The Bose Noise Cancelling Earbuds deliver premium sound quality with adjustable noise cancellation, offering an immersive listening experience. They feature a secure, comfortable fit, intuitive touch controls, long battery life with a charging case, voice assistant support, and the Bose Music app for customization. Below are key sections for safety, features, setup, operation, and troubleshooting.
Key components: Left and Right Earbuds, Charging Case, USB-C Charging Cable, Ear Tips (Multiple Sizes).
| Feature | Description |
|---|---|
| Active Noise Cancellation | Electronically reduces ambient noise for immersive listening |
| Transparency Mode | Lets you hear your surroundings without removing earbuds |
| Touch Controls | Tap and hold gestures for playback, calls, and mode switching |
| Bose Music App | Customize settings, update firmware, and manage connections |
| Voice Assistant Support | Access Siri, Google Assistant, or Alexa hands-free |
| Battery Life | Up to 6 hours (earbuds) + 12 hours (case) on a single charge |
| IPX4 Rating | Sweat and water resistance for workouts and light rain |
| Bluetooth 5.1 | Stable wireless connection with multipoint pairing |
| Secure Fit | StayHear Max tips provide comfort and stability |
| Auto Play/Pause | Playback automatically pauses when an earbud is removed |
Unpack and inspect all contents. Ensure everything is included.
WARNING! Keep small parts away from children to avoid choking hazard. Inspect for damage before use.
Power on earbuds and pair with your device.
CAUTION! Use only the provided USB-C cable or a certified alternative for charging.
Control playback, calls, and settings via touch-sensitive surfaces on each earbud.
Basic Gestures (Right Earbud):
Basic Gestures (Left Earbud):
Note: Gestures can be customized in the Bose Music app.
The Bose Music app enhances your earbud experience with customization and updates.
Tip: Keep the app updated for the latest features and bug fixes.
Switch between modes to control how much of your surroundings you hear.
WARNING! Do not use Noise Cancellation in situations where hearing your surroundings is critical for safety (e.g., walking near traffic).
Access your device's voice assistant hands-free.
Note: Voice assistant functionality requires a stable Bluetooth connection to your smartphone.
Proper care ensures longevity and performance.
CAUTION! Do not attempt to disassemble the earbuds or case. This voids the warranty and may cause damage.
FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. ICES-003 Compliance: This Class B digital apparatus complies with Canadian ICES-003. Copyright © 2023 Bose Corporation. All rights reserved. Bose and the Bose logo are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact Bose Customer Service.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Earbuds won't power on | Battery depleted | Place earbuds in charging case for at least 15 minutes. |
| Can't pair with device | Not in pairing mode/Bluetooth issue | Open case lid near device; ensure earbuds are in pairing mode (blinking blue light). Restart your Bluetooth device. |
| Poor audio quality or dropouts | Interference or low battery | Move closer to your audio source; ensure no large obstacles are between you and the device. Charge the earbuds. |
| Noise cancellation not working | Mode not activated/firmware | Tap and hold right earbud to cycle modes. Check Bose Music app for firmware updates. |
| Earbuds not charging in case | Dirty contacts/case battery dead | Clean the metal charging contacts on earbuds and case with a dry cloth. Charge the case itself. |
| Touch controls unresponsive | Earbud needs reset | Place earbuds in case, close lid, wait 30 seconds, then remove. If issue persists, reset via Bose Music app. |
Reset: In Bose Music app: Settings > Your Earbuds > Factory Reset.
Service: For warranty and service, visit www.bose.com/support.