Bose Bluetooth AE2w Manual

The Bose AE2w Bluetooth headphones offer wireless audio with Bose quality sound, featuring Bluetooth connectivity for pairing with compatible devices, over-ear comfort with plush ear cushions, intuitive controls for music and calls, a built-in microphone, and a rechargeable battery. Below are key sections for safety, features, setup, operation, care, and troubleshooting.

1. Features at a Glance 2. Package Contents 3. Getting Started 4. Specifications 5. Controls and Indicators 6. Pairing with Devices 7. Using with Music & Calls 8. Battery & Charging 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Bluetooth wireless headphones, ear cushions, charging cable, audio cable, carrying case.

FeatureDescription
Bluetooth ConnectivityWireless pairing with smartphones, tablets, computers
Over-Ear DesignPlush ear cushions for comfort during extended use
Built-in MicrophoneFor hands-free phone calls
Inline ControlsVolume, track navigation, call answer/end
Rechargeable BatteryProvides hours of wireless playback
Audio Cable Input3.5mm jack for wired connection when battery is low
Carrying CaseFor protection and portability
Multi-Point PairingConnect to two devices simultaneously
Voice PromptsAudio guidance for pairing and battery status
Foldable DesignFor compact storage

Package Contents

Unpack and verify all items are present.

  1. Bose AE2w Bluetooth Headphones
  2. Plush over-ear cushions (pre-installed)
  3. USB charging cable
  4. 3.5mm audio cable (for wired use)
  5. Carrying case
  6. Quick Start Guide
  7. Safety and Compliance leaflet

WARNING! Keep plastic bags away from children to avoid suffocation hazard.

Getting Started

Prepare headphones for first use.

  1. Charge the battery: Connect USB cable to headphones and a power source. Charge until indicator shows full (approx. 2 hours).
  2. Power on: Slide power switch to ON position. You will hear a tone.
  3. Pair with device: Enable Bluetooth on your device, select "Bose AE2w" from list.
  4. Adjust fit: Extend headband and position ear cushions comfortably over ears.

CAUTION! Do not expose to extreme temperatures or moisture during initial setup.

Specifications

Controls and Indicators

Access controls via buttons on ear cup and inline remote.

Headphone Buttons: POWER switch, Bluetooth pairing button.

Inline Remote: Volume Up/Down, Multi-function button (play/pause, answer/end call, voice assistant), Track navigation (next/previous).

LED Indicator: Solid white - powered on; blinking blue - pairing mode; solid blue - connected; red - low battery; flashing red - charging; solid green - fully charged.

Voice Prompts: Announce battery level, connection status, and pairing mode.

Pairing with Devices

Pair with smartphones, tablets, computers, or other Bluetooth audio sources.

  1. Turn on headphones (slide power switch).
  2. Press and hold Bluetooth button until LED blinks blue and you hear "Ready to pair".
  3. On your device, go to Bluetooth settings and enable Bluetooth.
  4. Select "Bose AE2w" from available devices list.
  5. Confirm pairing if prompted. You will hear "Connected to [device name]".

Tip: To pair with a second device, put first device in standby, then repeat steps 2-4 on second device.

Using with Music & Calls

Control playback and manage calls wirelessly.

  1. Music Playback: Use inline remote - press Multi-function button to play/pause. Press twice quickly for next track, three times for previous track.
  2. Volume Adjustment: Press Volume Up/Down buttons.
  3. Answering Calls: When call comes in, press Multi-function button once to answer.
  4. Ending Calls: Press Multi-function button once during call.
  5. Rejecting Calls: Press and hold Multi-function button for 2 seconds.
  6. Voice Assistant: Press and hold Multi-function button to activate Siri or Google Assistant.
  7. Wired Mode: Connect audio cable to headphones and device when battery is low (Bluetooth automatically disables).

WARNING! Do not use at high volume for extended periods to prevent hearing damage.

Battery & Charging

Maximize battery life and monitor charge status.

Charging: Use included Micro-USB cable. Connect to headphones and USB power source (computer or wall adapter). LED flashes red while charging, turns solid green when full.

Battery Indicator: Voice prompt announces "Battery high/medium/low" when powered on. LED shows red when battery is low.

Power Saving: Headphones automatically power off after 5 minutes of inactivity when not connected to a device.

Extending Battery: Use audio cable for wired connection to conserve battery.

Care & Maintenance

Proper care ensures longevity and performance.

  1. Cleaning: Wipe ear cushions and headband with dry, soft cloth. Do not use liquids or solvents.
  2. Storage: Store in carrying case when not in use. Fold headphones gently.
  3. Ear Cushion Replacement: Remove worn cushions by pulling gently; align new cushions and press until secure.
  4. Avoid extreme heat, cold, moisture, and direct sunlight.

CAUTION! Do not immerse in water or use abrasive cleaners. Disconnect cables before cleaning.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC rules. Operation is subject to condition that it does not cause harmful interference. IC Compliance: Complies with Industry Canada license-exempt RSS standard(s). Bluetooth®: The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. Bose and the Bose logo are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact Bose Customer Service.

Troubleshooting

SymptomPossible CauseCorrective Action
Headphones won't power onBattery depletedCharge for at least 30 minutes using provided cable.
Can't pair with deviceBluetooth not enabled/headphones not in pairing modeEnable Bluetooth on device; press/hold Bluetooth button until LED blinks blue.
Audio cuts out or is choppyWireless interference/low batteryMove closer to device; ensure no obstructions; charge headphones.
No sound in wired modeAudio cable not fully insertedEnsure cable is securely connected to headphones and audio source.
Microphone not working on callsBluetooth connection issueRe-pair headphones; ensure headphone microphone is selected as input on device.
Battery drains quicklyHigh volume/old batteryReduce volume; reset by powering off/on; if persistent, battery may need replacement.

Reset: Power off, then press and hold Power and Bluetooth buttons together for 10 seconds to reset network settings.

Service: For warranty and repair, visit www.bose.com/support or call Bose Customer Service.

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