The Bose Companion 2 Series II multimedia speaker system delivers clear, balanced sound for your computer, music player, or other audio sources. This manual covers setup, operation, features, and troubleshooting for optimal performance. Below are key sections for safety, features, installation, setup, operation, and maintenance.
Key components: Two satellite speakers, Volume control pod/power switch, Audio input cable, Power adapter.
| Feature | Description |
|---|---|
| TrueSpace® stereo digital processing | Enhances stereo imaging for a wider soundstage |
| Volume control pod | Convenient desktop control for volume and mute |
| Auxiliary input | For connecting a second audio source (e.g., smartphone, tablet) |
| Magnetic shielding | Prevents interference with computer monitors |
| 3.5 mm input jack | Standard connection for computers and portable devices |
| Headphone jack | On volume control pod for private listening |
| Power switch | Integrated into volume control pod |
| LED power indicator | Green light indicates power is on |
Unpack and inspect contents. Place speakers on a stable surface, ideally at ear level and spaced apart for optimal stereo separation.
WARNING! Ensure the power adapter is the correct voltage for your region. Do not place speakers near heat sources or in direct sunlight.
Power on the system and connect your audio source.
CAUTION! Start with low volume to avoid sudden loud sounds. Ensure all connections are secure.
Volume Control Pod: Contains volume knob (rotate to adjust), mute button (press to mute/unmute—LED turns amber when muted), power switch, and headphone jack.
Left Speaker Rear Panel: Power adapter input, audio input from right speaker, control pod input, primary audio input jack, auxiliary input jack.
Operation: Rotate knob clockwise to increase volume, counterclockwise to decrease. Press mute button to instantly silence audio. Plug headphones into the pod jack to automatically mute speakers.
Connect up to two audio sources simultaneously.
Tip: For best sound quality, ensure your computer's audio software is configured for stereo output and disable any sound enhancements that may cause distortion.
WARNING! Avoid prolonged exposure to high volume levels to prevent hearing damage. Do not cover speaker grilles.
Unplug the power adapter before cleaning. Use a dry, soft cloth to wipe the speakers and control pod. Do not use liquids, solvents, or abrasive cleaners.
CAUTION! Do not open the speakers. There are no user-serviceable parts inside. Keep liquids away from the unit.
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright and trademarks are property of Bose Corporation. For support, visit www.bose.com/support or contact Bose customer service.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No power (no LED) | Power adapter not connected or outlet issue | Check power adapter connections at speaker and wall outlet. Try a different outlet. |
| No sound | Volume low/muted, incorrect input, cable issue | Increase volume, press mute button, ensure audio cable is firmly connected to correct jack on computer and speaker. |
| Sound from only one speaker | Balance setting or cable connection | Check computer's audio balance settings (set to center). Ensure cable between left and right speakers is secure. |
| Distorted sound | Volume too high, source distortion | Reduce volume on speakers and/or source device. Check audio file quality. |
| Headphones not working | Faulty headphones or jack | Try headphones with another device. Ensure plug is fully inserted into control pod. |
Reset: Power cycle the system by turning it off, unplugging the power adapter for 30 seconds, then reconnecting and powering on.
Service: For product service, contact Bose Customer Service or visit www.bose.com/support.