Bose Lifestyle AV28 Service Manual

The Bose Lifestyle AV28 is a premium home theater system featuring an Acoustimass module, jewel cube speakers, a media center with integrated amplifier and CD/DVD player, AM/FM tuner, and universal remote control. This service manual provides detailed technical information for qualified service personnel, including system overview, disassembly procedures, circuit diagrams, troubleshooting, and replacement parts. Below are key sections for safety, system architecture, service procedures, diagnostics, and parts information.

1. System Overview 2. Safety Precautions 3. Disassembly Instructions 4. Technical Specifications 5. Circuit Diagrams & Schematics 6. Troubleshooting Flowcharts 7. Test Points & Voltages 8. Firmware & Software 9. Parts List & Exploded Views 10. Reassembly & Calibration 11. Service Contact Information

System Overview

Key components: Media Center (Lifestyle® 28), Acoustimass® Module (Series V), Five Jewel Cube® speakers, Universal Remote Control, Power Cords, Connection Cables.

ComponentDescription
Media CenterMain control unit with amplifier, CD/DVD player, AM/FM tuner, and input/output connections
Acoustimass ModuleBass reproduction unit with dual drivers and built-in amplifier
Jewel Cube SpeakersFive satellite speakers for front, center, and surround channels
Universal RemoteControls system functions and compatible external devices
Power SupplyInternal switching power supply for Media Center and module
Connection PanelHDMI, Component Video, Composite Video, Analog Audio, Digital Audio (Coaxial/Optical), Speaker Terminals
DisplayFront panel vacuum fluorescent display (VFD)
Control ButtonsPower, Source Select, Volume, Transport Controls (Play, Stop, etc.)
VentilationCooling fans and heat sinks for thermal management
Protection CircuitsOver-current, over-temperature, and short-circuit protection

Safety Precautions

Before servicing, disconnect AC power. Use appropriate ESD protection.

  1. Disconnect Power: Unplug the system from the AC outlet before opening any enclosure.
  2. ESD Protection: Use grounded wrist strap and anti-static mat when handling circuit boards.
  3. High Voltage: The power supply section contains hazardous voltages even when unplugged. Discharge capacitors before servicing.
  4. Lifting: The Acoustimass module is heavy; use proper lifting technique or assistance.

WARNING! Only qualified service personnel with knowledge of audio/video equipment and electrical safety should perform repairs. Incorrect service can cause shock, fire, or further damage to the equipment.

Disassembly Instructions

Step-by-step guide to access internal components.

  1. Media Center: Remove six Phillips screws from bottom. Slide top cover rearward and lift off.
  2. Acoustimass Module: Remove grille cloth (secured with Velcro). Remove eight screws around driver baffle to access internal amplifier and drivers.
  3. Main Board: After removing top cover, disconnect all ribbon cables and connectors. Remove mounting screws to lift main board assembly.
  4. Power Supply: Located on left side. Disconnect AC inlet and output connectors. Remove four mounting screws.
  5. Drive Mechanism (CD/DVD): Remove front bezel. Disconnect flex cables. Remove transport mounting screws.

CAUTION! Label all connectors before disconnection. Handle flex cables with care to avoid tearing.

Technical Specifications

Circuit Diagrams & Schematics

Reference diagrams for main system blocks.

Main System Block: Shows interconnection between Power Supply, Main Processor, Audio DSP, Amplifier Section, Tuner Module, and Disc Drive.

Power Supply Schematic: Detailed circuit of AC input, rectification, switching regulator (IC501), +5V, +12V, +24V, and -12V rails.

Amplifier Section: Five identical channels using IC701-IC705 (power op-amps) with current limiting and thermal protection.

Audio DSP: Digital signal processor (IC301) for surround decoding, bass management, and room calibration.

Front Panel Control: Microcontroller (IC101) interfacing with buttons, VFD, and IR sensor.

Troubleshooting Flowcharts

Systematic diagnosis for common failures.

  1. No Power: Check AC cord, outlet, internal fuse F501 (5A). Measure +5V standby at TP501.
  2. No Audio (All Channels): Verify source, check main +24V rail at TP502, test audio DSP IC301 clock and reset.
  3. No Audio (Single Channel): Swap speaker connections to isolate. Check corresponding amplifier IC and input coupling capacitors.
  4. No Video: Verify input selection and cable. Check video processor IC401 and output circuits.
  5. Disc Not Reading: Clean lens with approved cleaner. Check disc motor and laser pickup connections. Test focus/tracking coils.
  6. Remote Not Working: Test with known good remote. Check IR receiver (IR101) and +5V supply.
  7. Tuner No Reception: Verify antenna connection. Check tuner module (TU1) power and IF output.

Tip: Use Bose diagnostic test mode (enter 3-8-8 on remote) for system self-test.

Test Points & Voltages

Critical test points for verification.

Test PointLocationNormal VoltageDescription
TP501Power Supply Board+5.1V ±5%Standby voltage
TP502Power Supply Board+24.0V ±5%Main amplifier supply
TP503Power Supply Board+12.0V ±5%Analog circuits
TP504Power Supply Board-12.0V ±5%Op-amp negative rail
TP301Main Board (IC301 pin 42)+3.3VDSP core voltage
TP302Main Board (IC301 pin 88)24.576 MHzSystem clock
TP701Amplifier Board (IC701 pin 4)0V DC (offset)Speaker output DC offset (should be <50mV)

WARNING! Measure voltages with respect to chassis ground. Use high-impedance digital multimeter.

Firmware & Software

System software updates and service modes.

  1. Firmware Version: Check via Service Menu (press and hold '1' and '4' on remote while powering on).
  2. Update Procedure: Requires Bose Service Kit (BSK-100) and USB-to-serial adapter. Connect to service port (J901) and use Bose updater software.
  3. Factory Reset: Clears all settings and calibration. In Service Menu, select "Factory Reset".
  4. Calibration Software: ADAPTiQ® calibration requires original microphone. Run via setup menu.

CAUTION! Interrupted firmware update can brick the system. Ensure stable power during update.

Parts List & Exploded Views

Replacement parts with Bose part numbers.

Part NumberDescriptionQty
143775Main Circuit Board Assembly1
143776Power Supply Board Assembly1
143777Amplifier Heat Sink Assembly1
143778Front Panel Assembly (with VFD)1
143779CD/DVD Drive Mechanism1
143780Laser Pickup (KSS-213C)1
143781Acoustimass Module Driver (5.25")2
143782Jewel Cube Speaker (complete)5
143783Universal Remote Control (black)1
143784AC Power Cord (3-prong)1
143785Internal Cooling Fan2
143786Main Processor (IC201)1
143787Audio DSP (IC301)1
143788Amplifier IC (STA505)5
143789Fuse (5A, 250V, slow-blow)1

Note: Order parts through authorized Bose service centers only.

Reassembly & Calibration

Post-repair procedures.

  1. Reassembly: Reverse disassembly steps. Ensure all connectors are fully seated and cables routed away from heat sinks.
  2. Power Test: Before final assembly, perform smoke test with current limiter. Verify all voltages.
  3. Basic Function Test: Check power on/off, source selection, volume control, disc playback.
  4. ADAPTiQ Calibration: Required after speaker or amplifier replacement. Use original ADAPTiQ microphone and follow on-screen instructions.
  5. Final Test: Test all inputs (HDMI, analog, digital), all speaker channels, tuner, and remote functions.

Tip: Apply fresh thermal compound when remounting amplifier ICs to heat sink.

Service Contact Information

Bose Corporation Limited Warranty: 1 year on system, 5 years on Acoustimass module and cube speakers.

Authorized Service Centers: Contact Bose for nearest location.

Technical Support: For service personnel: Bose Professional Systems Division.

Website: www.bose.com/service

Phone: 1-800-999-2673 (USA)

Address: Bose Corporation, Service Division, 100 The Mountain Road, Framingham, MA 01701

Service Notes: This manual is proprietary to Bose Corporation. Reproduction without permission is prohibited. Service data subject to change.

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