Bose Earbuds User Manual

The Bose Earbuds are premium wireless in-ear headphones featuring active noise cancellation, Transparency Mode, Bluetooth connectivity, touch controls, voice assistant support, and a portable charging case. Below are key sections for safety, features, setup, operation, care, and troubleshooting.

Features at a Glance

Key components: Left and Right Earbuds, Charging Case, USB-C Charging Cable, Ear Tips (multiple sizes).

Feature	Description
Active Noise Cancellation	Blocks external noise for immersive listening
Transparency Mode	Lets you hear your surroundings without removing earbuds
Bluetooth 5.1	For stable wireless connection up to 10 meters
Touch Controls	Tap and hold gestures for music, calls, and modes
Voice Assistant	Built-in support for Siri, Google Assistant, Alexa
IPX4 Rating	Sweat and water resistant
Battery Life	Up to 6 hours (earbuds), 18 hours with case
Fast Charge	15 minutes for 2 hours of playback
Bose Music App	Customize settings, updates, and battery level
Auto Play/Pause	Automatically pauses when earbud is removed

Unboxing and Contents

Carefully unpack and verify all items are present.

1. Bose Earbuds (Left and Right)
2. Charging Case
3. USB-C Charging Cable
4. Ear Tips (S, M, L sizes included)
5. Quick Start Guide
6. Safety and Warranty Information

WARNING! Keep small parts away from children to avoid choking hazard. Ensure all items are undamaged.

First-Time Setup

Power on and pair with your device.

1. Charge the case: Connect USB-C cable to case and power source.
2. Insert earbuds: Choose correct ear tip size for secure fit.
3. Enable pairing: Open case lid; earbuds enter pairing mode automatically (blinking blue light).
4. Connect via Bluetooth: On your device, select "Bose Earbuds" from Bluetooth list.
5. Download Bose Music App: For firmware updates and personalized settings.

CAUTION! Ensure earbuds are fully charged before first use for optimal performance.

Specifications

• Driver Type: Proprietary Bose acoustic design.
• Bluetooth Version: 5.1 with A2DP, AVRCP, HSP, HFP support.
• Battery: Lithium-ion (earbuds: 60mAh each, case: 500mAh).
• Playback Time: Up to 6 hours (ANC on), 24 hours total with case.
• Charging Time: Approx. 2 hours (case), 1.5 hours (earbuds in case).
• Microphones: Beamforming array for voice calls and noise rejection.
• Weight: Earbud: 6g each; Case: 50g.
• Operating Temperature: 0°C to 45°C.
• Supported Codecs: SBC, AAC.

Controls and Functions

Touch-sensitive controls on each earbud. Use single, double, or long presses.

Left Earbud: Single tap – Cycle Noise Cancellation/Transparency; Double tap – Previous track; Long press – Voice assistant.

Right Earbud: Single tap – Play/Pause/Answer call; Double tap – Next track; Triple tap – Volume up; Long press – Reject call/End call.

Bose Music App: Adjust EQ, manage connected devices, check battery, update firmware, customize touch controls.

Connecting to Devices

Pair with smartphones, tablets, computers, and other Bluetooth devices.

1. Ensure earbuds are in charging case with lid open.
2. Press and hold Bluetooth button on case until LED blinks blue.
3. On your device, enable Bluetooth and select "Bose Earbuds".
4. For multiple devices: Disconnect from current device before pairing to new one.

Tip: Keep device within 10 meters for best connection. Avoid obstacles like walls.

Using Noise Cancellation & Transparency Mode

Switch between modes for different environments.

1. Noise Cancellation: Blocks ambient noise for focused listening. Tap left earbud once to activate.
2. Transparency Mode: Allows external sounds in for awareness. Tap left earbud again to switch.
3. Adjust level: Use Bose Music App to set Noise Cancellation intensity (High, Low, Off).
4. Auto-adjust: Some models automatically adjust based on environment.

WARNING! Use Transparency Mode when crossing streets or in situations requiring auditory awareness.

Voice Assistant Integration

Access Siri, Google Assistant, or Amazon Alexa hands-free.

1. Enable in Bose Music App: Select preferred assistant under Settings.
2. Activate: Long press left earbud to trigger voice assistant.
3. Give commands: Ask for music, directions, messages, or information.
4. Disable: Change setting in app or device Bluetooth settings.

Note: Requires smartphone with assistant installed and internet connection.

Care & Maintenance

Keep earbuds clean and store properly.

1. Cleaning: Use dry, soft cloth; avoid liquids. Clean ear tips with mild soap and water if removable.
2. Storage: Always return earbuds to charging case when not in use.
3. Avoid extreme temperatures: Do not leave in direct sunlight or near heat sources.
4. Battery care: Charge regularly; do not fully drain battery frequently.

CAUTION! Do not use abrasive cleaners or submerge in water. IPX4 rating protects against splashes only.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. ICES-003: Complies with Canadian ICES-003. Copyright © 2023 Bose Corporation. All trademarks are property of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Earbuds won't power on	Battery depleted	Place in charging case for at least 15 minutes.
Bluetooth connection issues	Out of range/interference	Move closer to device; turn Bluetooth off/on; forget device and re-pair.
No sound from one earbud	Connection imbalance/dirt	Clean earbud contacts; reset earbuds via case button.
Poor call quality	Microphone blocked	Ensure microphone openings are clean; use in quieter environment.
Charging case not charging	Faulty cable/power source	Try different USB-C cable and power adapter; check LED indicator.
Touch controls unresponsive	Software glitch	Reset earbuds (hold case button for 10 seconds); update firmware via app.

Reset: Place earbuds in case, hold case button for 10 seconds until LED flashes amber then white.

Service: 1-800-999-2673; www.bose.com/support