Bose Headset Manual

The Bose Headset is a premium audio device offering superior noise cancellation, high-fidelity sound, and comfortable ergonomic design for extended use. It features Bluetooth connectivity, voice assistant support, touch controls, and long-lasting battery life. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Package Contents 3. Getting Started 4. Specifications 5. Controls and Functions 6. Pairing with Devices 7. Using Noise Cancellation 8. Voice Assistant Setup 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Headset with ear cups, Charging case (if applicable), USB-C charging cable, Audio cable (3.5mm), Carrying pouch.

FeatureDescription
Active Noise CancellationElectronically reduces ambient noise for immersive listening
Bluetooth 5.3Wireless connectivity with multipoint pairing
Battery LifeUp to 20 hours (ANC on), 30 hours (ANC off)
Voice AssistantsBuilt-in support for Google Assistant, Siri, Alexa
Touch ControlsSwipe and tap gestures on ear cup for playback/calls
Foldable DesignEar cups rotate for compact storage
Audio Input3.5mm auxiliary port for wired connection
Microphone ArrayBeamforming mics for clear voice calls
Bose Music AppCustomize settings, firmware updates via smartphone
Quick Charge15 minutes charge for 2.5 hours playback

Package Contents

Unpack and verify all items are present.

  1. Bose Headset (left and right ear cups).
  2. USB-C charging cable (1m).
  3. Audio cable (3.5mm to 3.5mm).
  4. Carrying case or pouch.
  5. Safety, Warranty, and Quick Start guide.

WARNING! Keep plastic bags away from children to avoid suffocation hazard.

Getting Started

Power on headset; follow initial setup prompts.

  1. Charge headset: Connect USB-C cable to headset and power adapter/computer.
  2. Power on/off: Slide power switch to ON (blue indicator lights).
  3. Pair with device: Enable Bluetooth on phone, select "Bose Headset" from list.
  4. Install Bose Music App: Download from App Store or Google Play for advanced features.

CAUTION! Use only provided or certified charging accessories to prevent damage.

Specifications

Controls and Functions

Access controls via physical buttons and touch-sensitive ear cup.

Physical Buttons: Power switch, Bluetooth pairing button, USB-C port, 3.5mm audio jack.

Touch Controls: Single tap (play/pause/answer call), Double tap (next track), Triple tap (previous track), Swipe up/down (volume), Swipe forward/backward (noise cancellation level).

Voice Prompts: Indicate power on/off, battery level, pairing mode.

Bose Music App: Adjust equalizer, manage paired devices, toggle voice assistant, check battery, update firmware.

Pairing with Devices

Bluetooth: Standard wireless pairing. Wired: Use audio cable for non-Bluetooth devices.

  1. Turn on headset (ensure fully charged).
  2. Press and hold Bluetooth button until indicator flashes blue.
  3. On smartphone/tablet, go to Bluetooth settings, select "Bose Headset".
  4. For multipoint pairing, connect second device via app.

Tip: Reset pairing list by holding Bluetooth button for 10 seconds.

Using Noise Cancellation

Adjust ANC levels via touch controls or app.

  1. Default mode: ANC is on when powered.
  2. Cycle modes: Swipe forward/back on right ear cup to toggle between High, Low, and Off.
  3. Aware Mode: Allows ambient sound in (activated via app).
  4. For optimal performance, ensure ear cups form proper seal.

WARNING! Do not use in situations where awareness of surroundings is critical (e.g., traffic).

Voice Assistant Setup

Enable Google Assistant, Siri, or Alexa via Bose Music App.

  1. Open app, go to Settings > Voice Assistant.
  2. Select preferred assistant and follow on-screen instructions.
  3. Activate by pressing and holding the multifunction button (or using wake word if supported).

Note: Requires smartphone with assistant app installed and internet connection.

Care & Maintenance

Unplug cables before cleaning. Use dry, soft cloth; avoid liquids.

CAUTION! Do not immerse in water; store in dry place away from extreme temperatures.

Ear Cushion Replacement: Gently pull cushions away from ear cups; align new cushions and press until secure.

Regulatory Information

FCC ID: A94-123456 (example). Complies with Part 15 of FCC rules. This device may not cause harmful interference and must accept any interference received. Copyright © 2025 Bose Corporation. All trademarks property of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
Headset won't power onBattery depletedCharge for at least 15 minutes; ensure cable is properly connected.
Bluetooth connection dropsInterference/low batteryMove closer to device; charge headset; remove obstacles.
No sound from one ear cupConnection/balance settingsCheck audio cable; adjust balance in smartphone settings.
Noise cancellation not workingEar seal/mode settingAdjust headset fit; cycle ANC modes via touch control.
Microphone not picking up voiceApp permissions/blocked micGrant microphone permission to phone; ensure mic ports are clear.

Reset: Hold power button for 10 seconds until indicator flashes amber.

Service: 1-800-999-2673; www.bose.com/support

Bose Headset Manual © - All Rights Reserved 2025