The Bose Companion 2 Series II multimedia speaker system delivers enhanced audio performance for your computer, music player, or other audio sources. This manual covers setup, operation, features, and troubleshooting for optimal use. Below are key sections for overview, setup, controls, specifications, care, and support.
Key components: Two satellite speakers, volume control pod, audio cables, power supply.
| Feature | Description |
|---|---|
| TrueSpace® stereo digital processing | Enhances stereo imaging and sound quality |
| Volume control/Auxiliary input pod | Convenient desktop control for volume and auxiliary input |
| Magnetic shielding | Prevents interference with computer monitors |
| 3.5 mm input jack | For connection to computers, smartphones, tablets, etc. |
| Auxiliary input | Additional input for a second audio source |
| Headphone jack | For private listening on the control pod |
| Power supply | External AC adapter for power |
| Compact design | Fits easily on a desk or shelf |
| LED indicator | Shows power status |
Unpack all components and inspect for damage.
NOTE: Ensure all connections are secure before powering on.
Power on the system and configure your audio source.
TIP: For best sound quality, set your computer's volume to about 75% and use the pod for final volume adjustment.
Control Pod: Volume knob (press to mute/unmute), Power button, Headphone jack, Auxiliary input jack, LED power indicator.
Connections: Audio Input (from computer), Speaker Input (from left speaker), DC Power Input.
Operation: Rotate volume knob clockwise to increase volume, counterclockwise to decrease. Press knob to mute/unmute audio. Plug headphones into the headphone jack to mute speakers and listen privately.
Primary source (Computer): Use included 3.5 mm cable from computer audio output to pod's Audio Input.
Tip: Ensure the audio source is playing and not muted when testing connections.
For best stereo imaging and sound quality:
WARNING! Do not place liquids on or near the speakers or control pod.
Unplug power before cleaning. Use a soft, dry cloth to wipe exterior surfaces. Do not use liquids, solvents, or abrasive cleaners.
CAUTION! Do not open speakers or control pod. No user-serviceable parts inside. Refer servicing to qualified personnel.
FCC Part 15 Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Waste Electrical and Electronic Equipment (WEEE): Do not dispose of with household waste. Recycle according to local regulations. Copyright and Trademarks: Bose and Companion are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact Bose Customer Service.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No sound from speakers | Power off, volume low, mute on | Check power connection and LED; increase volume; press volume knob to unmute. |
| Sound from only one speaker | Audio cable connection, balance setting | Ensure all cables are fully plugged in; check computer's audio balance settings. |
| Distorted sound | Volume too high, source distortion | Reduce volume on pod and source device; check audio file quality. |
| No power/LED off | Power adapter unplugged, outlet issue | Ensure AC adapter is connected to pod and wall outlet; try a different outlet. |
| Headphones work, speakers don't | Headphone jack detection | Ensure headphones are fully unplugged from the pod's headphone jack. |
| Hum or buzz | Ground loop, interference | Try a different power outlet; move speakers away from other electronics (monitor, phone). |
Reset: Unplug power for 30 seconds, then reconnect.
Service: For product service, visit www.bose.com/support or contact authorized Bose service centers.