Bose Companion 2 Speakers User Manual

The Bose Companion 2 Series II multimedia speaker system delivers clear, balanced sound for your computer, tablet, or other audio devices. This compact two-piece system features an auxiliary input, volume control, headphone jack, and sleek design. Below are key sections for setup, features, operation, care, and troubleshooting.

1. Features at a Glance 2. Package Contents 3. System Setup 4. Specifications 5. Controls and Connections 6. Connecting Audio Sources 7. Operation Guide 8. Care & Maintenance 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Right speaker (with controls), Left speaker, Audio cable, Power adapter.

FeatureDescription
Volume ControlRotary knob on right speaker for master volume adjustment
Auxiliary Input3.5mm jack for connecting additional audio devices
Headphone Jack3.5mm jack for private listening (mutes speakers when plugged in)
TrueSpace® StereoProprietary processing for wide, spatial sound from compact speakers
Magnetic ShieldingPrevents interference with computer monitors
Compact DesignFits easily on desktop or shelf
Power AdapterExternal AC adapter for power supply
Audio Cable3.5mm-to-3.5mm cable for connecting to computer audio output

Package Contents

Unpack and verify all items are present.

  1. Right speaker (with control pod)
  2. Left speaker
  3. Power adapter
  4. 3.5mm audio cable
  5. User manual

NOTE: Contact your retailer if any item is missing or damaged.

System Setup

Follow these steps for initial setup.

  1. Place speakers: Position speakers on a stable surface, at least 6 inches apart. Ensure right speaker (with controls) is on your right side.
  2. Connect speakers: Plug the cable from the left speaker into the jack on the back of the right speaker.
  3. Connect power: Plug the power adapter into the DC input on the right speaker, then plug the adapter into a wall outlet.
  4. Connect audio source: Use the included audio cable to connect the "Audio In" jack on the right speaker to your computer's headphone/line-out jack.
  5. Power on: The system powers on automatically when connected to AC power. The green LED on the right speaker will illuminate.

WARNING! Use only the provided Bose power adapter. Using other adapters may damage the speakers.

Specifications

Controls and Connections

All controls and connections are located on the right speaker.

Front/Rear Panel:

Connecting Audio Sources

You can connect multiple audio sources.

  1. Primary Computer: Use included audio cable from computer's line-out/headphone jack to "Audio In" on right speaker.
  2. Secondary Device (Aux): Use a separate 3.5mm audio cable (not included) from your smartphone, tablet, or MP3 player to the "Aux In" jack. Only one source plays at a time.
  3. Headphones: Plug directly into the front headphone jack. This disconnects the speakers.

Tip: Ensure your computer's volume is set to a moderate level before adjusting the speaker volume knob.

Operation Guide

  1. Power On/Off: The system is always on when plugged into AC power. To mute, turn volume knob fully counterclockwise. For complete power off, unplug the power adapter.
  2. Volume Adjustment: Rotate the knob clockwise to increase volume, counterclockwise to decrease.
  3. Source Selection: The system automatically plays audio from the "Audio In" (primary) jack. If you connect a cable to the "Aux In" jack, it may take priority or require you to pause the primary source.
  4. Using Headphones: Plugging in headphones automatically mutes the speakers. Unplug to resume speaker sound.

WARNING! Avoid setting the volume to maximum for extended periods to prevent distortion and hearing damage.

Care & Maintenance

Unplug the power adapter before cleaning.

  1. Cleaning Cabinet: Wipe with a soft, dry cloth. For stubborn marks, lightly dampen cloth with water. Do not use solvents or abrasive cleaners.
  2. Grille Care: Gently vacuum or dust the speaker grilles with a soft brush attachment.
  3. Storage: Store in a cool, dry place away from direct sunlight and heat sources.

CAUTION! Never allow liquid to enter the speaker openings or controls. Do not submerge any part of the system.

Regulatory Information

FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © Bose Corporation. Bose, the Bose logo, Companion, and TrueSpace are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact Bose Customer Service.

Troubleshooting

SymptomPossible CauseCorrective Action
No power (no LED)Power adapter not connectedEnsure power adapter is firmly plugged into speaker and wall outlet. Try a different outlet.
No sound from speakersVolume low, audio cable, sourceTurn up volume knob. Check audio cable connections at both ends. Ensure computer volume is up and not muted.
Sound from one speaker onlySpeaker cable looseCheck cable connection between left and right speakers. Ensure it's fully inserted.
Distorted soundVolume too high, source clippingReduce volume on speakers and on your computer audio source. Ensure audio file is not corrupted.
Headphones work, speakers don'tHeadphone jack detectionUnplug headphones completely from the front jack. Ensure plug is fully removed.
Hum or buzzGround loop, interferenceTry plugging the power adapter into a different outlet. Move speakers away from monitors, power strips, or cell phones.

Reset: Unplug power adapter for 60 seconds, then reconnect.

Service: For persistent issues, contact Bose Customer Support. Do not open the speakers; no user-serviceable parts inside.

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