The Bose IE2 Audio Headphones are in-ear headphones designed for comfort and high-quality audio. They feature StayHear ear tips for a secure fit, an inline remote and microphone for device control and calls, and are compatible with a wide range of audio devices. Below are key sections for safety, features, setup, operation, care, and troubleshooting.
Key components: Bose IE2 headphones, StayHear ear tips (S, M, L), inline remote/microphone, carrying case.
| Feature | Description |
|---|---|
| StayHear Ear Tips | Soft silicone tips designed for comfort and secure fit |
| Inline Remote & Microphone | Controls playback, volume, and answers calls on compatible devices |
| Audio Quality | Balanced audio performance with clear highs and full bass |
| Compatibility | Works with smartphones, tablets, MP3 players, and computers |
| Cable Length | Approximately 48 inches (122 cm) |
| Connector | 3.5mm (1/8") stereo plug |
Unpack and verify all items are present.
NOTE: If any item is missing or damaged, contact Bose customer service.
Prepare your headphones for first use.
WARNING! Do not insert headphones too deeply into the ear canal. Use only the provided ear tips.
The inline remote allows you to control audio playback and phone calls.
Remote Button (Single Button):
Volume Control: Use the volume buttons on your connected device.
Proper fit ensures optimal sound quality and comfort.
Tip: For best audio isolation, ensure a tight seal. Try a different ear tip size if sound leaks or comfort is poor.
Compatible with most devices featuring a 3.5mm audio jack.
For Smartphones with Inline Remote: Full remote functionality may require a compatible device (e.g., iPhone, Android). Consult your device manual.
Control music and calls from the cable.
| Action | Button Press | Device Compatibility Note |
|---|---|---|
| Play/Pause Music | Single Press | Most devices |
| Answer Call | Single Press | Phones with compatible jack |
| End Call | Single Press | Phones with compatible jack |
| Ignore Call | Press & Hold (2 sec) | Phones with compatible jack |
| Next Track | Double Press | Primarily Apple iOS devices |
| Previous Track | Triple Press | Primarily Apple iOS devices |
NOTE: Functionality may vary by device and operating system.
Proper care extends the life of your headphones.
CAUTION! Never pull the cable to disconnect from a device; always grip the connector.
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © Bose Corporation. Bose and StayHear are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact Bose Customer Service.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No sound or low volume | Loose connection, device volume, dirty connector | Ensure plug is fully inserted; increase device volume; clean connector with dry cloth. |
| Sound is unbalanced or distorted | Ear tip not sealed, damaged cable, audio source issue | Re-seat ear tips for proper seal; inspect cable for damage; test with another audio source. |
| Inline remote not working | Device incompatibility, connection issue | Check device compatibility; ensure plug is fully inserted (may require a 4-pole connector). |
| Microphone not working on calls | Connection, device settings | Ensure plug is fully inserted; check phone settings to confirm headset microphone is selected. |
| Discomfort or poor fit | Incorrect ear tip size | Try a different size of the included StayHear ear tips. |
Service: For warranty and repair information, visit www.bose.com/support.