The Bose Headphones are premium audio devices featuring active noise cancellation, Bluetooth connectivity, touch controls, voice assistant integration, up to 20 hours of battery life, and customizable sound profiles. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Headphones with ear cups, carrying case, audio cable, USB charging cable, remote control module.
| Feature | Description |
|---|---|
| Active Noise Cancellation | Reduces ambient noise for immersive listening |
| Bluetooth 5.0 | Wireless connectivity with multipoint pairing |
| Touch Controls | Swipe and tap gestures on right ear cup |
| Voice Assistant | Built-in support for Google Assistant and Alexa |
| Battery Life | Up to 20 hours with ANC enabled |
| Quick Charge | 15 minutes charge for 3.5 hours playback |
| Audio Cable Port | 3.5mm jack for wired connection |
| USB-C Port | For charging and firmware updates |
| Foldable Design | Compact storage in included carrying case |
| Bose Music App | Customize settings and sound profiles |
Carefully unpack and verify all components are present.
WARNING! Keep plastic bags away from children to avoid suffocation hazard. Inspect for damage before use.
Power on headphones and prepare for initial connection.
CAUTION! Ensure adequate charge before first use. Use only provided or certified cables.
Physical controls: Power switch, Bluetooth button, USB-C port, audio jack. Touch controls on right ear cup.
Touch Gestures:
LED Indicators:
Pair with smartphones, tablets, computers, and other Bluetooth devices.
Tip: For multipoint connection, pair with first device, then enter pairing mode again to connect second device.
Enhance your listening experience with the Bose Music app.
Note: App requires iOS 11 or later, or Android 7.0 or later.
Voice prompts for battery status and connection. Audio cues for touch controls. Compatibility with screen readers through Bose Music app. Adjustable ANC levels for hearing sensitivity.
Clean with dry, soft cloth. For ear cushions, use slightly damp cloth with mild soap if needed. Allow to air dry completely before use.
CAUTION! Do not use alcohol, ammonia, or abrasive cleaners. Do not submerge in water. Store in carrying case when not in use.
FCC ID: A94BOSEHEADPHONES (example). This device complies with Part 15 of the FCC Rules. IC: 1234A-BOSEHEADPHONES. Contains FCC ID: A94BOSEHEADPHONES. This Class B digital apparatus complies with Canadian ICES-003. For EU: CE marking indicates compliance with RED Directive 2014/53/EU. Disposal: Do not dispose with household waste. Recycle according to local regulations.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No power | Battery depleted | Charge for at least 30 minutes using USB-C cable |
| Bluetooth connection issues | Distance/interference | Move closer to device; ensure no obstructions; restart headphones |
| Poor audio quality | Connection/ANC settings | Check Bluetooth connection; adjust ANC level; try wired connection |
| Touch controls not responding | Moisture/gloves | Ensure ear cup is dry; remove gloves; clean touch surface |
| Battery drains quickly | Settings/age | Reduce ANC level; update firmware; check battery health in app |
| Noise cancellation not working | Settings/microphone blocked | Ensure ANC is enabled; clean microphone ports; reset to factory settings |
Reset: Power off, then hold Bluetooth button and power switch for 10 seconds until LED flashes.
Support: 1-800-999-2673; www.bose.com/support