Bose AE2w Headphones Manual

The Bose AE2w headphones are premium wireless over-ear headphones featuring Bluetooth connectivity, Active EQ for consistent audio performance, cushioned ear cups for comfort, on-ear controls for music and calls, a built-in microphone, and a rechargeable battery. Below are key sections for safety, features, setup, operation, care, and troubleshooting.

1. Features at a Glance 2. What's in the Box 3. Getting Started 4. Specifications 5. Controls and Indicators 6. Pairing with Devices 7. Using the Headphones 8. Care & Maintenance 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Wireless Bluetooth headphones, cushioned ear cups, on-ear controls, built-in microphone, charging cable, carrying case.

Feature	Description
Bluetooth Connectivity	Wireless connection to smartphones, tablets, and computers
Active EQ	Automatically adjusts audio for consistent sound quality
On-Ear Controls	Buttons for volume, playback, and call management
Built-in Microphone	For hands-free phone calls and voice commands
Rechargeable Battery	Provides up to 20 hours of playback per charge
Comfortable Design	Padded ear cups and adjustable headband for extended wear
Carrying Case	Included for protection and portability
Audio Cable Input	3.5mm jack for wired listening when battery is low
Voice Prompts	Audio guidance for pairing and battery status
Multi-Point Pairing	Connect to two devices simultaneously

What's in the Box

Unpack and inspect all contents before use.

Bose AE2w headphones
USB charging cable
Audio cable (3.5mm to 3.5mm)
Carrying case
Quick start guide
Safety and warranty information

WARNING! Keep small parts away from children to avoid choking hazard.

Getting Started

Prepare your headphones for first use.

Charge the headphones: Connect the USB cable to the headphones and a power source. The indicator light will glow amber during charging and turn off when fully charged.
Power on: Slide the power switch to the ON position. You will hear a voice prompt indicating power on.
Pair with a device: Enable Bluetooth on your device, select "Bose AE2w" from the list of available devices.
Adjust fit: Extend the headband and position ear cups comfortably over your ears.

CAUTION! Do not expose headphones to extreme temperatures or moisture during charging.

Specifications

Battery Life: Up to 20 hours playback, 200 hours standby.
Charging Time: Approximately 3 hours for full charge.
Bluetooth Version: 4.1 with support for A2DP, AVRCP, HFP, HSP.
Wireless Range: Up to 10 meters (33 feet).
Driver Size: 40mm full-range drivers.
Frequency Response: 20Hz - 20kHz.
Impedance: 32 ohms.
Weight: 220 grams (7.8 ounces).
Operating Temperature: 0°C to 45°C (32°F to 113°F).

Controls and Indicators

Access all functions via the buttons on the right ear cup.

Right Ear Cup Controls: POWER switch, VOLUME UP/DOWN buttons, MULTIFUNCTION button (play/pause, answer/end call, voice assistant), BLUETOOTH button (pairing).

Indicator Light: Solid white - powered on; Flashing blue - pairing mode; Solid blue - connected; Amber - charging; Off - fully charged or powered off. Voice Prompts: Indicate power on/off, pairing mode, connected, battery low, etc.

Pairing with Devices

Connect wirelessly to Bluetooth-enabled devices.

Turn on headphones and ensure they are in pairing mode (flashing blue light).
On your device, go to Bluetooth settings and turn Bluetooth ON.
Select "Bose AE2w" from the list of available devices.
If prompted, enter pairing code "0000".
Once connected, you will hear a confirmation tone and the light will turn solid blue.

Tip: To pair with a second device, put the first device in standby mode, then repeat the pairing steps.

Using the Headphones

Supports music playback, phone calls, and voice assistant access.

Play/Pause Music: Press the MULTIFUNCTION button once.
Skip Track: Press the MULTIFUNCTION button twice quickly to skip forward; press three times to skip back.
Adjust Volume: Use VOLUME UP/DOWN buttons.
Answer/End Call: Press MULTIFUNCTION button once.
Reject Call: Press and hold MULTIFUNCTION button for 2 seconds.
Activate Voice Assistant: Press and hold MULTIFUNCTION button until you hear a tone (Siri, Google Assistant, etc.).
Wired Mode: Connect the audio cable to the headphones and your device when battery is low.

WARNING! Do not use headphones at high volume for extended periods to prevent hearing damage.

Care & Maintenance

Unplug cables before cleaning. Use a dry, soft cloth to clean surfaces.

CAUTION! Do not use liquids, solvents, or abrasive cleaners. Store in the carrying case when not in use. Avoid exposing headphones to direct sunlight, high humidity, or extreme temperatures.

Regulatory Information

FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © 2025 Bose Corporation. All rights reserved. Bose and the Bose logo are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Headphones won't turn on	Battery depleted	Charge for at least 30 minutes using the provided USB cable.
Can't pair with device	Not in pairing mode/Bluetooth off	Hold Bluetooth button for 5 seconds until light flashes blue; ensure device Bluetooth is ON.
Audio cuts out or is choppy	Interference/low battery	Move closer to the device; ensure battery is charged; reduce obstacles.
No sound from one ear cup	Connection issue	Check audio cable connection if in wired mode; reset headphones (power off/on).
Microphone not working on calls	Settings/connection	Ensure headphones are selected as audio device on your phone; check mute settings.

Reset: Power off headphones, then hold POWER and BLUETOOTH buttons together for 10 seconds to reset to factory settings.

Service: 1-800-999-2673; www.bose.com/support