The Bose AWRC1G is a professional-grade wireless remote control unit designed for integration with Bose audio systems. This service manual provides technical information for qualified service personnel, including system overview, specifications, installation procedures, wiring diagrams, diagnostic testing, troubleshooting, and parts replacement guidelines. Use this manual for maintenance, repair, and verification of proper system operation.
The AWRC1G wireless remote provides control functions for volume, source selection, and system power to compatible Bose receivers and amplifiers via RF communication.
| Component | Description |
|---|---|
| Main PCB Assembly | Central control board with microprocessor and RF module |
| RF Transceiver Module | Handles wireless communication (specific frequency band) |
| Button Membrane Panel | Tactile interface with conductive pads |
| LCD Display (if equipped) | Shows status, volume level, and selected source |
| Battery Compartment | Holds standard or proprietary battery pack |
| Internal Antenna | Integrated antenna for RF signal transmission |
| Housing | Plastic enclosure with mounting points |
| IR Learning Sensor (optional) | For learning commands from other remotes |
| Status LEDs | Indicate power, link status, and low battery |
| Factory Reset Button | Recessed button to restore default settings |
Installation involves pairing the remote with the main Bose audio unit and optional wall mounting.
WARNING! Ensure power is off on main unit during initial connection procedures. Use only specified batteries.
Internal wiring schematic for service reference. (Note: The AWRC1G is primarily a wireless device; internal connections are on PCB.)
Main PCB Connections:
External Interface: No user-serviceable external wiring ports.
Tip: Refer to PCB silkscreen for component designators (R, C, U, J).
Front Panel Buttons: POWER, VOL+, VOL-, MUTE, SOURCE (1-4), MENU/SETUP.
Indicator Lights: - Green Solid: Power ON, good link. - Green Blinking: Command transmitted. - Red Blinking: Low battery warning. - Red/Green Alternating: In pairing mode.
Display Messages (if equipped): "LINK", "BATT", "VOL XX", "SOURCE A".
Factory Reset: Use a paperclip to press recessed reset button for 10 seconds. All learned codes and pairings will be erased.
Enter diagnostic mode to test internal functions.
CAUTION! Diagnostic mode is for service personnel only. Do not interrupt power during tests.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Remote does not power on | Dead batteries, corroded contacts | Replace batteries. Clean battery contacts with isopropyl alcohol. |
| No response from main unit | Lost pairing, RF interference, main unit off | Re-pair remote. Reduce interference (move other wireless devices). Ensure main unit is on and in correct mode. |
| Intermittent operation | Low battery, weak signal, obstructed path | Replace batteries. Check range and line-of-sight. Relocate main unit or remote if obstructed. |
| Buttons unresponsive | Worn membrane, PCB contamination | Inspect membrane for damage. Clean PCB contact points with contact cleaner. |
| LED indicators not working | LED failure, PCB trace damage | Test LED with multimeter. Check for broken traces or cold solder joints at LED pads. |
Advanced: Use spectrum analyzer near RF module to verify carrier frequency and modulation.
Tools required: Phillips #00 screwdriver, plastic spudger, anti-static wrist strap.
WARNING! Disconnect battery before disassembly. Handle PCB with ESD precautions.
Typically not required for standard operation. Special calibration may be needed after certain component replacements.
Note: Calibration procedures require Bose proprietary software and hardware. Contact Bose technical support.
This device contains static-sensitive components. Always use an anti-static wrist strap connected to a grounded work surface. Handle PCBs by the edges. Ensure all power sources (batteries) are removed before servicing. Do not short-circuit battery terminals. Work in a clean, well-lit environment. Dispose of replaced batteries according to local regulations.
CAUTION! No user-serviceable parts inside. Refer service to qualified personnel.
| Part Number | Description | Qty per Assembly |
|---|---|---|
| 123456-001 | Main PCB Assembly, AWRC1G | 1 |
| 123456-002 | Button Membrane Kit | 1 |
| 123456-003 | Front Housing Assembly | 1 |
| 123456-004 | Rear Housing | 1 |
| 123456-005 | LCD Display Module (if applicable) | 1 |
| 123456-006 | Battery Cover | 1 |
| 123456-007 | Screw Set (M2 x 6mm) | 4 |
| 123456-008 | RF Module (if replaceable) | 1 |
Ordering: Contact Bose Parts Department at 1-800-999-2673 or visit www.bose.com/support. Provide model number AWRC1G and serial number.
Service Support: For technical assistance, call Bose Professional Systems Support at 1-877-210-5757.