Bose CQ35 Manual

The Bose CQ35 is a premium noise-cancelling wireless headphone featuring proprietary Active EQ and TriPort acoustic design for balanced audio performance, Bluetooth and NFC connectivity for pairing with devices, up to 20 hours of battery life, intuitive controls for music, calls, and voice assistants, and a comfortable around-ear design. Below are key sections for overview, features, setup, operation, care, and troubleshooting.

Features at a Glance

Key components: Headphones, Carrying case, Audio cable, USB charging cable.

Feature	Description
Active Noise Cancellation	Electronically reduces ambient noise for immersive listening
Bluetooth & NFC	Wireless connectivity for audio streaming and quick pairing
TriPort Acoustic Design	Delivers balanced audio with clear highs and deep lows
Voice Prompts	Audio guidance for battery status, pairing, and mode changes
Up to 20 Hours Battery	Extended playback with noise cancellation enabled
Active EQ	Automatically optimizes audio at any volume level
Multi-Point Pairing	Connect to two devices simultaneously
Integrated Microphone	For hands-free calls and voice assistant access
Foldable Design	Compact storage in included carrying case
Audio Cable Input	3.5mm port for wired listening when battery is low

Package Contents

Unpack and verify all items are present.

1. Bose CQ35 wireless headphones.
2. Carrying case.
3. Audio cable (3.5mm to 3.5mm).
4. USB charging cable.
5. Safety and warranty information.

NOTE: If any item is missing or damaged, contact Bose customer support.

Getting Started

Prepare headphones for first use.

1. Charge: Connect USB cable to headphones and power source. Charging time approx. 2.5 hours.
2. Power On/Off: Slide power switch to ON (right earcup). Voice prompt indicates status.
3. Pair Device: Enable Bluetooth on device, press and hold Bluetooth button on headphones until prompted.
4. Wear: Adjust headband for comfortable fit; ensure earcups fully cover ears for optimal noise cancellation.

CAUTION! Use only provided or certified cables. Do not expose to extreme temperatures.

Specifications

• Driver Type: Proprietary TriPort dynamic.
• Frequency Response: Not specified by Bose; optimized for full-range audio.
• Bluetooth Version: 4.1 with A2DP, AVRCP, HFP, HSP profiles.
• Battery: Rechargeable lithium-ion; up to 20 hours (wireless with ANC).
• Charging: Micro-USB port; approx. 2.5 hours to full charge.
• Weight: Approx. 0.68 lbs (308 g).
• Cable: 3.5mm audio cable included for wired use.
• Operating Range: Up to 33 ft (10 m) wireless range.
• Supported Audio Codecs: SBC, AAC.

Controls and Indicators

All controls located on right earcup.

Buttons: Power switch, Bluetooth button, Volume Up/Down (also track skip), Multi-function button (play/pause, answer/end call, voice assistant).

Indicators: LED shows Bluetooth status (flashing blue for pairing, solid blue for connected) and battery (amber when charging, green when fully charged). Voice prompts announce battery level, connection status, and mode changes.

Pairing and Connectivity

Connect wirelessly or via cable.

1. Initial Pairing: Power on, press and hold Bluetooth button until "Ready to pair" is heard. Select "Bose CQ35" on device list.
2. NFC Pairing: Tap enabled NFC device to right earcup (NFC logo area) to pair automatically.
3. Multi-Point: Pair with second device by entering pairing mode on headphones and connecting from second device.
4. Wired Connection: Connect audio cable to headphones and source when battery is low or for zero-latency audio.

Tip: To clear pairing list, power off headphones, then press and hold Bluetooth button for 10 seconds while powering on.

Using with Music and Calls

Control playback and manage calls.

1. Music Playback: Press Multi-function button to play/pause. Press Volume Up/Down briefly to skip tracks.
2. Volume: Use Volume Up/Down buttons; voice prompt confirms level.
3. Calls: Press Multi-function button to answer/end. Press and hold to reject call. Press Volume Up/Down during call to adjust call volume.
4. Voice Assistant: Press and hold Multi-function button to activate Siri, Google Assistant, etc.
5. Mute Microphone: During call, press Volume Down and Multi-function button simultaneously.

NOTE: Ensure headphones are connected and within range for optimal performance.

Noise Cancellation and Modes

Adjust noise cancellation to suit environment.

Noise Cancellation: Enabled by default when powered on. Press Action button to toggle between High and Low cancellation modes (voice prompt confirms). To turn off noise cancellation, connect audio cable and do not power on headphones.

Aware Mode: Not available on CQ35 model; use Low cancellation mode for increased ambient awareness.

Care & Maintenance

Keep headphones clean and store properly.

Cleaning: Use dry, soft cloth. Do not use liquids or cleaners on earcups or headband. Replace ear cushions if worn or damaged (available from Bose).

Storage: Fold headphones and place in carrying case when not in use. Avoid extreme heat, cold, or humidity.

WARNING! Do not attempt to disassemble or repair. Contact Bose for service.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC rules. Operation is subject to condition that device does not cause harmful interference. IC: Complies with Industry Canada license-exempt RSS standard(s). Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. For support, visit www.bose.com/support or contact Bose Customer Service.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Battery depleted	Charge headphones for at least 30 minutes using provided cable.
Bluetooth not connecting	Out of range/pairing mode	Ensure headphones in pairing mode; move device within 33 ft; restart both devices.
Poor audio quality	Low battery/interference	Charge headphones; move away from Wi-Fi routers or microwaves.
Noise cancellation not working	Feature disabled/low battery	Ensure powered on; charge if battery low; toggle Action button.
Microphone not working on calls	Connection issue	Ensure headphones selected as audio device on phone; check Bluetooth connection.

Reset: Power off, then press and hold Power and Bluetooth buttons for 10 seconds to reset network settings.

Service: 1-800-999-2673; www.bose.com/support