The Bose Headphones are premium audio devices featuring advanced noise cancellation, high-fidelity sound reproduction, Bluetooth connectivity, intuitive touch controls, voice assistant integration, and long-lasting battery life. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Headphones with ear cups, Carrying case, Audio cable, USB charging cable, Remote control (if applicable).
| Feature | Description |
|---|---|
| Active Noise Cancellation | Electronically reduces ambient noise for immersive listening |
| Bluetooth Connectivity | Wireless pairing with smartphones, tablets, and computers |
| Touch Controls | Swipe and tap gestures on ear cup for playback and volume |
| Voice Assistant | Built-in support for Google Assistant, Siri, and Alexa |
| Battery Life | Up to 20 hours of wireless playback with ANC enabled |
| Quick Charge | 15 minutes of charging provides up to 2.5 hours of playback |
| Audio Cable Port | 3.5mm jack for wired listening when battery is depleted |
| Foldable Design | Ear cups rotate and fold for compact storage |
| Comfort Fit | Plush ear cushions and adjustable headband |
| Bose Music App | Customize settings, update firmware, and access features |
Carefully unpack and verify all components are present.
WARNING! Keep packaging materials away from children to prevent choking hazards. Inspect for any shipping damage.
Power on headphones and prepare for initial use.
CAUTION! Ensure headphones are fully charged before first use for optimal battery calibration.
Physical buttons and touch gestures control all operations.
Buttons: Power/Bluetooth button, Noise Cancellation button, Volume up/down, Multi-function button (play/pause, answer calls).
Touch Controls (right ear cup): Swipe up/down for volume, swipe forward/back for track navigation, tap to play/pause, double-tap for next track, triple-tap for previous track, press and hold for voice assistant.
Voice Prompts: Audio cues indicate power on/off, pairing mode, battery level, and connection status.
Bose Music App: Adjust equalizer, manage Bluetooth connections, set auto-off timer, toggle between noise cancellation modes, check battery level, install firmware updates.
Pair with Bluetooth devices or use wired connection.
Tip: For best audio quality, keep Bluetooth device within 10 meters and avoid physical obstructions.
Adjust noise cancellation to suit your environment.
WARNING! Do not use noise cancellation in situations where hearing ambient sounds is critical for safety (e.g., walking near traffic).
Access voice assistants hands-free.
Note: Voice assistant functionality requires internet connection on paired device.
Proper care ensures longevity and performance.
CAUTION! Do not expose to extreme temperatures, moisture, or direct sunlight. Never attempt to disassemble.
FCC Compliance: This device complies with Part 15 of FCC rules. Operation is subject to condition that device does not cause harmful interference. IC Compliance: Complies with Industry Canada license-exempt RSS standard(s). Bluetooth®: Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. For support, visit www.bose.com/support or contact Bose Customer Service at 1-800-999-2673.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Headphones won't turn on | Battery depleted | Charge for at least 15 minutes using provided USB cable. |
| Bluetooth connection fails | Out of range/pairing mode | Move closer to device; enter pairing mode (hold Bluetooth button until light blinks blue). |
| Poor audio quality | Low battery/obstructions | Charge headphones; ensure clear line of sight to device; check audio source quality. |
| Noise cancellation not working | ANC turned off | Press ANC button to cycle to High or Low mode; check Bose Music App settings. |
| Voice assistant not responding | Not enabled on device | Enable Siri/Google Assistant on device; for Alexa, complete setup in Bose Music App. |
| Battery drains quickly | ANC on high/old firmware | Reduce ANC level; update firmware via Bose Music App; ensure auto-off is enabled. |
Reset: Hold power button for 10 seconds to reset Bluetooth connections. For factory reset, use Bose Music App.
Service: 1-800-999-2673; www.bose.com/support