and PCM support
Network Connectivity	Ethernet and Wi-Fi for streaming services (Spotify, Pandora)
Universal Remote	Learn and control other devices (TV, cable box, etc.)
Analog Audio Inputs	RCA and 3.5mm aux inputs for legacy devices
IR Control Ports	For extending remote control to hidden components
Front Panel Display	OLED screen showing source, volume, and status
Power On/Standby	Energy-saving standby mode with quick wake
Setup Wizard	Guided on-screen configuration for easy setup

Unpacking and Installation

Unpack all components and inspect for damage. Place the Media Center in a well-ventilated area.

Connect Power: Plug the power supply into the unit and a wall outlet.
Connect TV/Display: Use an HDMI cable from the HDMI OUT port to your TV.
Connect Source Devices: Connect Blu-ray players, game consoles, etc., to HDMI IN ports.
Connect Network: Use Ethernet cable to router or configure Wi-Fi in settings.
Connect Speakers: Use speaker wire to connect to the labeled terminals (Front L/R, Center, Surround).

WARNING! Ensure proper ventilation; do not block vents. Use included power supply only.

Initial Setup and Configuration

Power on the Media Center; follow on-screen Setup Wizard.

Language Selection: Choose preferred language (default ENGLISH).
Network Setup: Connect to your home network via Ethernet or Wi-Fi.
Speaker Configuration: Run auto-calibration for optimal sound (requires included microphone).
Source Assignment: Name each connected input (e.g., "Blu-ray", "Cable Box").
Remote Programming: Use the universal remote setup to control other devices.

CAUTION! Disconnect power before making any cable connections.

Technical Specifications

Audio Output Power: 100W per channel (front), 50W (center/surround).
Audio Formats: Dolby Digital, DTS, AAC, PCM, MP3.
Video Support: 4K @ 60Hz, HDR10, Dolby Vision pass-through.
Connectivity: 4x HDMI IN, 1x HDMI OUT, Ethernet, Wi-Fi (802.11ac), Bluetooth 5.0.
Analog Inputs: 2x RCA stereo, 1x 3.5mm aux.
Multi-Zone: Supports 3 zones (Zone 2/3 via analog or digital outputs).
Power Requirements: 120V AC, 60Hz, 150W max.
Operating Temperature: 41°F to 95°F (5°C to 35°C).
Dimensions: 17.3" W x 4.3" H x 12.6" D (440mm x 110mm x 320mm).

Controls and Remote Operation

Access main menu via remote or front panel buttons. Front Panel: POWER, VOLUME KNOB, INPUT SELECT, MENU.

Remote: POWER, INPUT SELECT, VOLUME, MUTE, NAVIGATION (Up/Down/Left/Right), ENTER, MENU, NUMBER PAD, PLAYBACK CONTROLS.

Audio Settings: Bass, Treble, Balance, Dialogue Enhancer, Night Mode. Video Settings: Resolution, HDR mode, HDMI CEC control. Network Settings: Wi-Fi setup, firmware update, streaming service login. System Settings: Language, time zone, factory reset.

Connecting Source Devices

HDMI Sources: Connect to HDMI IN 1-4. Analog Audio: Use RCA or 3.5mm aux inputs. Network: Ethernet or Wi-Fi for streaming.

Turn off Media Center and source device before connecting.
Use high-speed HDMI cables for 4K/HDR content.
Assign inputs in setup menu for easy selection.
For multi-zone, connect additional amplifiers to Zone 2/3 outputs.

Tip: Label cables for easier identification during setup.

Audio and Video Settings

Optimize playback for your room and content.

Audio Calibration: Use ADAPTiQ calibration microphone for automatic speaker tuning.
Sound Modes: Select MOVIE, MUSIC, SPORTS, or NIGHT mode.
Dialogue Enhancer: Adjust center channel clarity for speech.
Video Resolution: Set output resolution to match your display capability.
HDR Settings: Enable/disable HDR pass-through based on TV support.
Lip Sync: Adjust audio delay to match video if needed.

WARNING! Do not move speakers after calibration without re-running setup.

Multi-Room Audio Setup

Configure additional audio zones for whole-home entertainment.

Connect Zone 2/3: Use analog or digital audio outputs to external amplifiers.
Source Selection: Choose which audio source plays in each zone.
Volume Control: Adjust zone volumes independently via remote or app.
Streaming: Play different streaming services in different zones simultaneously.

Note: Zone 2/3 may have format limitations (e.g., stereo only).

Maintenance and Care

Unplug unit before cleaning. Use soft, dry cloth; avoid liquids and abrasive cleaners.

CAUTION! Do not use compressed air on vents; keep away from moisture and extreme temperatures.

Regulatory and Compliance

FCC Part 15 Class B compliant. This device complies with Industry Canada license-exempt RSS standard(s). Copyright © 2023 Bose Corporation. All trademarks are property of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting Guide

Symptom	Possible Cause	Corrective Action
No power	Power cable not connected	Check power connections; ensure outlet is working.
No video output	HDMI cable/input selection	Verify HDMI cable is secure; select correct input on TV and Media Center.
No audio from speakers	Speaker wires/volume	Check speaker connections; ensure volume is not muted or too low.
Network not connecting	Wi-Fi/Ethernet settings	Re-enter Wi-Fi password; try Ethernet connection; restart router.
Remote not working	Batteries/obstructions	Replace batteries; ensure clear line of sight to Media Center IR sensor.
Audio out of sync	Lip sync settings	Adjust audio delay in video settings menu.
Distorted sound	Source quality/volume	Lower volume; check source audio quality; rerun speaker calibration.

Factory Reset: Hold POWER and MENU buttons on front panel for 10 seconds (settings will be lost).

Support: 1-800-999-2673; www.bose.com/support