Bose ControlSpace Remote App Manual

The Bose ControlSpace Remote App is a mobile application designed to remotely configure, monitor, and control compatible Bose professional audio systems via a Wi-Fi network. It provides an intuitive interface for adjusting audio parameters, managing presets, viewing system status, and performing basic troubleshooting from a smartphone or tablet. Below are key sections covering overview, features, installation, setup, operation, and support.

1. Features at a Glance 2. System Requirements 3. Installation & Setup 4. App Interface Overview 5. Connecting to a System 6. Basic Operations 7. Advanced Configuration 8. Preset Management 9. Troubleshooting 10. Safety & Compliance 11. Support & Resources

Features at a Glance

Key capabilities: Remote control of Bose professional audio processors and amplifiers, real-time monitoring, preset recall, parameter adjustment, and system diagnostics.

FeatureDescription
Remote ControlAdjust volume, EQ, routing, and processing parameters from your mobile device
Preset ManagementSave, recall, and manage audio presets for different venues or events
Real-time MonitoringView input/output levels, system status, and fault indicators
Multi-device SupportControl multiple compatible Bose devices from a single interface
Wi-Fi ConnectivityConnect via local Wi-Fi network to Bose ControlSpace hardware
User ProfilesCreate and switch between different user access levels (Basic, Advanced, Admin)
System DiagnosticsCheck network status, firmware versions, and hardware health
Firmware UpdatesRemotely update compatible device firmware (where supported)
Layout CustomizationCustomize control panels with frequently used parameters
Help & GuidesAccess in-app help topics and quick start guides

System Requirements

Ensure your mobile device and Bose hardware meet these requirements for proper operation.

NOTE: App functionality may vary based on connected hardware and firmware versions.

Installation & Setup

Download and install the app, then connect to your Bose system.

  1. Download the app: Search "Bose ControlSpace Remote" in Apple App Store or Google Play Store.
  2. Install: Follow on-screen instructions to install on your mobile device.
  3. Network preparation: Ensure your Bose hardware and mobile device are on the same Wi-Fi network.
  4. Launch app: Open ControlSpace Remote and follow initial setup wizard.
  5. Discover devices: Tap "Add Device" to scan for compatible Bose hardware on the network.
  6. Connect: Select your device from the list and enter credentials if required (default may vary).
  7. Verify connection: Status indicator should show "Connected" with green icon.

WARNING! Ensure network security settings allow communication between app and hardware.

App Interface Overview

Main screens and navigation elements of the ControlSpace Remote app.

Home Screen: Displays connected devices, quick access to presets, and system status.

Device Dashboard: Shows input/output meters, mute status, gain controls, and basic settings for selected device.

Presets Panel: Lists saved presets; tap to recall, hold to edit or delete.

Configuration Menu: Access to advanced parameters: EQ, dynamics, routing, delays, crossovers.

Settings: App preferences, user profiles, network settings, firmware updates, help.

Navigation: Bottom tab bar for Home, Devices, Presets, Config, Settings.

Connecting to a System

Steps to establish and maintain connection with Bose hardware.

  1. Ensure Bose hardware is powered on and connected to the same Wi-Fi network as your mobile device.
  2. Open ControlSpace Remote app and tap the "+" or "Add Device" button.
  3. Wait for device discovery to complete; list will show available Bose devices.
  4. Select your device (identified by model and serial number).
  5. If prompted, enter login credentials (default may be blank or "admin").
  6. After successful connection, device will appear on Home screen with green connection indicator.
  7. To switch between multiple devices, tap Devices tab and select different unit.

Tip: For first-time setup, refer to hardware manual for network configuration details.

Basic Operations

Common tasks for daily use of the app.

  1. Adjust volume: Use fader controls on Device Dashboard for each channel.
  2. Mute channels: Tap mute button next to each channel fader.
  3. Recall presets: Go to Presets tab, tap desired preset name to apply.
  4. Save preset: Adjust settings, go to Presets, tap "+", name and save.
  5. Monitor levels: View real-time input/output meters on Dashboard.
  6. Basic EQ: Tap EQ section on Dashboard for 3-band parametric adjustment per channel.
  7. System on/off: Power control available in Device Settings (if supported by hardware).
  8. Lock controls: Enable lock from Settings to prevent accidental changes.

NOTE: Some operations may require advanced user privileges.

Advanced Configuration

Access and modify detailed audio processing parameters.

Signal Routing: Configure input-to-output matrices, mix minus feeds, groups.

Detailed EQ: Multi-band parametric EQ with adjustable frequency, gain, Q.

Dynamics Processing: Compressors, limiters, gates with threshold, ratio, attack/release.

Crossover Setup: High-pass and low-pass filters for bi-amp/tri-amp configurations.

Delay Settings: Per-channel delay for time alignment (in milliseconds or feet/meters).

System Diagnostics: View detailed status: temperatures, fault logs, network statistics.

User Management: Create and manage user accounts with different permission levels.

Firmware Updates: Check for and install firmware updates for connected hardware.

Preset Management

Create, organize, and use audio presets for different scenarios.

  1. Create preset: Adjust all desired parameters, go to Presets tab, tap "+", enter name and description.
  2. Organize: Create folders or categories for different event types (e.g., "Conferences," "Concerts").
  3. Recall: Tap any preset to immediately apply all saved settings to connected hardware.
  4. Edit: Press and hold a preset, select "Edit," make changes, then save.
  5. Delete: Swipe left on preset or use edit mode to remove.
  6. Import/Export: Share presets via email or cloud services (where supported).
  7. Default presets: Some hardware includes factory presets for common applications.

CAUTION! Editing presets while live audio is running may cause audible changes.

Troubleshooting

SymptomPossible CauseCorrective Action
App cannot find devicesNetwork issuesEnsure mobile device and Bose hardware are on same Wi-Fi network; check router settings.
Connection drops frequentlyWeak Wi-Fi signalMove closer to router or access point; check for interference.
Controls not respondingUser permissionsVerify user account has appropriate control privileges; log out and back in.
Presets not savingStorage permissionGrant app storage permissions in device settings; ensure sufficient storage space.
Audio changes not audibleWrong device selectedConfirm correct device is selected in Devices tab; check hardware audio routing.
App crashes on launchOutdated app versionUpdate to latest version from app store; restart mobile device.
Firmware update failsNetwork interruptionEnsure stable internet connection; do not close app during update process.

Reset: In app Settings > Advanced > Reset App Configuration if experiencing persistent issues.

Safety & Compliance

FCC Compliance: This device complies with Part 15 of FCC Rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received.

Wi-Fi Compliance: Supports IEEE 802.11 a/b/g/n/ac standards on 2.4 GHz and 5 GHz bands.

Safety: Use only with compatible Bose professional audio equipment. Do not use app while driving or operating machinery. App is not intended for critical life-safety systems.

Data Privacy: App may collect anonymous usage data to improve performance; refer to Bose Privacy Policy for details.

Support & Resources

For technical support, documentation, and additional resources:

Copyright: © 2025 Bose Corporation. All rights reserved. Bose and ControlSpace are trademarks of Bose Corporation.

Bose ControlSpace Remote App Manual © - All Rights Reserved 2025