Bose Bluetooth Earbuds Manual

The Bose Bluetooth Earbuds are premium wireless earbuds featuring active noise cancellation, Transparency Mode, touch controls, voice assistant support, and an IPX4 sweat and weather resistance rating. They come with a charging case, multiple ear tip sizes, and a USB-C charging cable. Below are key sections for safety, features, setup, operation, care, and troubleshooting.

1. Features at a Glance 2. What's in the Box 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Devices 7. Using the Bose Music App 8. Battery & Charging 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Left and Right Earbuds, Charging Case, Ear Tips (S/M/L), USB-C Charging Cable.

Feature	Description
Active Noise Cancellation	Electronically cancels ambient noise for immersive listening
Transparency Mode	Lets you hear your surroundings without removing earbuds
Touch Controls	Tap and hold gestures to control playback, calls, and modes
Voice Assistant Support	Access Siri or Google Assistant with a tap
IPX4 Rating	Sweat and water resistant for workouts and light rain
Bose Music App	Customize settings, update firmware, and access features
Bluetooth 5.1	Stable wireless connection with extended range
Bose SimpleSync Technology	Sync audio with compatible Bose products
Battery Life	Up to 6 hours (earbuds) + 12 hours (case)
Fast Charge	15 minutes of charging provides up to 2 hours of playback

What's in the Box

Unpack and inspect all contents before use.

Bose Bluetooth Earbuds (Left and Right).
Charging Case.
Three pairs of StayHear Max ear tips (S, M, L).
USB-C charging cable.
Quick Start Guide.
Safety and Warranty Information.

WARNING! Keep small parts away from children to avoid choking hazard.

First-Time Setup

Power on earbuds and pair with your device.

Charge the case: Connect USB-C cable to case and power source until light turns solid green.
Place earbuds in case: Ensure they are seated properly and charging (LEDs flash white).
Pair with device: Open case near your phone/tablet; follow on-screen prompts or go to Bluetooth settings.
Download Bose Music App: Available on iOS and Android for enhanced control.
Select ear tips: Choose size that provides secure fit and best noise isolation.

CAUTION! Ensure earbuds are fully charged before first use for optimal performance.

Specifications

Bluetooth Version: 5.1.
Supported Profiles: A2DP, AVRCP, HFP, HSP.
Battery (Earbuds): Up to 6 hours (ANC on).
Battery (Case): Provides up to 12 additional hours.
Charging Time: Approx. 2 hours (earbuds in case).
Driver Size: Proprietary Bose acoustic design.
Frequency Response: Not specified by manufacturer.
Microphones: Multiple mics for calls and noise cancellation.
Weight (Each Earbud): Approx. 6.5 grams.
Operating Temperature: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access controls via touch gestures on earbuds or Bose Music App.

Touch Controls (Right Earbud): Single-tap: Play/Pause. Double-tap: Skip track forward. Triple-tap: Skip track backward. Tap and hold: Switch between Noise Cancellation and Transparency Mode.

Touch Controls (Left Earbud): Single-tap: Activate voice assistant. Double-tap: Answer/end call. Triple-tap: Reject call. Tap and hold: Switch between Noise Cancellation and Transparency Mode.

Bose Music App: Adjust ANC/Transparency levels, customize touch controls, check battery, update firmware, enable SimpleSync.

Connecting to Devices

Pair with smartphones, tablets, computers, and other Bluetooth devices.

Enable Bluetooth on your device.
Open the charging case lid (earbuds inside).
On your device, select "Bose Bluetooth Earbuds" from available Bluetooth list.
For subsequent connections, earbuds will automatically reconnect when removed from case.
To connect to a new device, place earbuds in case, press and hold Bluetooth button on case for 3 seconds.

Tip: Keep device within 33 feet (10 meters) for optimal connection.

Using the Bose Music App

Enhance your experience with the free Bose Music app.

Download and install app from Apple App Store or Google Play Store.
Open app and follow instructions to set up your earbuds.
Adjust noise cancellation levels between Quiet (max ANC) and Aware (Transparency).
Customize touch controls for each earbud.
Check battery status for earbuds and case.
Install firmware updates when available.
Use SimpleSync to pair with compatible Bose soundbars or speakers.

WARNING! Ensure app is updated for latest features and bug fixes.

Battery & Charging

Maximize battery life and properly charge your earbuds.

Indicator	Status
Solid white light (earbud)	Fully charged
Flashing white light (earbud)	Charging
Amber light (earbud)	Battery low
Solid green light (case)	Case fully charged
Flashing amber light (case)	Case battery low

Charging: Use included USB-C cable. Fast charge: 15 minutes = up to 2 hours playback. Full charge: ~2 hours.

CAUTION! Use only recommended charging equipment. Do not expose to extreme temperatures while charging.

Care & Cleaning

Keep your earbuds clean and in good condition.

Unplug charging cable before cleaning.
Wipe earbuds and case with a soft, dry, lint-free cloth.
Clean ear tips with water and mild soap if needed; dry completely before reattaching.
Do not use abrasive materials, solvents, or compressed air.
Store in charging case when not in use.

CAUTION! Do not submerge in water. IPX4 rating protects against splashes only.

Regulatory Information

FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to interference. IC Compliance: Complies with Industry Canada license-exempt RSS standard(s). Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Bose and the Bose logo are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Earbuds won't power on	Battery depleted	Place in charging case for at least 15 minutes.
Bluetooth connection issues	Out of range/interference	Move closer to device; ensure no obstructions; restart Bluetooth.
One earbud not working	Connection imbalance	Place both earbuds in case, then remove; reset via Bose Music app.
Poor audio quality	Ear tip fit/obstruction	Re-seat ear tips; clean speaker mesh; check source audio quality.
Touch controls not responding	Software glitch	Restart earbuds (place in case for 5 seconds, then remove); update firmware.
Case not charging	Faulty cable/power source	Try different USB-C cable and power adapter; clean charging contacts.

Reset: Place earbuds in case, close lid, wait 30 seconds, then remove. If issues persist, use Bose Music app to factory reset.

Service: 1-800-999-2673; www.bose.com/support