The Bose Companion 5 multimedia speaker system delivers premium audio for computers and other audio sources, featuring proprietary TrueSpace® stereo digital processing, a control pod with volume and mute controls, an Acoustimass® module for deep bass, and USB connectivity. Below are key sections for setup, features, operation, troubleshooting, and specifications.
Key components: Two satellite speakers, Acoustimass® module, Control pod with headphone jack, USB cable, power cord.
| Feature | Description |
|---|---|
| TrueSpace® stereo digital processing | Creates a wide, immersive soundstage from two speakers |
| Acoustimass® module | Produces deep, impactful bass without distortion |
| Control pod | Central hub for volume, mute, and headphone connection |
| USB connection | Digital audio connection for computers (Windows/Mac) |
| Analog audio input | 3.5mm auxiliary input for other audio devices |
| Headphone jack | Private listening with automatic speaker mute |
| Volume control | Rotary knob on control pod for precise level adjustment |
| Mute button | Instant audio mute with LED indicator |
| Magnetic shielding | Prevents interference with computer monitors |
| Auto-standby | System enters low-power mode when not in use |
Unpack and verify all components are present.
NOTE: Contact Bose customer service if any items are missing or damaged.
Follow these steps for proper installation and connection.
WARNING! Ensure proper ventilation around Acoustimass module; do not block vents.
Primary control is through the control pod; system operates automatically when connected.
Control Pod: Volume knob (rotate to adjust), Mute button (press to mute/unmute), Headphone jack (3.5mm).
LED Indicators: Green (power on/ready), Amber (muted or standby), Flashing (error/no signal).
Automatic Features: Auto-standby activates after approximately 10 minutes of no audio signal; resumes when signal returns. Headphone connection automatically mutes speakers.
System supports multiple audio sources via USB or analog input.
Tip: For best audio quality, use USB connection with computer. Ensure computer volume is set to maximum and use control pod for volume adjustment.
The control pod provides convenient access to key functions.
NOTE: When headphones are connected, volume control affects headphone output only.
For optimal performance, follow these recommendations.
Computer Audio Settings: Set computer audio output to "Bose Companion 5" or "USB Audio Device." Disable any audio enhancements in computer sound settings.
Speaker Placement: Position satellite speakers at equal distance from listening position, angled slightly inward. Place Acoustimass module on floor in corner for enhanced bass response.
Room Acoustics: Avoid placing speakers directly against walls; maintain at least 2-3 inches of space for optimal sound dispersion.
Unplug system before cleaning. Use dry, soft cloth only; do not use liquids or aerosols.
Speaker Grilles: Clean with soft brush or vacuum with brush attachment on low setting.
Cables: Periodically check connections; ensure cables are not pinched or damaged.
Storage: If not using for extended period, unplug and store in original packaging in dry location.
CAUTION! Do not open any components; no user-serviceable parts inside. Refer servicing to qualified personnel.
FCC Compliance: This device complies with Part 15 of FCC Rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received.
Copyright © Bose Corporation. Bose, Companion, Acoustimass, and TrueSpace are trademarks of Bose Corporation.
For technical support, product information, or service: Visit www.bose.com/support or contact Bose Customer Service at 1-800-999-2673 (US) or your local Bose representative.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No sound from speakers | Power/connections/mute | Check power connection; ensure green LED is lit; check mute status; verify USB/audio cable connections. |
| Intermittent or distorted sound | Loose connections/source issue | Check all cable connections; try different USB port; test with different audio source. |
| No bass from Acoustimass module | Module placement/connection | Ensure module is powered (green LED); check connection to right speaker; adjust placement for room acoustics. |
| Control pod not responding | Connection/power | Check connection to right speaker; restart system by unplugging power for 30 seconds then reconnecting. |
| Computer doesn't recognize USB audio | Driver/USB port issue | Try different USB port; restart computer; check Device Manager for USB audio device; reinstall drivers if needed. |
| Headphones work but speakers don't | Automatic switching | Unplug headphones; ensure headphone jack is clean and free of debris. |
| System stays in standby (amber LED) | No audio signal/power save | Play audio from source; increase source volume; check audio output settings on computer. |
Reset: Unplug power cord from wall and from Acoustimass module. Wait 60 seconds, then reconnect. This resets the system electronics.
Service: If problems persist, contact Bose Customer Service at 1-800-999-2673 or visit www.bose.com/support.