The Bose QuietComfort 15 (QC15) Acoustic Noise Cancelling headphones provide premium audio quality with industry-leading noise cancellation technology. They feature a comfortable over-ear design, detachable audio cable, AAA battery-powered active noise cancellation, carrying case, and in-line remote/microphone for compatible devices. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Over-ear headphones with Active Noise Cancellation (ANC), detachable audio cable with in-line remote/microphone, AAA battery compartment, carrying case.
| Feature | Description |
|---|---|
| Active Noise Cancellation | Electronically reduces ambient noise for quieter listening |
| Audio Input | 3.5mm stereo jack for connection to audio sources |
| In-line Remote/Microphone | Controls playback/volume; enables phone calls on compatible devices |
| Battery Compartment | Holds one AAA battery (not included) for ANC power |
| Carrying Case | Protective case for storage and transport |
| Comfort Fit | Padded ear cushions and headband for extended wear |
| Detachable Cable | Allows easy replacement and storage |
| ANC Status Indicator | LED shows noise cancellation power status |
| Foldable Design | Ear cups fold for compact storage in case |
| Plush Ear Cushions | Provide acoustic seal and comfort |
Unpack and verify all items are present.
WARNING! Keep small parts away from children to avoid choking hazard.
Prepare headphones for first use.
CAUTION! Do not force connectors; ensure proper alignment before insertion.
Headphone Controls: Power switch (ANC on/off) on right ear cup. In-line Remote: Volume up/down, multi-function button (play/pause, answer/end call, track skip).
Connections: Left ear cup: Audio input jack for detachable cable. Right ear cup: Battery compartment.
LED Indicator: Green = ANC powered on; flashing green = low battery; off = ANC off or no battery.
ANC reduces constant low-frequency noise (e.g., airplane cabin, train, office hum).
Tip: ANC is most effective against consistent droning sounds, not sudden loud noises.
Works with most audio devices having 3.5mm output.
WARNING! Do not use at high volume for extended periods to prevent hearing damage.
Unplug cable before cleaning. Use soft, dry cloth only; avoid liquids.
Storage: Fold headphones and store in carrying case when not in use.
Battery: Remove if not using for extended periods to prevent leakage.
Ear Cushions: Replaceable; contact Bose for replacement parts if worn or damaged.
CAUTION! Do not expose to extreme heat, moisture, or direct sunlight.
FCC Compliance: Part 15 device; may not cause harmful interference. CE marked for European compliance. Copyright © Bose Corporation. Trademarks owned by Bose Corporation. For support, visit www.bose.com/support or contact Bose Customer Service at 1-800-999-2673 (US).
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No sound | Cable/connection/volume | Ensure cable fully inserted at both ends; check device volume; ensure ANC is on (if required). |
| Noise cancellation not working | Battery/switch | Replace AAA battery; ensure power switch is ON; check for green LED. |
| Intermittent audio | Loose cable/damaged connector | Re-seat cable connections; try different audio source/cable. |
| Poor call quality | Microphone blocked/device compatibility | Ensure in-line remote mic is not covered; check device compatibility for remote functions. |
| Discomfort | Fit adjustment | Adjust headband extension; reposition ear cups for even seal. |
Reset: Power off ANC, disconnect cable, remove/reinsert battery, reconnect.
Service: 1-800-999-2673; www.bose.com/support