Bose Companion 3 Manual Service

The Bose Companion 3 multimedia speaker system is designed for computer and desktop audio, featuring two satellite speakers and a compact Acoustimass module for enhanced bass. It includes volume control pod, headphone jack, and auxiliary input. Below are key sections for setup, features, operation, troubleshooting, and service information.

1. Features at a Glance 2. System Components 3. Installation & Setup 4. Specifications 5. Controls and Operation 6. Connecting Audio Sources 7. Using the Control Pod 8. Care & Maintenance 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Two satellite speakers, Acoustimass bass module, Control pod with volume knob and headphone jack.

FeatureDescription
Satellite SpeakersTwo compact speakers for left/right stereo sound
Acoustimass ModuleCompact bass unit for enhanced low-frequency response
Control PodVolume control, headphone jack, auxiliary input
Headphone JackFor private listening; mutes speakers when plugged in
Auxiliary Input3.5mm jack for connecting additional audio devices
Power AdapterAC power supply for system operation
Volume KnobRotary control for adjusting system volume
System CableConnects control pod to Acoustimass module

System Components

Unpack and verify all components are present.

  1. Two satellite speakers (Left and Right)
  2. One Acoustimass bass module
  3. Control pod with volume knob
  4. Power adapter and power cord
  5. System cable (connects pod to module)
  6. Audio cable (3.5mm to 3.5mm for computer connection)
  7. Documentation and warranty information

WARNING! Handle speakers with care; avoid dropping or exposing to moisture.

Installation & Setup

Connect system components following these steps.

  1. Place satellite speakers on desk or mount on stands.
  2. Position Acoustimass module under desk or in corner for optimal bass.
  3. Connect system cable from control pod to Acoustimass module.
  4. Connect satellite speakers to terminals on Acoustimass module (Left/Right).
  5. Plug power adapter into module and connect to AC outlet.
  6. Connect audio cable from computer's audio output to control pod input.
  7. Turn on computer and adjust volume using control pod.

CAUTION! Ensure all connections are secure before powering on.

Specifications

Controls and Operation

Control pod provides primary system control.

Volume Knob: Rotate clockwise to increase volume, counterclockwise to decrease.

Headphone Jack: Plug in headphones to mute speakers for private listening.

Auxiliary Input: Connect portable music players, smartphones, or other audio sources.

Power Indicator: LED on control pod indicates system power status.

Note: System powers on when AC adapter is connected and computer audio is present.

Connecting Audio Sources

Multiple connection options for various audio devices.

  1. Computer: Use included audio cable from computer's headphone/line-out to control pod input.
  2. Portable Devices: Connect device's headphone output to auxiliary input on control pod.
  3. Multiple Sources: Use audio switcher if connecting more than two sources.

Tip: For best sound quality, ensure audio source volume is set to approximately 75% and use control pod for final volume adjustment.

Using the Control Pod

Optimize your listening experience with proper control pod usage.

  1. Place control pod within easy reach on your desktop.
  2. Adjust volume gradually to avoid sudden loud sounds.
  3. Use headphone jack for private listening; speakers automatically mute.
  4. Connect additional audio sources to auxiliary input without disconnecting computer.
  5. Clean control pod with dry, soft cloth only.

WARNING! Do not expose control pod to liquids or extreme temperatures.

Care & Maintenance

Proper care ensures optimal performance and longevity.

  1. Unplug system before cleaning.
  2. Wipe speakers and control pod with dry, soft cloth.
  3. Do not use liquid cleaners or aerosols.
  4. Keep system away from heat sources and direct sunlight.
  5. Ensure ventilation around Acoustimass module.
  6. Check cables periodically for damage.

CAUTION! Never open speaker enclosures; no user-serviceable parts inside.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC Rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. Copyright © Bose Corporation. All rights reserved. Bose and Companion are trademarks of Bose Corporation. For support, visit www.bose.com or contact Bose Customer Service.

Troubleshooting

SymptomPossible CauseCorrective Action
No sound from speakersPower/connectionsEnsure power adapter is connected; check all audio connections; verify computer volume is up.
Distorted soundVolume levelsReduce volume on computer and control pod; check audio source quality.
No bassModule connectionVerify Acoustimass module is powered and connected properly; check satellite speaker connections.
Headphones not workingJack/connectionEnsure headphones fully inserted; try different headphones to test.
Hum or buzzGround loop/interferenceTry different power outlet; ensure audio cables away from power cords; use ground loop isolator if needed.
One speaker not workingConnection/cableCheck speaker wire connection to module; swap speakers to isolate issue.

Reset: Power cycle system by unplugging power adapter for 30 seconds, then reconnect.

Service: For technical support, contact Bose Customer Service or visit www.bose.com/support.

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