Bose Headphones User Manual

The Bose Headphones are premium audio devices featuring active noise cancellation, Bluetooth connectivity, touch controls, voice assistant integration, up to 20 hours of battery life, and customizable sound profiles. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unboxing and Contents 3. First-Time Setup 4. Specifications 5. Controls and Functions 6. Connecting to Devices 7. Using Bose Music App 8. Accessibility Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Headphones with ear cups, carrying case, audio cable, USB charging cable, remote control module.

FeatureDescription
Active Noise CancellationReduces ambient noise for immersive listening
Bluetooth 5.0Wireless connectivity with multipoint pairing
Touch ControlsSwipe and tap gestures on right ear cup
Voice AssistantBuilt-in support for Google Assistant and Alexa
Battery LifeUp to 20 hours with ANC enabled
Quick Charge15 minutes charge for 3.5 hours playback
Audio Cable Port3.5mm jack for wired connection
USB-C PortFor charging and firmware updates
Foldable DesignCompact storage in included carrying case
Bose Music AppCustomize settings and sound profiles

Unboxing and Contents

Carefully unpack and verify all components are present.

  1. Bose Headphones
  2. Carrying case with integrated cable storage
  3. Audio cable (3.5mm to 3.5mm)
  4. USB-C charging cable
  5. Quick Start Guide
  6. Safety and Warranty Information

WARNING! Keep plastic bags away from children to avoid suffocation hazard. Inspect for damage before use.

First-Time Setup

Power on headphones and prepare for initial connection.

  1. Charge headphones: Connect USB-C cable to headphones and power source.
  2. Power on: Slide power switch to ON position.
  3. Enable pairing mode: Press and hold Bluetooth button until LED flashes blue.
  4. Connect to device: Select "Bose Headphones" from your device's Bluetooth menu.
  5. Download Bose Music App: Available on iOS and Android for enhanced control.

CAUTION! Ensure adequate charge before first use. Use only provided or certified cables.

Specifications

Controls and Functions

Physical controls: Power switch, Bluetooth button, USB-C port, audio jack. Touch controls on right ear cup.

Touch Gestures:

LED Indicators:

Connecting to Devices

Pair with smartphones, tablets, computers, and other Bluetooth devices.

  1. Ensure headphones are in pairing mode (flashing blue LED).
  2. On your device, enable Bluetooth and search for available devices.
  3. Select "Bose Headphones" from the list.
  4. Confirm pairing if prompted.
  5. For wired connection, plug audio cable into headphones and device.

Tip: For multipoint connection, pair with first device, then enter pairing mode again to connect second device.

Using Bose Music App

Enhance your listening experience with the Bose Music app.

  1. Download and install Bose Music app from App Store or Google Play.
  2. Create or sign in to your Bose account.
  3. Follow in-app instructions to connect your headphones.
  4. Customize settings: Noise cancellation levels, equalizer, shortcuts.
  5. Access product support and firmware updates.
  6. Save favorite presets for different listening scenarios.

Note: App requires iOS 11 or later, or Android 7.0 or later.

Accessibility Features

Voice prompts for battery status and connection. Audio cues for touch controls. Compatibility with screen readers through Bose Music app. Adjustable ANC levels for hearing sensitivity.

Care & Maintenance

Clean with dry, soft cloth. For ear cushions, use slightly damp cloth with mild soap if needed. Allow to air dry completely before use.

CAUTION! Do not use alcohol, ammonia, or abrasive cleaners. Do not submerge in water. Store in carrying case when not in use.

Regulatory Information

FCC ID: A94BOSEHEADPHONES (example). This device complies with Part 15 of the FCC Rules. IC: 1234A-BOSEHEADPHONES. Contains FCC ID: A94BOSEHEADPHONES. This Class B digital apparatus complies with Canadian ICES-003. For EU: CE marking indicates compliance with RED Directive 2014/53/EU. Disposal: Do not dispose with household waste. Recycle according to local regulations.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerBattery depletedCharge for at least 30 minutes using USB-C cable
Bluetooth connection issuesDistance/interferenceMove closer to device; ensure no obstructions; restart headphones
Poor audio qualityConnection/ANC settingsCheck Bluetooth connection; adjust ANC level; try wired connection
Touch controls not respondingMoisture/glovesEnsure ear cup is dry; remove gloves; clean touch surface
Battery drains quicklySettings/ageReduce ANC level; update firmware; check battery health in app
Noise cancellation not workingSettings/microphone blockedEnsure ANC is enabled; clean microphone ports; reset to factory settings

Reset: Power off, then hold Bluetooth button and power switch for 10 seconds until LED flashes.

Support: 1-800-999-2673; www.bose.com/support

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