Bose Headset X Manual

The Bose Headset X is a premium wireless over-ear headset featuring active noise cancellation, Bluetooth 5.3 connectivity, up to 30 hours of battery life, voice assistant support, touch controls, and customizable EQ via the Bose Music app. It includes a carrying case, USB-C charging cable, and audio cable for wired use. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Over-ear earcups with plush cushions, built-in microphones, touch-sensitive control panel, USB-C port, 3.5mm audio jack, and multifunction button.

Feature	Description
Active Noise Cancellation (ANC)	Blocks external noise for immersive listening
Transparency Mode	Lets you hear your surroundings without removing headset
Bluetooth 5.3	For stable wireless connection up to 10 meters
Battery Life	Up to 30 hours (ANC on); 40 hours (ANC off)
Voice Assistant Support	Works with Google Assistant, Siri, and Alexa
Touch Controls	Swipe and tap gestures for volume, playback, and calls
Bose Music App	Customize EQ, update firmware, manage connections
Wired Audio Option	3.5mm audio cable included for non-Bluetooth use
Foldable Design	Earcups rotate and fold for compact storage
Carrying Case	Included for protection during travel

What's in the Box

Unpack and verify all items are present.

1. Bose Headset X
2. Carrying case
3. USB-C charging cable (approx. 50 cm)
4. 3.5mm audio cable
5. Quick Start Guide
6. Safety and Warranty Information

WARNING! Keep plastic bags away from children to avoid suffocation hazard.

Getting Started

Power on headset and pair with your device.

1. Charge: Connect USB-C cable to headset and power source. LED blinks white during charging, solid white when full.
2. Power on/off: Slide power switch to ON (right earcup). LED indicator lights blue.
3. Pairing mode: Hold Bluetooth button for 3 seconds until LED flashes blue. Select "Bose Headset X" on your device's Bluetooth list.
4. Wear: Adjust headband for comfortable fit; ensure earcups fully cover ears for optimal ANC.

CAUTION! Do not expose to extreme temperatures or moisture. Use only provided cables.

Specifications

• Driver Type: Proprietary Bose dynamic transducers.
• Frequency Response: 20 Hz - 20 kHz.
• Bluetooth Range: Up to 10 m (33 ft) unobstructed.
• Battery: Rechargeable lithium-ion, 3.7V.
• Charging Time: Approx. 2.5 hours for full charge.
• Quick Charge: 15 minutes = 3 hours playback (ANC on).
• Microphones: 4-mic array for calls and noise cancellation.
• Weight: 255 g (without cable).
• Operating Temperature: 0°C to 45°C (32°F to 113°F).
• Supported Codecs: SBC, AAC.

Controls and Indicators

Physical controls located on right earcup. Touch controls on outer surface.

Right Earcup: Power switch, Bluetooth button, USB-C port, 3.5mm audio jack.

Touch Controls: Swipe up/down for volume; swipe forward/back for track skip; tap to play/pause; double-tap for voice assistant; tap and hold to reject call.

LED Indicators: Blue (power on/connected); flashing blue (pairing); white (charging); red (low battery).

ANC/Transparency: Press and hold touch surface for 1 second to cycle between ANC On, ANC Off, and Transparency mode.

Connecting to Devices

Pair with smartphones, tablets, computers, or use wired connection.

1. Ensure headset is charged and powered on.
2. Enable Bluetooth on your device and enter pairing mode on headset.
3. Select "Bose Headset X" from available devices list.
4. For wired use: Connect 3.5mm audio cable to headset and device's audio jack.
5. To switch devices: Disconnect from current device, then pair with new device.

Tip: For best audio quality, keep Bluetooth device within 10 meters and avoid obstacles.

Using the Bose Music App

Download from App Store or Google Play to unlock advanced features.

1. Install app and create Bose account (optional).
2. Follow in-app instructions to connect headset.
3. Customize EQ: Adjust bass, mid, treble with preset or custom profiles.
4. Manage connections: View paired devices, disconnect, or forget.
5. Firmware updates: App notifies when updates are available; keep headset connected during update.
6. Product registration: Register for warranty and support.

Note: App requires iOS 13+ or Android 8+. Basic functions work without app.

Voice Assistants & Calls

Built-in mic supports voice commands and clear phone calls.

Voice Assistant: Double-tap touch surface to activate default assistant (set in device). Use for queries, navigation, music control.

Calls: Tap once to answer/end call; tap and hold to reject; swipe up/down during call to adjust call volume.

Mute Mic: Press and hold Bluetooth button during call to mute/unmute microphone.

Noise Rejection: Beamforming mics focus on your voice and reduce background noise during calls.

Care & Maintenance

Unplug cables before cleaning. Use dry, soft cloth only.

1. Earpads: Gently wipe with dry cloth. Replaceable earpads available from Bose.
2. Headband: Avoid bending excessively; store in case when not in use.
3. Charging port: Keep free of dust and debris.
4. Storage: Store in carrying case in cool, dry place away from direct sunlight.

CAUTION! Do not use liquids, solvents, or abrasive cleaners. Do not immerse in water.

Regulatory Information

FCC ID: XXXXXXXXX (complies with Part 15). IC: XXXX-XXXXX. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the condition that this device does not cause harmful interference. Contains lithium-ion battery; dispose of properly according to local regulations. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Headset won't power on	Battery depleted	Charge for at least 30 minutes using provided cable.
Bluetooth connection fails	Out of range/pairing mode	Move devices closer; ensure headset is in pairing mode (flashing blue).
Poor audio quality	Interference/low battery	Move away from Wi-Fi routers; charge headset; check EQ settings in app.
ANC not working	Settings/firmware	Cycle through modes via touch control; update firmware via app.
Touch controls unresponsive	Software glitch	Power off and on; reset headset (hold power + Bluetooth for 10 seconds).
Battery drains quickly	ANC/Bluetooth usage	Turn off ANC when not needed; reduce volume; disable unused features.

Reset: Hold power and Bluetooth buttons for 10 seconds until LED flashes red, then release. Headset reboots.

Service: 1-800-999-2673; www.bose.com/support