bose 321 manual eject

The Bose 321 Home Entertainment System features an integrated DVD/CD player. In the event of a power failure, system error, or if the remote control is unavailable, you may need to manually eject a disc from the player. This guide provides step-by-step instructions for safely performing a manual eject on the Bose 321 system. Below are key sections for safety, identification, procedures, and troubleshooting.

1. Safety Precautions 2. Identifying Your System 3. Manual Eject Procedure 4. After Ejecting the Disc 5. Troubleshooting & FAQs 6. Contact Information

Safety Precautions

Before attempting a manual eject, ensure your safety and the safety of your equipment.

Precaution	Reason
Unplug the System	To prevent electric shock and protect the system's electronics.
Use Proper Tools	To avoid damaging the internal mechanisms. A small, flat-head screwdriver is typically required.
Work on a Stable Surface	To prevent the system from falling and causing injury or damage.
Be Gentle	Forcing components can cause permanent damage to the disc drive.
Keep Fingers Clear	To avoid injury from moving parts inside the unit.

Identifying Your System

Confirm you have a Bose 321 Series I or Series II system. The manual eject process is similar for both.

Series I: Media center with a flip-down front panel. The manual eject hole is located behind this panel.
Series II: Media center typically has a slot-loading drive. The manual eject mechanism is accessed from the front or top.
Location: Look for a small, pinhole-sized opening labeled "Manual Eject" or featuring a disc/eject symbol near the disc slot or on the top/bottom panel.

NOTE: Refer to your specific owner's guide for the exact location. If the hole is not visible, the front panel may need to be opened carefully.

Manual Eject Procedure

Follow these steps carefully to manually eject a disc.

Power Down: Press the POWER button on the system to turn it off. Then, unplug the power cord from the electrical outlet.
Locate the Eject Hole: Find the small manual eject access hole on the media center. On Series I, you may need to gently open the flip-down front panel.
Insert Tool: Straighten a large paperclip or use a small, flat-head screwdriver. Insert the tip firmly into the manual eject hole.
Apply Pressure: You will feel resistance. Push straight in gently but firmly until you hear or feel a click or release mechanism engage. The disc tray may partially open, or the slot-loading mechanism will begin to push the disc out.
Remove Disc: Once the disc is partially ejected, carefully pull it straight out with your fingers. Do not touch the data side of the disc.

WARNING! Do not use excessive force. If the mechanism does not release, stop and contact Bose support.

After Ejecting the Disc

Once the disc is safely removed, restore your system to normal operation.

Inspect the disc for any visible damage or warping.
Ensure no foreign objects are left in the disc slot or tray.
Plug the power cord back into the electrical outlet.
Press the POWER button to turn the system on.
Test the system's normal eject function using the remote control or front panel button with the disc tray empty.

Tip: If the system continues to have disc reading or eject issues after a manual eject, a service may be required.

Troubleshooting & FAQs

Problem	Possible Cause	Corrective Action
Tool won't go into hole	Wrong hole or obstruction	Verify correct hole location. Ensure tool is straight and thin enough. Do not force.
No click or release felt	Internal mechanism jammed	Try a slightly firmer push. If nothing, unplug system for 2 minutes, then retry. Do not force repeatedly.
Disc is stuck/won't come out	Disc misaligned or warped	Use a second tool (like plastic tweezers) to gently grip the edge of the disc and pull straight out.
System has error after manual eject	Mechanism not reset	Power cycle the system (unplug for 1 minute, then restart).
Can't find the manual eject hole	Location varies by model	Check the top panel, inside the flip-down door, or near the bottom edge of the front fascia. Consult online resources for your specific model.

Reset: A full power reset (unplugging for several minutes) can sometimes clear electronic errors that prevent normal ejection.

Contact Information

If the manual eject procedure fails or you are uncomfortable performing these steps, contact Bose customer support for assistance.

Bose Support Website: www.bose.com/support
U.S. & Canada: 1-800-999-2673
International: Contact your local Bose subsidiary.
Note: Attempting a manual eject will not void the warranty, but damage caused by improper tools or excessive force may not be covered.

Service: Authorized Bose service centers can repair mechanical eject issues.