Bose Headphones AE2w Manual

The Bose AE2w headphones are wireless on-ear headphones featuring Bluetooth connectivity, Active EQ for consistent audio performance, a built-in microphone for calls, volume-optimized EQ for safe listening levels, and plush ear cushions for comfort. Below are key sections for safety, features, setup, operation, care, and troubleshooting.

1. Features at a Glance 2. Package Contents 3. Getting Started 4. Specifications 5. Controls and Functions 6. Pairing with Devices 7. Using with Phone Calls 8. Battery & Charging 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Wireless on-ear headphones, built-in microphone, volume-optimized EQ, Active EQ technology, plush ear cushions, carrying case.

FeatureDescription
Bluetooth ConnectivityWireless connection to compatible devices
Active EQMaintains consistent audio performance at any volume
Volume-Optimized EQAutomatically adjusts EQ to promote safe listening levels
Built-in MicrophoneFor hands-free phone calls and voice commands
Plush Ear CushionsFor extended comfort during use
Carrying CaseFor storage and transport protection
Multi-Point ConnectionConnect to two devices simultaneously
Battery IndicatorVoice prompts for battery status
Auto-OffConserves battery when not in use
AUX Input3.5mm audio jack for wired connection

Package Contents

Unpack and verify all items are present.

  1. Bose AE2w headphones
  2. Carrying case
  3. Audio cable (3.5mm to 3.5mm)
  4. USB charging cable
  5. Safety and warranty information

WARNING! Keep plastic bags away from children to avoid suffocation hazard.

Getting Started

Charge headphones before first use.

  1. Charge: Connect USB cable to headphones and power source. LED blinks white during charging, solid white when fully charged.
  2. Power on: Slide power switch to ON position. You will hear a tone.
  3. Pair: Put headphones in pairing mode (see Pairing section).
  4. Adjust fit: Extend headband and position ear cushions comfortably.

CAUTION! Do not expose to extreme temperatures or moisture during initial setup.

Specifications

Controls and Functions

Access controls via buttons on right ear cup.

Right Ear Cup: Power switch, Bluetooth button, Volume Up/Down, Multi-function button (play/pause, answer/end call).

LED Indicator: Blinking blue (pairing mode), solid blue (connected), blinking white (charging), solid white (fully charged), red (low battery). Voice Prompts: Announce battery status, connection status. Multi-function Button: Single press (play/pause, answer/end call), double press (next track), triple press (previous track).

Pairing with Devices

Pair with Bluetooth-enabled smartphones, tablets, or computers.

  1. Turn on headphones (slide power switch).
  2. Press and hold Bluetooth button until LED blinks blue and you hear "Ready to pair".
  3. On your device, enable Bluetooth and select "Bose AE2w" from list.
  4. If prompted, enter PIN "0000".
  5. Connection confirmed by tone and solid blue LED.

Tip: For multi-point connection, pair with first device, then enter pairing mode again to connect second device.

Using with Phone Calls

Built-in microphone allows hands-free calling.

  1. Answer call: Press multi-function button once when call arrives.
  2. End call: Press multi-function button once during call.
  3. Reject call: Press and hold multi-function button for 2 seconds.
  4. Voice dial: Double-press multi-function button to activate voice assistant (Siri/Google Assistant).
  5. Mute microphone: Not available; use device controls.

WARNING! Do not use headphones while driving or in situations requiring full attention to surroundings.

Battery & Charging

Battery provides up to 20 hours of wireless playback.

Charging: Use included USB cable. Connect to USB power source (computer or wall adapter). LED blinks white during charging, solid white when fully charged (approx. 3 hours). Battery Status: Voice prompt ("Battery high/medium/low") when powering on. LED turns red when battery is low. Auto-Off: Headphones turn off after 30 minutes of inactivity to conserve battery.

Care & Maintenance

Unplug cables before cleaning. Use dry, soft cloth only; do not use liquids or solvents.

CAUTION! Do not immerse in water; avoid extreme heat or cold. Store in carrying case when not in use.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Bose Corporation; trademarks of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

SymptomPossible CauseCorrective Action
Headphones won't turn onBattery depletedCharge for at least 30 minutes; ensure power switch is ON.
No sound from headphonesNot connected/volume lowCheck Bluetooth connection; increase volume on headphones and source device.
Can't pair with devicePairing mode not activeEnter pairing mode (hold Bluetooth button); ensure device Bluetooth is on.
Poor audio qualityInterference/low batteryMove closer to source device; charge headphones.
Microphone not workingConnection issueEnsure headphones are connected as headset profile; check device settings.

Reset: Turn off headphones, then press and hold power switch and Bluetooth button together for 10 seconds.

Service: 1-800-999-2673; www.bose.com/support

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