Bose AWRC1G Service Manual

The Bose AWRC1G is a professional-grade wireless remote control unit designed for integration with Bose audio systems. This service manual provides technical information for qualified service personnel, including system overview, specifications, installation procedures, wiring diagrams, diagnostic testing, troubleshooting, and parts replacement guidelines. Use this manual for maintenance, repair, and verification of proper system operation.

1. System Overview 2. Technical Specifications 3. Installation Procedures 4. Wiring & Connection Diagrams 5. Operational Controls & Indicators 6. Diagnostic Mode & Testing 7. Troubleshooting Flowcharts 8. Disassembly & Parts Replacement 9. Calibration & Alignment 10. Safety & ESD Precautions 11. Parts List & Ordering Information

System Overview

The AWRC1G wireless remote provides control functions for volume, source selection, and system power to compatible Bose receivers and amplifiers via RF communication.

ComponentDescription
Main PCB AssemblyCentral control board with microprocessor and RF module
RF Transceiver ModuleHandles wireless communication (specific frequency band)
Button Membrane PanelTactile interface with conductive pads
LCD Display (if equipped)Shows status, volume level, and selected source
Battery CompartmentHolds standard or proprietary battery pack
Internal AntennaIntegrated antenna for RF signal transmission
HousingPlastic enclosure with mounting points
IR Learning Sensor (optional)For learning commands from other remotes
Status LEDsIndicate power, link status, and low battery
Factory Reset ButtonRecessed button to restore default settings

Technical Specifications

Installation Procedures

Installation involves pairing the remote with the main Bose audio unit and optional wall mounting.

  1. Initial Pairing: Insert batteries. On main unit, enter pairing mode (refer to main unit manual). Press and hold Pair button on AWRC1G until LED flashes rapidly. Wait for confirmation LED on both units.
  2. Wall Mounting (if applicable): Use provided template to mark screw positions on wall. Install mounting bracket with appropriate anchors. Snap remote onto bracket.
  3. IR Learning Setup (if equipped): Point original remote at AWRC1G IR sensor. Press LEARN on AWRC1G, then press desired button on original remote. Repeat for all commands.
  4. Range Verification: Test operation at maximum intended distance and through typical obstructions.

WARNING! Ensure power is off on main unit during initial connection procedures. Use only specified batteries.

Wiring & Connection Diagrams

Internal wiring schematic for service reference. (Note: The AWRC1G is primarily a wireless device; internal connections are on PCB.)

Main PCB Connections:

  1. Battery terminals (+) and (-) to power regulation circuit.
  2. Button membrane ribbon cable to digital input port.
  3. RF module connected via [e.g., SPI/I2C] interface and antenna trace.
  4. LCD display connected via flex cable (pinout: VCC, GND, SDA, SCL, RESET).
  5. LED indicators soldered to designated ports with current-limiting resistors.

External Interface: No user-serviceable external wiring ports.

Tip: Refer to PCB silkscreen for component designators (R, C, U, J).

Operational Controls & Indicators

Front Panel Buttons: POWER, VOL+, VOL-, MUTE, SOURCE (1-4), MENU/SETUP.

Indicator Lights: - Green Solid: Power ON, good link. - Green Blinking: Command transmitted. - Red Blinking: Low battery warning. - Red/Green Alternating: In pairing mode.

Display Messages (if equipped): "LINK", "BATT", "VOL XX", "SOURCE A".

Factory Reset: Use a paperclip to press recessed reset button for 10 seconds. All learned codes and pairings will be erased.

Diagnostic Mode & Testing

Enter diagnostic mode to test internal functions.

  1. Turn off remote.
  2. Press and hold SOURCE 2 + VOL- buttons simultaneously.
  3. While holding, press POWER button. All LEDs should illuminate and display (if any) shows test pattern.
  4. Use button sequence to cycle through tests: - Test 1: Button matrix test (press each button; corresponding LED/display segment confirms). - Test 2: RF transmission test (LED blinks at 1Hz if signal is being generated). - Test 3: Battery voltage check (display shows voltage, e.g., "3.2V"). - Test 4: Exit diagnostic mode.

CAUTION! Diagnostic mode is for service personnel only. Do not interrupt power during tests.

Troubleshooting Flowcharts

SymptomPossible CauseCorrective Action
Remote does not power onDead batteries, corroded contactsReplace batteries. Clean battery contacts with isopropyl alcohol.
No response from main unitLost pairing, RF interference, main unit offRe-pair remote. Reduce interference (move other wireless devices). Ensure main unit is on and in correct mode.
Intermittent operationLow battery, weak signal, obstructed pathReplace batteries. Check range and line-of-sight. Relocate main unit or remote if obstructed.
Buttons unresponsiveWorn membrane, PCB contaminationInspect membrane for damage. Clean PCB contact points with contact cleaner.
LED indicators not workingLED failure, PCB trace damageTest LED with multimeter. Check for broken traces or cold solder joints at LED pads.

Advanced: Use spectrum analyzer near RF module to verify carrier frequency and modulation.

Disassembly & Parts Replacement

Tools required: Phillips #00 screwdriver, plastic spudger, anti-static wrist strap.

  1. Remove Battery Cover: Slide cover off.
  2. Remove Rear Housing: Remove [e.g., 4] screws hidden under battery cover label. Carefully separate rear shell using spudger.
  3. Access PCB: Lift PCB assembly from front housing. Note any ribbon cable connections.
  4. Button Membrane Replacement: Peel old membrane from front housing. Align new membrane and press firmly into place.
  5. LCD Replacement (if equipped): Disconnect flex cable. Remove retaining clips. Slide out old display and insert new one.
  6. Reassembly: Reverse order. Ensure all cables are seated and screws are snug.

WARNING! Disconnect battery before disassembly. Handle PCB with ESD precautions.

Calibration & Alignment

Typically not required for standard operation. Special calibration may be needed after certain component replacements.

Note: Calibration procedures require Bose proprietary software and hardware. Contact Bose technical support.

Safety & ESD Precautions

This device contains static-sensitive components. Always use an anti-static wrist strap connected to a grounded work surface. Handle PCBs by the edges. Ensure all power sources (batteries) are removed before servicing. Do not short-circuit battery terminals. Work in a clean, well-lit environment. Dispose of replaced batteries according to local regulations.

CAUTION! No user-serviceable parts inside. Refer service to qualified personnel.

Parts List & Ordering Information

Part NumberDescriptionQty per Assembly
123456-001Main PCB Assembly, AWRC1G1
123456-002Button Membrane Kit1
123456-003Front Housing Assembly1
123456-004Rear Housing1
123456-005LCD Display Module (if applicable)1
123456-006Battery Cover1
123456-007Screw Set (M2 x 6mm)4
123456-008RF Module (if replaceable)1

Ordering: Contact Bose Parts Department at 1-800-999-2673 or visit www.bose.com/support. Provide model number AWRC1G and serial number.

Service Support: For technical assistance, call Bose Professional Systems Support at 1-877-210-5757.

Bose AWRC1G Service Manual © - All Rights Reserved 2025. Proprietary and Confidential. For authorized service use only.